- When some customer place an order they get an error before a while waiting, no confirmation in FrontOffice no mails sent, even to admin.
Error: "Cart cannot be loaded or an order has already been placed using this cart"
- The orders appears in BackOffice:
- Paypal payments get done but without any stauts. When I try to change it give me 404 error.
- Bank transfers aren't working in any case because the customer didn't recive my account number. When I try to change the status, the same, give me 404 error.
- Clean Prestashop 220.127.116.11 installation updated to 18.104.22.168 and now to 22.214.171.124.
- We did a manual migration of orders, customers and carts by phpMyAdmin.
- All caches are now off.
- We have 2 shipping methods and 2 payments methods.
- We tried to delete all carts with repeated reference, didn't work. Now is backuped like before.
- We tried to fix the autoincrement on orders and carts databases tables, didn't work. Now is backuped like before.
- List of installed modules: [url removed, login to view]
You can test by making an order by yourself: https://tienda.comohacer.eu/