I am looking for someone to work part time on a helpdesk role. - Picking up web based support requests and responding - Solving simple problems e.g. password resets - Home based The ideal candidate would be: - Punctual and Reliable - Good command of the written English language - Friendly and easy going - Able to work on their own initiative - Basic knowledge of Windows XP / Office 2003 - Other network computer knowledge may be useful but not required - on job training will be given - Must own computer with internet access This work is based entirely on a web based helpdesk system so no telephone calls are required. Location is not important, but the hours are working hours GMT. I am looking for a quote for someone to take on the above role - approximate workload is at most 100 tickets a month with average time required no more than 5-10 minutes per ticket. Quotes can be either a fixed price, or price per ticket - bonus for fast response times is also possible.