Færdiggjort

Bug or error in Prestahop orders

Dette projekt blev fuldført af jenishfaldu for €34 EUR på én dag.

Få gratis pristilbud for et projekt som dette
Projektbudget
€8 - €30 EUR
Færdiggjort på
1 dag
Bud i alt
14
Projektbeskrivelse:

Symptoms:

- When some customer place an order they get an error before a while waiting, no confirmation in FrontOffice no mails sent, even to admin.

Error: "Cart cannot be loaded or an order has already been placed using this cart"

- The orders appears in BackOffice:

- Paypal payments get done but without any stauts. When I try to change it give me 404 error.

- Bank transfers aren't working in any case because the customer didn't recive my account number. When I try to change the status, the same, give me 404 error.

Store status:

- Clean Prestashop 1.6.1.15 installation updated to 1.6.1.16 and now to 1.6.1.17.

- We did a manual migration of orders, customers and carts by phpMyAdmin.

- All caches are now off.

- We have 2 shipping methods and 2 payments methods.

- We tried to delete all carts with repeated reference, didn't work. Now is backuped like before.

- We tried to fix the autoincrement on orders and carts databases tables, didn't work. Now is backuped like before.

- List of installed modules: [url removed, login to view]

Færdiggjort af:
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