I gang

Configure FreePBX Setup to work for 2 different companies

Background: I have 2 companies and I would like to have a local PBX system to serve them both. I want to be able to use my PBX to help as much as possible making phone calls to clients as well as record all calls and provide a simple IVR system to greet callers and direct them to different departments. I would like also to allow remote users to use the same PBX to make calls. I.E. use freelancer in a different country to make telemarketing calls that show as local.

What I have:

*) FreePBX fresh installation on a dedicated PC

*) Digium 1A4B04F card

*) Behind Linksys E4200 router with a public static IP

*) Have a DynDNS Pro account

*) 24Mbps Down / 6Mbps Up internet connection

*) 2 Companies

*) AraNix ([url removed, login to view]) with phone number +971-4-4510634

*) Ersel ([url removed, login to view]) with phone number +971-4-4522954

*) Based in Dubai, UAE (VoIP is banned)

What I need:

*) Be able to make phone calls directly from my laptop or PC inside LAN

*) Be able to make phone calls directly from my laptop or PC outside LAN

*) Have different extensions for different users (sales, support, operator)

*) Greet callers with the company name

*) Record all calls for quality and training purposes

*) Provide IVR in both Arabic & English

Arabic messages will be provided. You are not expected to know Arabic

*** Please note VoIP is banned in UAE ***

*** Land lines are provided by Du not Etisalat ***

Following are prioritized requirements:
1) Verify setup is working and all configuration is correct
2) Make a full system backup
3) Be able to make phone calls from PC or Laptop inside LAN to outside phone numbers. I.E be able to call clients from Salesforce directly while on my PC/Laptop. When making a phone call, I need to be able to control which PSTN line is being used.
4) Record all outgoing & incoming calls for training and quality proposes
5) Configure IVR fully for incoming calls

6) Optional: Configure OpenVPN on FreePBX server to allow external users to connect to VPN and use softphone to make phone calls. I.E allow telemarketers to use FreePBX to make calls using X-Lite.

After discussing options with most freelancers, Please see below the updated System Requirements. This overrides previous older version:
1) Verify setup is working and all configuration is correct
2) Make a full system backup. Optional: Be able to save backup to Dropbox
3) Record all outgoing & incoming calls for training and quality proposes
4) Configure IVR for incoming calls
5) Optional: Configure OpenVPN on FreePBX server to allow external users to connect to VPN and use softphone to make phone calls. I.E allow telemarketers to use FreePBX to make calls using X-Lite.
6) Basic training on the system to explain what configuration was done. OR Provide full documentation.

Latest requirements as of 14-June-2014

1) Configure OpenVPN on FreePBX server to allow external users to connect to VPN and use softphone to make phone calls. This will allow the freelancer to test from his end and allow future telemarketers to use the system externally and allow me to use the system using VPN from my iPhone.
2) Verify setup is working and all configuration is correct. This means I can make internal VoIP calls either from my Windows PC or Mac or iPhone or iPad.
3) Configure voice messages to work correctly
4) Configure Calls recording. All incoming & outgoing calls must be recorded.
5) Configure inbound calls using PSTN. Must know which line the calls is coming from.
6) Configure outbound calls using PSTN Must be able to select which line i'm making the outgoing call from.
7) Record all outgoing & incoming calls
8) Configure IVR for incoming calls to support different set of messages for each line. There are 2 lines for 2 different companies.
9) Training on the system to explain what configuration was done. OR Provide full documentation.
10) Backup at every stage especially before and after the project

Lastly, I expect you to know EXACTLY what you are doing. If you are planning to "try your luck" or "see how it goes" or "do your best", please stay away. If you know what needs to be done and YOU HAVE DONE THIS BEFORE, please submit your bid.

Please also provide an execution plan with well defined tasks and milestones to hit.

Færdigheder: Asterisk PBX, Linux, VoIP

Se mere: work up freelancer, work for companies as freelancer, work as freelancer remote, what is inside sales, want to work as a freelancer, voip companies in dubai, uae freelancer, training for freelancer, telemarketing in dubai, telemarketing dubai, telemarketing companies in dubai, setup freelancer in dubai, serve as a freelancer, sales freelancer dubai, remote support linux, phone number freelancer com, phone number for operator, phone number for freelancer, operator phone number, number to be freelancer, local telemarketing companies, i want to work as freelancer, i want to be freelancer, ip pbx system installation in dubai freelancer, inside sales freelancer

Om arbejdsgiveren:
( 5 bedømmelser ) Dubai, United Arab Emirates

Projekt-ID: #6039899

Tildelt til:

mdarii

I will copy your description Project Description: Background: I have 2 companies and I would like to have a local PBX system to serve them both. I want to be able to use my PBX to help as much as possible making p Mere

$277 USD in 5 dage
(16 bedømmelser)
4.1

29 freelancere byder i gennemsnit $529 for dette job

linuxfreak1985

Dear Customer, this is Yaseen, and i am glad to work for you project. We specialise in Server Management, Enterprise Email Systems, Email Marketing and Asterisk VOIP Support. Please see my past projects https://www Mere

