I have a website that sells blank DVD's and CD's to businesses all over my country.
All activity has been generated by the sites large product list and ads on a site called Trademe...
I want to proactively market to past customers as we only get about 25% repeat orders. The balance are one offs. The products are a consumable and are therefore bought many times but only once from us. Our customer feedback is excellent. Fast delivery, well packaged and good pricing. But few repeat orders??
I need someone with lots of marketing experience that can help me market to existing buyers and grow their purchases. I am adding several thousand computer products to my website to increase sales. But feel I should be able to generate more business from my core range.
Need someone with experience with small business as my budgets are limited. And I think email marketing or offers on my site will generate more business. Many of my competitors are much larger than me. They have grown from a similar size but dominate the market. I do offer fast delivery and personal service which my customers value over trying to deal with a big site...different person every time. I do not offer phone service as I am not always on site. So limit to emails which I answer every day.
I am looking for long term assistance from an experienced person. Looking for the right fit.
Please tell me how you can help and what experience you have in building repeat business.