I am fully confident to provide professional writing support for the BAU SLA for the Cloud VDI project. I already write technical reports for cloud computing, IT Security ISO, Data Centers, Servers, Wireless Networks etc. I am also Cisco Certified Academy Instructor with active Cisco ID with CCNA,Cyber Security, MCSA, MCSE, Firewall etc.I have more than 13 years of experience in Windows Server(Active Directory GPO,DNS,DHCP,DFS,NFS,AAA,Clusters,High availability, Hypervisors(Hypper-V, VMware ESXI,Xen Server),Firewalls(Fortinet,Palo Alto,Sophos, Pfsense,Mikrotik,Squid etc),Networking(Wired Network(Routers,switches,VPN,Routing Protocols(RIP, IGRP, EIGRP, OSPF, IS-IS and BGP)/Wireless(Controller base or standalone),iMac Support, Citrix Xen Server(Desktop/Apps). If you are serious to do your job(professional writing support for the BAU SLA for the Cloud VDI project) contact me to go ahead.