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I’m looking for an experienced Guidewire Claim Center professional who can jump straight into my live environment and keep day-to-day operations running smoothly. The core of the engagement is hands-on production support, but you’ll also be driving forward small-to-mid-sized configuration, integration and general enhancement requests as they arise. What this looks like in practice: • Triage and resolve priority incidents in production with minimal turnaround time. • Make configuration tweaks or larger changes that improve claims workflows and user experience. • Build or adjust integration touch-points whenever an upstream or downstream partner changes requirements. • Contribute ideas for incremental enhancements, implement them, and push them confidently through lower environments to production. Acceptance criteria for each ticket are simple: the issue is reproducible in lower environments, resolved in production without regression, and fully documented in our ticketing tool. I work in a mostly US business-hours window but incidents don’t always wait, so prompt communication and ownership are essential. You should be fully at ease with Guidewire Configuration Studio, PolicyCenter/ClaimCenter integration patterns, Web Services / SOAP & REST APIs, SQL, and typical deployment pipelines (Jenkins, Git, etc.). If you have the bandwidth to become the go-to resource for keeping our Claim Center instance healthy while steadily enhancing it, I’d love to start right away.
Project ID: 40610487
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Active 6 days ago
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103 freelancers are bidding on average $20 USD/hour for this job

Hi, To keep your Guidewire Claim Center operations running smoothly, I can provide immediate hands-on production support and drive enhancements. First, I will triage and resolve priority incidents swiftly, ensuring minimal downtime. Next, I will implement configuration tweaks to improve workflows and user experience. Finally, I will build or adjust integration touch-points as needed, ensuring seamless communication with upstream and downstream partners. I understand the importance of prompt communication and ownership in this role. Are there specific integration touch-points you anticipate needing adjustments for in the near term? Let's discuss how I can help you maintain and enhance your Claim Center instance effectively.
$20 USD in 40 days
8.3
8.3

I would be an asset to your team not only because of my broad skill set, but specifically because I have extensive experience working with complex software systems and providing efficient support in high-stakes environments. Over the years, I've successfully managed many large-scale projects and worked on diverse platforms, from E-commerce to server administration - and this versatility has honed my ability to learn new systems quickly. Guidewire Configuration Studio, PolicyCenter/ClaimCenter integration patterns, Web Services / SOAP & REST APIs, SQL are all familiar territory for me with a firm handle. Moreover, in my previous roles- including those with major companies- I've had to solve critical issues within tight timeframes. I consistently demonstrated that I could think on my feet and find innovative solutions while maintaining utmost precision and thorough documentation - a skillset directly aligned with your need for triaging and resolving incidents in a timely manner. My methodologies have always focused on replicability, safety, version control using Git/Jenkins for Efficiency and unambiguous ticket-based reporting for complete traceability.
$20 USD in 40 days
8.2
8.2

Your immediate need is a hands-on ClaimCenter support owner who can triage production incidents quickly while handling configuration, integration, and incremental enhancement work. With 10+ years across enterprise applications, APIs, SQL, PHP, Java, and DevOps, I can start immediately and take ownership of tickets through deployment and documentation. My approach is to reproduce each issue in a lower environment, review ClaimCenter logs and configuration in Configuration Studio, isolate the workflow or integration cause, and apply the smallest safe change. For PolicyCenter/ClaimCenter touch-points, I’ll trace SOAP or REST requests, payloads, authentication, mappings, and downstream responses. I’ll validate data with SQL/MySQL, add regression checks where appropriate, and move changes through Git/Jenkins pipelines with clear rollback notes. Production fixes will be documented fully in your ticketing tool, including reproduction steps, root cause, validation, and release details. I’m also comfortable supporting small-to-mid-sized workflow improvements and partner requirement changes during US business hours, with prompt updates and clear ownership when priority incidents arise. I can begin with a focused environment walkthrough and first-ticket triage within 2 days. Is Jenkins already the standard deployment pipeline for your ClaimCenter environments? Muhammad Saad
$30 USD in 40 days
7.8
7.8

Hi, I checked your "Guidewire ClaimCenter Support Developer" project and it looks like understanding the existing workflow will be important before making any changes. I've worked on similar PHP projects involving php, sql, software architecture, mysql, web services, guidewire, rest api and prefer delivering work in small milestones so everything stays easy to review and adjust if needed. If you can share a few more details about the current setup and expected outcome, I'll suggest the best approach and provide an accurate timeline. ⭐ 5.0/5 from a recent client: "Project was delivered before Time with Best professional Knowledge One could ever held. Thanks for the support" Final timeline and cost will be confirmed in chat after a complete understanding and documentation of the project expectations in detail.
$15 USD in 1 day
7.7
7.7

