we need someone to fix the problem we faced with our Cantata IMG 1010 described below :
Cantata IMG 1010
Hardware Name IMG 1010
Version Number 10.3.3
Operating System Linux
Serial Number 10304645 / P-N: 68-8608-04
E1 No : VIL0000314
From Switch port 8 to Cantata port CTRL 0
From Switch port 9 to Cantata port DATA 0
From Path panel port SD/15/8 to Cantata port SIGNAL/TIMING 0
Parameters for SS7:
Time Slot 0: synchronization
Time Slot 1: Signaling
Time Slot 2 – 31: CIC
Source Point Code: 880
Destination Point code: 305
ECM (Error check method): Basic
No prefixes used for SS7 side.
SS7 link not working | Signaling slot is working fine but have a missing in CICs channels.
- We checked the cables are connected directly.
- We make loops between patch panel in our cabinet to E1 provider everything ok the like is up.
- Someone from other company tried to solve the problem he told us there is an hardware failure.
- Find below loops Result from Cantata :