
Closed
Posted
Paid on delivery
We are looking for an experienced Etsy Order Management Expert to manage day-to-day orders, customer communication, and basic operations for our European Etsy shops. The goal is to ensure every order is processed accurately, dispatched on time, and customers receive a smooth, professional experience. Key responsibilities Monitor new Etsy orders, confirm payment status, and update order stages (in progress, dispatched, delivered, etc.). Coordinate order fulfillment: share order details with our fulfillment partners / internal team, track shipments, and update tracking info on Etsy. Handle customer messages: reply to buyer queries, send order confirmations, and proactively communicate shipment or delay updates. Manage digital / custom orders (if applicable): ensure correct files or custom details are delivered to buyers on time. Track and log all orders in a simple Google Sheet (status, tracking number, country, issues, etc.) for reporting and review. Support with refunds, returns, and dispute communication following our internal policies. Request reviews and maintain high shop metrics by providing fast, friendly, and clear communication. Requirements Prior hands-on experience with Etsy order management, Etsy VA work, or e-commerce order fulfillment (Etsy experience is a big plus). Strong understanding of Etsy Orders & Delivery dashboard and basic policies. Excellent written English for professional, polite customer communication. Good with Google Sheets / Excel for basic tracking and reporting. High attention to detail, reliability, and ability to follow SOPs without constant supervision. Comfortable working with European time zones for order checks and message replies. Nice-to-have (not mandatory) Experience with other marketplaces (Amazon, Shopify, etc.) or order management tools. Basic understanding of print-on-demand or custom products workflow on Etsy. Working style & expectations This is a long-term, ongoing role for the right person, starting with a trial period. We expect timely order checks (multiple times per day), fast responses to buyer messages, and proactive issue resolution. Clear communication via WhatsApp / Slack / Email and short daily updates on orders handled and issues (if any). How to apply Please include the following in your proposal: Brief summary of your Etsy / e-commerce order management experience. Your available working hours in IST and overlap with European time zones.
Project ID: 40522935
16 proposals
Remote project
Active 3 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
16 freelancers are bidding on average ₹11,537 INR for this job

✅ Etsy SEO Promotion Work Plan – 100% White Hat Strategy ✅ I help Etsy store owners increase visibility and organic traffic by promoting Etsy shops and product listings through high-quality SEO backlinks. My strategy focuses on improving search presence both on Etsy search and Google, leading to sustainable, long-term growth. What I Offer: ✔ High-quality, niche-relevant SEO backlinks ✔ Etsy store & product listing promotion ✔ Keyword-based backlink strategy ✔ Contextual links from authority websites ✔ Indexing support for faster visibility ✔ Competitor backlink analysis ✔ Anchor text optimization ✔ Safe, white-hat SEO techniques ✔ Detailed backlink and progress reports Benefits for Your Etsy Store: ✔ Improved product visibility ✔ Increased organic traffic ✔ Stronger shop authority ✔ Long-term ranking support ✔ Potential increase in sales My goal is to naturally promote your Etsy store and products using ethical SEO methods that align with search engine best practices and support consistent growth. I’d be happy to review your shop and create a custom SEO backlink strategy tailored to your niche and competition. Best regards,
₹4,444 INR in 31 days
7.6
7.6

Hello, I am interested in assisting with your European Etsy Orders Management project. I am detail-oriented, organized, and familiar with Etsy order processing, tracking updates, and customer service. I can ensure all orders are managed smoothly and professionally throughout the 10-day assignment.
₹7,000 INR in 7 days
3.0
3.0

Hello, I have read your project proposal carefully and understood your requirement for Etsy order fulfilment with fulfilment centre also managing customer sevicce and I do have experience supporting e-commerce businesses by managing daily store operations, processing and tracking orders, handling customer inquiries, resolving issues, and maintaining a positive customer experience. My work has included order fulfillment coordination, responding to customer messages, managing returns and refunds, monitoring inventory, and ensuring smooth communication between customers and suppliers. Brief Summary of My Etsy / E-commerce Order Management Experience: Managed customer inquiries through Etsy and other e-commerce platforms. Processed orders, tracked shipments, and updated customers on order status. Handled returns, exchanges, cancellations, and refund requests professionally. Assisted with inventory monitoring and product listing updates. Maintained accurate records and ensured timely order fulfillment. Focused on delivering excellent customer service to improve customer satisfaction and retention. I am reliable, responsive, and committed to helping your Etsy store run smoothly while providing outstanding support to your customers. Thank you for your consideration. I look forward to discussing how I can contribute to your business. Best regards, Dhanesh
₹7,000 INR in 7 days
2.9
2.9