$684 USD in 10 dage
(331 bedømmelser)
7.5
tektrix1

hello, i m a voip professional having extensive experience of 10 years in asterisk and freeswitch/plivo . I m expert at Freeswitch as well as in Asterisk. and IVRs using AGIs . You can check my profile on freelancer. Mere

$555 USD in 10 dage
(19 bedømmelser)
6.6
nttranbao

Hi again, I know you are looking for a professional, and I was little amazed you did not reply to my bid. All your 10 points are within my expertise. Instead of OpenVPN, I will use PPTP/VPN service that has been wor Mere

$665 USD in 8 dage
(36 bedømmelser)
5.5
xuniltech

Thanks for the invitation. Yes i have deployed PBX solutions for companies using asterisk/freepbx. All your requirements will be fullfiled with this solution, completely customized as per your needs. Lets discuss an Mere

$500 USD in 5 dage
(34 bedømmelser)
5.5
emartonline

your project is well detailed and i have no problem doing it. You mentioned though that VOIP is banned in Dubai and your companies are based in Dubai. Is your server also based in Dubai??

$388 USD in 3 dage
(23 bedømmelser)
5.1
MikeRRR

Hello, a few words about me: I manage over 300 servers with different purposes: web servers, sql servers, voip servers, filesharing servers, email servers and so on. (most of server are used as voip servers with Mere

$333 USD in 10 dage
(39 bedømmelser)
4.9
amelantoney

[url removed, login to view]~01139455c957c6ce58 PLEASE SEE MY ODESK REVIEWS AS I AM NEW TO [url removed, login to view] MY PROFILE : Am an asterisk engineer working in an opensource communication company in india and h Mere

$300 USD in 3 dage
(29 bedømmelser)
4.8
larymonata

Thanks for inviting me in to the job. Hi, I have 5 years of experience in the industry and have extensive experience in asterisk, freeswitch and most of the asterisk and freeswitch based application like freepbx, elast Mere

$555 USD in 10 dage
(21 bedømmelser)
4.7
zoelhairi

Hi Sir ... I have experiences with Asterisk and FreePBX. I can setup and config the server as you have described before. Hope can work and discuss more details with you. Thanks, Zoel

$300 USD in 5 dage
(6 bedømmelser)
4.5
cyphercodes24

Hi, Expert with Asterisk + FreePBX here. Based on your requirements, I advise that the best solution is to use a cloud based PBX. It will be much more flexible and cost effective. You will be able to register an Mere

$600 USD in 10 dage
(5 bedømmelser)
4.2
rsatinder

Hi, I am working in this industry for more than 9 years. Will be able to setup the entire setup you listed in the requirement and give a proper handover to you. If interested, please let me know. Any queries or Mere

$555 USD in 10 dage
(6 bedømmelser)
4.0
ismailrajaallah

Hello, If you are looking for an professional expert engineer who is going to help you with all this project stop looking because you found the right person and he will be on the right place . I am VMWA Mere

$750 USD in 10 dage
(4 bedømmelser)
3.5
simpletechnology

I have extensive experience that meets the qualifications, and would be happy to complete this work for you. We can speak via telephone ( 2569192001), skype - cesurasean, yahoo im, aim, msn messenger, or irc chat. T Mere

$555 USD in 10 dage
(2 bedømmelser)
3.4
unix515

Hello. I can install and configure freepbx for you. I've experienced in C, C++, Asterisk, VOIP development. I don't know Arabic, but I'll do my best. Thank you.

$500 USD in 7 dage
(1 bedømmelse)
2.0
eriyadh

Hello sir, I have vast knowledge on Asterisk PBX installation and configuration, call routing, IVR configuration, callback and call recodring. Please let me know if i can help on your project. use freelancer in a di Mere

$666 USD in 20 dage
(1 bedømmelse)
1.7
gf2k

Please choose me for this job. My skills in IT is about 10 years. I hope that I will help you with your task

$350 USD in 3 dage
(0 bedømmelser)
0.0
rodrigomartincba

La propuesta todavía no ha sido proveída

$677 USD in 3 dage
(0 bedømmelser)
0.0
rsdine

A proposal has not yet been provided

$500 USD in 7 dage
(0 bedømmelser)
0.0
cislin

I have an excellent experience in projects like you need, I make many projects connecting different countries and cities, that include Dubai, and found a work around for sip blocking in UAE, all these projects done wit Mere

$444 USD in 10 dage
(0 bedømmelser)
0.0
gauravarora1983

Hi, Over 7 years of great exposure in telecom and IT sector currently mainly focusing on Network planning, System Engineering, Telecommunication, FTTH/GPON Network Planning, Operations, Design, Implementation, and Mere

$388 USD in 7 dage
(0 bedømmelser)
0.0