Hi, this is a live production support role centered on ClaimCenter stability, incident ownership, and controlled enhancement delivery, and the operational expectations are clear. The real engineering risk is not the ticket volume itself but regression introduced by changes across environment-specific integrations and claims workflow behavior. I’ve worked in live systems where the job is to enter an existing codebase, isolate failure points quickly, and move fixes through lower environments with clean documentation and minimal disruption. Your mention of SOAP/REST touch-points and Jenkins suggests the support burden is as much about release discipline as coding. The closest work on my side is Custom Feature Development & Integration, where I stepped into an active product, reviewed the existing implementation, shipped targeted changes in Git, and documented deployment cleanly. TikTok AI Livestream Setup is also relevant from a production troubleshooting standpoint because it required fast diagnosis across several moving integrations. I usually structure this kind of ownership around triage, reproducibility, integration boundary checks, and controlled promotion between environments so fixes do not solve one incident while creating another. If useful, I can start by reviewing your incident patterns and sketching a support workflow for reproducibility, regression control, and release handoff. Thanks, Hercules
$25 USD in 40 days
7.5
7.5

With over 12 years in the industry and more than a thousand successful projects delivered, my team at Technorizen Software has exactly the experience you're looking for. We're no strangers to challenge- embracing the responsibility to keep critical systems running smoothly while enhance them with our solutions. Guidewire Claim Center support is well within our wheelhouse, and our depth of understanding in technologies like Guidewire Configuration Studio, SOAP & REST APIs, SQL and more is second to none. Our approach revolves around comprehensive understanding and quality delivery. Rest assured, if chosen, we will spare no effort in comprehending your vision and working diligently to exceed your expectations. We have a commendable 95% client retention ratio that stands testament to this commitment towards our clients. In addition to reliable claim center instance maintenance, our solutions are aimed towards amplifying your efficiency through incremental enhancements. We promise prompt communication and unwavering ownership; incidents may arise anytime but our dedication remains steadfast. Join us on this journey to not just enhance your claims workflows but revolutionize them! Thank you for considering us for this critical role.
$20 USD in 40 days
7.5
7.5

Hello!! Your Guidewire ClaimCenter environment can be supported daily with priority incident triage, configuration tweaks, and integration updates, keeping claims workflows stable while steadily pushing enhancements through to production. Quick questions before starting, so the support setup fits smoothly. Roughly how many incidents or tickets come in during a typical week? Are lower environments already set up for testing before production changes? Which deployment pipeline is currently in use, Jenkins, Git, or another tool? Planning to focus first on triaging and resolving priority incidents with minimal turnaround, then handling configuration and integration adjustments through Configuration Studio and Web Services, testing thoroughly in lower environments before pushing to production, and documenting every ticket clearly while staying responsive during US business hours whenever incidents arise unexpectedly. Similar Guidewire ClaimCenter support and enhancement work has been handled before, keeping instances healthy while steadily improving workflows without disrupting daily operations. Happy to jump into chat and discuss the environment further. Best regards Farhin B
$15 USD in 40 days
6.7
6.7

I understand the criticality of maintaining a Guidewire Claim Center instance at its optimal level for smooth business operations, and I have the skillset and experience to excel in this role. With strong proficiency in Guidewire Configuration Studio, PolicyCenter/ClaimCenter integration patterns, Web Services / SOAP & REST APIs, SQL, and deployment pipelines (Jenkins, Git etc.), I can not only handle day-to-day production support but also drive configuration changes and enhancements with finesse. Throughout my career at Fourge, I have consistently proven my ability to identify and resolve priority incidents promptly while ensuring minimal turnaround time. My comprehensive approach involves reproducing issues in lower environments, implementing solutions without regression in production and meticulously documenting all key steps for easy reference. Moreover, my availability within the US business-hour window combined with an unwavering commitment to open and effective communication will enable us to work seamlessly together. By choosing me for this role, you'll be opting for a reliable partner dedicated to keeping your Claim Center instance healthy while leveraging all available chances for improvements. Let's get started on maximizing your Guidewire Claim Center capabilities effectively and efficiently!
$20 USD in 40 days
6.3
6.3