Hi, I understand that Etsy order management is about much more than updating statuses—it requires accuracy, proactive communication, and consistent customer service to maintain strong shop metrics and a positive buyer experience. I can help manage your day-to-day operations, ensuring orders are processed smoothly, customers stay informed, and issues are resolved promptly. A common challenge for growing Etsy stores is keeping up with order volume while maintaining fast response times and accurate tracking. I address this through structured order monitoring, organized tracking systems, proactive buyer communication, and detailed reporting that keeps everything running efficiently. Why choose me? • Experience with e-commerce operations, order processing, and customer support. • Strong attention to detail and process-oriented workflow. • Professional written communication for customer interactions. Deliverables: ✓ Daily Etsy order monitoring and status updates. ✓ Order fulfillment coordination. ✓ Shipment tracking and Etsy updates. ✓ Customer message management. ✓ Refund, return, and dispute support. Experience: • E-commerce operations and customer support workflows. • Order tracking, fulfillment coordination, and customer communication. • Experience working with structured SOPs and reporting systems. Availability: ✓ Flexible working hours. ✓ Available to overlap with European business hours. ✓ Comfortable performing multiple order and message checks throughout the day.
₹12,000 INR in 7 days
1.4
1.4

Hi, A delayed response or missed order can quickly lead to poor reviews and lower Etsy shop performance. I can help ensure every order is processed accurately, customers stay informed, and operations run smoothly. I reviewed your project carefully. My name is Ali Akbar with 3 years of eCommerce experience, I have worked with order management, customer support, inventory tracking, and marketplace operations. **What I Can Help With:** • Order processing and tracking updates • Customer message management • Fulfillment coordination • Refund and return handling • Google Sheets order tracking and reporting • Daily operational support and updates **My Focus:** • Fast response times • Accurate order management • Excellent customer experience • Maintaining strong shop metrics I am available to work with European time zones and can provide consistent daily updates and communication. Best Regards, Ali Akbar
₹1,500 INR in 7 days
3.2
3.2

Dear client, I can support your Etsy order management operations by efficiently handling day-to-day store activities, ensuring smooth order processing, and maintaining a high level of customer satisfaction across your European Etsy shops. I have experience in e-commerce operations and can manage Etsy Orders & Delivery dashboards, including payment verification, order status updates, fulfillment coordination, and tracking management. I am comfortable working with fulfillment partners and ensuring all dispatch details are correctly updated in Etsy in real time. I will also handle customer communication professionally—responding to inquiries, sending confirmations, providing shipping updates, and resolving minor issues such as delays, returns, or refunds according to your SOPs. Additionally, I can maintain a clean and structured Google Sheet to track all order statuses, tracking numbers, and issue logs for full transparency. I am detail-oriented, reliable, and experienced with fast-paced e-commerce workflows, and I can ensure smooth daily operations with proactive updates and clear communication. Availability: I can align with European working hours and maintain regular order checks and message response cycles as required. Best regard
₹3,500 INR in 7 days
0.6
0.6

Hi there, I'm Hafsa, a detail-oriented freelancer with strong skills in data entry, organization, and professional written communication in English. I am confident I can handle your Etsy order management because: 1. Organization: I'm excellent with Google Sheets/Excel – I'll track every order accurately (status, tracking, country, issues) and keep everything clear for you. 2. Customer Communication: I write clear, polite, and professional English – perfect for replying to buyers, sending order confirmations, and handling delays with care. 3. Reliability: I follow SOPs precisely and will check orders multiple times daily, just as you need. 4. Availability: I am based in Morocco (IST timezone) and can work flexible hours to overlap with European time zones. My available working hours: 2 PM – 10 PM IST (with flexibility to start earlier if needed). I'm eager to learn your workflow quickly and become a long-term, trusted part of your team. Let's start with a trial period – I'll prove my value! Best regards, Hafsa
₹5,000 INR in 5 days
0.0
0.0

saya dapat bekerja dengan profesional dan jujur dalam sebuah pekerjaan yang telah saya selesaikan dan saya dapat menyelesaikan pesanan dengan tepat waktu atau bahkan lebih cepat
₹7,000 INR in 7 days
0.0
0.0

