Trouble Ticketing system

A system for logging client problem requests, track progress and look up history of events. System is accessible thru web and should have 2 distinctive front-ends: one for Clients and one for Tech Support Team.

System should be implemented on Linux-based server. Basis of the system should be open-source software, such as iTracker or JTrac. Highly preferable to be in Java.

Code should be well commented and programmer should be ready to provide fee based ongoing support and software modifications.

General requirements:

• MySQL Database driven

• Open-source base

• Integration with email server

• HTTPS access

• Allow file attachments and auto-purge them after 1 year

• 2 access types: User and Engineer

• Each Users belongs to a Group. All Users within a Group are sharing same data.

• All Engineers are sharing same data and see data from all Groups.

Evner: Java, MySQL, Software Arkitektur

Se mere: web system architecture, web based tech support, java programmer requirements, architecture of email system, java software engineer, java engineers, Ticketing, ticketing system, system engineer, support ticketing, support engineer, integration engineer, java data integration, open email system, email data access 2013, open source java email client, file sharing client server java, access 2013 email, database integration java, file sharing client client java, front engineer, database mysql client server java, mysql java client, email access 2013, requests java

Om arbejdsgiveren:
( 3 bedømmelser ) New York, United States

Projekt ID: #4095315

Tildelt til:


Hi, I am Masters in Computer Science and have 07+ years experience in Object Oriented commercial Software Design and Software Development. I am results-driven, customer-focused, articulate and analytical Software En Flere

$8 USD / time
(3 bedømmelser)

11 freelancere byder i gennemsnit $12/time for dette job


Sri Technocrat is marvelous in its quality. We have been maintaining the quality in every field whether it is services or training. We have proved our stability. We have been working with the same grace & quality. Our Flere

$8 USD / time
(31 bedømmelser)

Hi We are interested in your project and read your [login to view URL] have completed 150+ big projects in last 5 years. Please check private message board for details.

$15 USD / time
(9 bedømmelser)

Allow me to help you on this task

$15 USD / time
(75 bedømmelser)

Hi, I am ready to work for this. Regards Kalpesh

$15 USD / time
(48 bedømmelser)

Hi, I can help you. Please contact me.

$10 USD / time
(17 bedømmelser)

Dear Sir, We are expert programmers with experience in Trouble ticketing / Customer support / call center softwares .. Please check message box for more details and demos .

$12 USD / time
(15 bedømmelser)

Hi, We are experts in java/j2ee system design and implementations with an experience over 5 years. Please contact us for further details. Regards, Vipul Meehnia

$15 USD / time
(1 bedømmelse)

Hi, Please check your PMB. Thanks.

$12 USD / time
(0 bedømmelser)

Hello, we're a web development company. We've got strong experience at building web software systems of various complexity, so this project won't be a problem for us. Please check PMB for the details.

$20 USD / time
(0 bedømmelser)

Hello! I would be glad to do it! If you choose me, I fulfill the task properly.

$10 USD / time
(0 bedømmelser)

hiii this is new to freelancer but have an experience to do this kind of projects

$8 USD / time
(0 bedømmelser)