We have another issue with the RTE and IE8. On the page below, if you open a message thread and click Take Action - Agent Email an RTE opens where you can compose a message that becomes part of the thread (the login is the same as last time).
[url removed, login to view];contactID=4&view=history
However, when you try to click in the text area the cursor [url removed, login to view] work around is to toggle the HTML button, and then un-toggle the button. After doing this the buttons appear after about .5 seconds and you can type in the text area normally.
In IE8, and error is displayed indicating the following:
[url removed, login to view]
I set this as a fixed price assuming it could be handled in 4 hours or so. Please let me know asap if you can do this.