⭐⭐⭐first check my previous work and portfolio screenshots then hire me for your project⭐⭐⭐ Hi Sir, Managing Etsy orders, customer messages, tracking updates, and fulfillment can become overwhelming without a reliable system. I can help ensure every order is processed correctly, customers receive timely updates, and shop performance remains strong. I have almost 5+ years of hands-on experience managing eCommerce stores, orders, customer support, and marketplace operations. I have successfully handled many related projects, stores, and accounts so far. I am also attaching my previous related work screenshots for your review. Please feel free to take a look. My Expertise Include: ⭕ Etsy Order Management ⭕ Customer Message Handling ⭕ Order Fulfillment Coordination ⭕ Tracking & Delivery Updates ⭕ Refunds, Returns & Dispute Support ⭕ Google Sheets Reporting ⭕ Marketplace Operations Management ⭕ Daily Order Monitoring & Updates Why Choose Me: ✅ Reliable and Detail-Oriented ✅ Clear Communication & Fast Responses ✅ Consistent Daily Reporting ✅ Long-Term Support and Commitment I understand how important fast order processing and professional customer communication are for maintaining excellent shop metrics and customer satisfaction. I can follow SOPs carefully and work efficiently with European time zones. I am ready to start immediately and would love to discuss how I can support your Etsy stores during the trial period and beyond.
₹1,500 INR in 3 days
0.0
0.0

Hello, I am interested in your Order Management project. I can efficiently handle order processing, tracking, customer communication, and ensure accurate record keeping. I am detail-oriented and ready to start immediately. Thank you.
₹7,000 INR in 10 days
0.0
0.0

Podría manejar con facilidad las tareas descritas en este proyecto. Mi experiencia en automatización, integraciones y gestión de pedidos me permitiría trabajar de manera eficiente para garantizar que cada orden sea procesado con precisión y rapidez. Mi conocimiento de Etsy y mi capacidad para comunicarme de manera clara con los clientes me asegurarán un servicio profesional y personalizado. Estoy listo para discutir detalles específicos del proyecto y cómo puedo ayudar a su negocio. ¿Cuál es el tipo de automatización de pedidos que se busca implementar en este proyecto?
₹1,650 INR in 7 days
0.0
0.0

Hello, I can assist with Etsy order management, including order processing, customer communication, tracking updates, and maintaining accurate records. I am organized, detail-oriented, and committed to ensuring smooth order handling and customer satisfaction. I am ready to start immediately. Thank you.
₹1,500 INR in 14 days
0.0
0.0

I can help you to sell your gemes and jewellery, and whatever you are doing with your account , I can make it done , drop a email - piyushpant0333 @ gmail
₹100,000 INR in 5 days
0.0
0.0

Hi, Hope you are doing great! I have hands-on experience managing Etsy stores, including order processing, customer support, listing management, and overall shop operations. I am familiar with the Etsy Orders & Delivery dashboard and understand the importance of accurate order tracking, timely updates, and maintaining excellent customer satisfaction. I can monitor orders, update tracking information, coordinate with fulfillment partners, respond professionally to customer inquiries, and maintain organized order records in Google Sheets. I am detail-oriented, reliable, and comfortable following SOPs while working independently. I am already running my own Etsy store, so I understand the complete workflow from receiving orders to customer communication and shop management. You can also review my portfolio for relevant experience. If you'd like, we can schedule a meeting, and I can show you my Etsy store and explain my workflow in detail. My availability is flexible, and I can provide overlap with European business hours for order checks and customer message handling. I am interested in a long-term collaboration and would be happy to discuss your workflow and expectations further. Best regards, Nosheen Yameen
₹8,000 INR in 1 day
0.0
0.0

Hello, I have hands-on experience with Etsy store management, order processing, customer support, product listings, SEO optimization, and daily shop operations. I can help with: ✔ Monitoring and managing Etsy orders ✔ Updating order status and tracking information ✔ Handling customer messages professionally ✔ Coordinating fulfillment and shipment updates ✔ Managing refunds, returns, and disputes ✔ Maintaining order records in Google Sheets/Excel ✔ Supporting shop performance and customer satisfaction I am detail-oriented, reliable, and comfortable working with European time zones. I can provide regular updates through WhatsApp, Slack, or Email and ensure smooth day-to-day operations. Availability: 9-12 hours daily (IST) with overlap during European business hours. I would be happy to discuss your requirements and become a long-term support partner for your Etsy business. Best Regards, Rahul
₹5,000 INR in 30 days
0.0
0.0

Jaipur, India
Payment method verified
Member since Jun 18, 2026
€30-250 EUR
€250-750 EUR
€12-18 EUR / hour
$15-25 USD / hour
$8-15 USD / hour
₹750-1250 INR / hour
$15-25 USD / hour
₹37500-75000 INR
$2800-3500 USD
₹1500-12500 INR
$10-30 USD
$30-250 USD
$30-250 USD
₹100-400 INR / hour
$15-25 USD / hour
$8-15 USD / hour
€12-18 EUR / hour
$30-250 USD
$30-250 USD
₹12500-37500 INR