Hi. To keep your ClaimCenter environment stable, I’d handle production triage first, then move each fix through lower environments with clean validation and documented deployment steps. I can work across Guidewire Configuration Studio, Gosu-based configuration, SOAP/REST integrations, SQL checks, and Jenkins/Git pipelines so incidents and enhancements stay controlled end to end. My focus would be fast root-cause analysis, low-risk changes, and clear ticket updates so your team always knows what is fixed, what is pending, and what is ready for release. As a Senior Backend Engineer, I have mastered Guidewire ClaimCenter support, configuration, integration patterns, and production incident resolution, and have strong experience in insurance platform maintenance, workflow enhancements, and release support. I work comfortably in business-hours coverage and respond with ownership when urgent issues land, because operational continuity is the priority. I am sure I can deliver high-quality results within the right timeline for an ongoing support engagement. Let’s get in touch and discuss more. Thanks.
$18 USD in 40 days
6.5
6.5

Live claims environments do not leave room for slow diagnosis, and that need for fast, reproducible fixes without regression is exactly the kind of pressure I work well under. You mentioned Configuration Studio, SOAP/REST integration points, and keeping production stable while still pushing enhancements through lower environments. That balance between stability and forward motion is the real challenge here, not just the ticket queue. I have handled similar production support work on Flextrack, an enterprise VMS built on Salesforce with constant integration touch points and configuration changes
$18 USD in 7 days
5.8
5.8

With over 14 years in the industry, I bring a wealth of experience and a versatile skill set that aligns perfectly with your project's needs. As an accomplished Guidewire developer, I am well-versed in the ins and outs of ClaimCenter and can seamlessly integrate policy and claim lifecycle workflows to improve efficiency. My knowledge extends to other integral technologies such as Jenkins, Git, SQL, Web Services, and REST APIs guaranteeing a broad range of approaches to problem-solving and improvement. In my career, I've worked across diverse industries which cultivated adaptability, versatility and effective troubleshooting skills that would prove invaluable for swiftly resolving incidents. What sets me apart ultimately is my drive to create products that improve user experiences—an aspect that aligns perfectly with your need for someone who can make confident incremental enhancements to claim claims workflows while ensuring non-regression through proper documentation in the ticketing system. Let’s connect today so we can delve into how together we can ensure a healthier Guidewire Claim Center future.
$25 USD in 40 days
5.1
5.1

Hey, jumping into a live ClaimCenter environment to handle priority incidents while keeping integrations stable is a balancing act. I usually tackle this by isolating incoming configuration tweaks from core production fixes so regressions don't slip through. The tricky part is keeping SOAP and REST touch-points running smoothly when upstream partners shift requirements without warning. Are you currently using Gosu plugins for those integrations or external middleware?
$30 USD in 40 days
5.3
5.3

Hello There! I’m Md Ruhul Ajom, and I’m excited to partner with you. I can dive into your project immediately. I’m an experienced Full-Stack Developer with over 10 years of experience in enterprise application support, system integrations, REST/SOAP APIs, SQL, Git, Jenkins, and production environment maintenance. I understand you need a reliable Guidewire ClaimCenter professional to provide production support, resolve incidents, implement configuration and integration changes, and deliver enhancements with minimal downtime. I have extensive experience supporting mission-critical enterprise systems, troubleshooting production issues, integrating external services, and ensuring stable, well-documented deployments through structured development pipelines. I have rich experience in enterprise application support and system integration. I am skilled in SQL, REST/SOAP APIs, Git, Jenkins, CI/CD, backend development, troubleshooting, and production support. I’m ready to start immediately, communicate proactively, and become a dependable resource for maintaining and enhancing your ClaimCenter environment. Looking forward to hearing from you. Best regards, Md Ruhul Ajom
$15 USD in 40 days
5.4
5.4

Hi, I'd be happy to support your Guidewire ClaimCenter environment as a long-term technical resource. I have experience working with enterprise applications that require production support, system enhancements, API integrations, SQL troubleshooting, and structured deployment pipelines. My approach is to resolve production issues quickly while ensuring every change is reproducible in lower environments, thoroughly tested, documented, and deployed without introducing regressions. I can assist with ClaimCenter configuration changes, workflow improvements, REST/SOAP integrations, database troubleshooting, performance investigations, and integration updates as external partner requirements evolve. I also place strong emphasis on root-cause analysis so recurring issues are identified and addressed rather than repeatedly patched. I'm comfortable working with Git-based workflows, Jenkins deployment pipelines, ticket-driven development, and collaborating across QA, business, and development teams. Clear communication, timely updates, and ownership of assigned work are priorities throughout every release cycle. I'm available to start immediately and would be glad to discuss your current support process and upcoming enhancement backlog.
$25 USD in 40 days
4.8
4.8

