Corporate Catering Management System

1. Admin Dashboard & Setup Purpose: The admin dashboard serves as the central hub for managing corporate clients, setting preferences, and automating notifications. Features: Company Profile Setup: Each company has a profile with order preferences, contact details, and specific dietary requirements. Delivery Schedule Setup: Define regular delivery times (e.g., every weekday lunch at 12 PM) with adjustable time slots. Order Reminder Configuration: Set up automated reminders if no order is placed within the 24-hour window. Central Kitchen Integration: Orders are sent directly to the central kitchen, flagged with any special requirements. 2. Corporate Client Dashboard / App Interface Purpose: Provide corporate clients with a streamlined platform for placing daily orders with ease and consistency. Features: Recurring Order Option: Option for corporate clients to schedule recurring orders based on typical daily requirements. Flexible Menu with Customization: Provide the ability to select menu items or set weekly menus in advance. Order Summary & Confirmation: Summarize daily order requirements, cost, and confirm with a single click. Track Order Status: Provide real-time updates for the kitchen and rider assignments. 3. 24-Hour Pre-Order Reminder System Purpose: Ensure that companies place their daily orders on time to avoid delays in preparation and delivery. Features: Automated Reminder Notifications: Send a reminder notification (SMS, email, or app notification) if no order is placed by 24 hours before the scheduled delivery time. Escalation Reminder: If the order is still not placed within 12 hours, a follow-up reminder is sent with a CTA to place the order immediately. Admin Notification: If a company fails to place an order, alert the admin to contact the company. 4. Central Kitchen Order Processing System Purpose: Manage all incoming orders and assign them to kitchen staff based on requirements and prep time. Features: Centralized Order Queue: Organize orders as they come in, prioritizing based on delivery times and daily volume. Custom Requirement Flags: Highlight any dietary or customization requirements attached to a particular order or company. Packaging & Prep Station: Track preparation status, packaging, and mark when an order is ready for pickup. 5. Rider Notification System Purpose: Alert riders on upcoming scheduled orders to ensure timely pickups and deliveries. Features: Rider Assignment: Automatically assign riders to orders, factoring in delivery location and volume. Daily Route Optimization: If multiple deliveries are scheduled, the app optimizes routes based on delivery addresses and ETA. Order Status Updates: Riders receive notifications for order readiness and provide delivery status updates. 6. Post-Delivery Feedback & Reporting Purpose: Collect feedback to improve service quality and generate reports for the corporate client and admin. Features: Feedback Prompt: After each delivery, corporate clients receive an automated prompt to rate the service and food quality. Monthly Reports: Generate monthly consumption reports for companies, summarizing order history, popular items, and any noted issues. Data Analysis Dashboard: Insights into company order frequency, popular items, and operational efficiency. 7. Workflow Summary Order Placement: Corporate clients place orders at least 24 hours in advance. Order Reminder: Automated reminders ensure that no order is missed. Central Kitchen Fulfillment: Orders are prepared and flagged with customization requirements. Rider Notification: Riders are assigned and notified to ensure on-time delivery. Post-Delivery: Clients provide feedback, and monthly reports help track service quality.

Project ID: 38736431