Job description –An online survey platform for Pubs, Restaurants and Hotels which allows customers to give their opinion in an easy and fast way using their Smartphone.
The owner or manager of the business can create a 5 questions survey. The platform could provide the best type of questions for the specific needs of the business.
Then, the manager of the business will spread the survey to their customers through different channels: facebook. Twitter, mailing, texts or QR codes located in the bar/reception, in the back of the bill or in any other different place of the business.
Customers will scan the QR code with their Smartphone and will give their opinion in an easy and fast way. For each question they will have three faces: Green face = I am happy with the service; Yellow face = Indifferent; Red face = I am angry / dissatisfied with the service. Customers can make comments as well.
The owner or manager of the business will get access to his private dashboard inside the platform where he will be able to review all the opinions, analyze graphics and compare the results with the business of his sector; discovering the strengths and weaknesses of his business.
49 freelancere byder i gennemsnit £796 på dette job
Hi I work towards providing reliable, relevant and robust IT solutions at most competitive prices to my customers. I ensure 100% customer satisfaction so lets start Thanks