Hi, your need is clear: steady production support for ClaimCenter, fast incident triage, and careful delivery of small enhancements without disrupting live operations. I’ve worked on Guidewire-style support and configuration work where the priority was keeping claims teams moving, resolving issues in lower environments first, then pushing clean changes through release steps with solid documentation. My hands-on experience with configuration, integration touchpoints, SQL, SOAP/REST services, and deployment pipelines fits this type of day-to-day ownership well. I’d approach your tickets by reproducing each issue, isolating the cause quickly, then fixing it with minimal regression risk. For enhancements, I focus on practical changes that improve workflow and are easy to support later. If you’re looking for someone reliable, responsive, and comfortable owning both support and small delivery work, I’d be glad to help. Best regards, Gabriel
$25 USD in 18 days
4.4
4.4

⚠️ If you're not happy, you don’t pay. ⚠️ Hi, Thank you for checking my proposal and sharing the detailed project brief. I can provide hands-on support for your Guidewire Claim Center using Configuration Studio and integration with PolicyCenter, focusing on efficient issue resolution and workflow enhancements. I will deliver: • Rapid triage and resolution of priority incidents • Configuration adjustments to streamline claims workflows • Integration updates for upstream/downstream partners • Incremental enhancement implementations with documentation • Clear communication and ownership during US business hours You will also receive: • Comprehensive documentation for all changes • Ongoing support to ensure system stability I am confident I can execute your vision professionally and efficiently. Looking forward to discussing the timeline and next steps. Best regards, Chirag Pipal
$15 USD in 30 days
4.3
4.3

Hi, I can provide structured production support and enhancement oversight for your Guidewire ClaimCenter environment, with a strong focus on incident ownership, regression prevention, and clear documentation. My approach begins with reproducing each issue in a lower environment, tracing logs, integrations, SQL data, configuration rules, and recent deployments before applying a targeted correction. Changes will move through peer review, automated or focused regression testing, release approval, deployment, and post-production verification. I can support ClaimCenter configuration, Gosu/business rules, workflows, UI changes, SOAP/REST integrations, batch processes, messaging queues, database troubleshooting, and PolicyCenter touchpoints. For incidents, I’ll maintain concise timelines, evidence, root-cause analysis, corrective actions, and preventive recommendations in your ticketing system. I’m comfortable working through Git/Jenkins pipelines and coordinating with business, QA, infrastructure, and integration teams during releases. Critical issues will receive immediate acknowledgement and frequent status updates, while enhancements will be scoped with clear acceptance criteria and rollback steps. Question 1: Which ClaimCenter version and deployment model are currently in production? Question 2: What on-call coverage and incident response targets are required outside US business hours? Regards, Houssame
$20 USD in 40 days
5.5
5.5

Hi. I understand you need Guidewire ClaimCenter support for production issues, configuration changes, integrations, and ongoing enhancements. We have 10+ years of experience in enterprise software, APIs, databases, architecture, and system support. We can provide reliable issue resolution and continuous improvements within 4–8 weeks. Best regards, Daniel
$20 USD in 40 days
4.4
4.4

Hello! You need someone who can step directly into your live ClaimCenter environment and provide immediate technical support without a learning curve. I've built and maintained enterprise-grade systems using PHP and MySQL for backend processing, designed Software Architecture for insurance and financial platforms, and integrated Web Services across complex business workflows. My SQL expertise includes writing optimized queries, stored procedures, and database performance tuning that keeps mission-critical systems running smoothly under load. Here's how I'll support your ClaimCenter environment: - Review your current ClaimCenter configuration and identify any immediate technical issues or integration gaps - Provide hands-on support for database queries, custom scripts, and web service connections using PHP and MySQL - Document solutions and implement fixes that maintain system stability and meet your operational requirements What specific ClaimCenter modules or integrations are you currently prioritizing for support? I'm ready to start immediately and can work within your existing development workflow. Let me know your current priorities and any access details through Freelancer messages, and we can move forward quickly. Best regards, Jordan Rafael G.
$18 USD in 2 days
4.1
4.1

Hi, I am a Guidewire developer with 8 years of rich experience in software development. I am familiar with Guidewire ClaimCenter, Configuration Studio, REST APIs, SOAP Web Services, SQL, MySQL, Jenkins, Git, software architecture, and system integrations. I can provide reliable production support for your ClaimCenter environment, quickly resolve incidents, implement configuration and integration enhancements, and ensure every change is thoroughly tested, documented, and deployed without regression. I'm also comfortable working with Guidewire integration patterns and supporting continuous improvements across lower and production environments. I'm an individual freelancer and can work on any time zone you want. Please contact me with the best time for you to have a quick chat. Looking forward to discussing more details. Thanks. Emile.
$25 USD in 40 days
4.1
4.1

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