I want to develop a website to attact customers and create a community of users to help customers
More detailed information due to large number of bids;
1. Automatic registration & usage of nickname in a community of contractors. Contractors have to be saved to a database for frequent lookup. Contractor credentials will be captured in custom forms. Verification via email required for nickname creation.
2. Creation of a customer portal, registration and entering their requirements in custom pre-built forms. Validation using email address.
3. All registration to be automated with no ADMIN intervention.
4. Matching contractors with customers using requirements and credential matching
5. Portal to get bids from contractors via email (automatic and non-automatic mode to be supported)
6. Ranking priority of contractor/bid against user requirements
7. Making email offer to customers
8. Following up to customers after 1,3,5,9 & 20 days
9. Online acceptance forms to be read-only tamper proof and offer/proposed should be as good as evidence in court, if customer backs down after taking up offer.
10. Payment System to be incorporated : Major Credit Cards & PayPal
11. Read-only downloadble contract documents will be used in contractor community portal and customer portal
12. Portal to be accesible via mobile devices & tablets. IOS and Android support expected from day1
13. Short Message Service (SMS) to be incorporated into portal
14. A webmail service is to be included for ease of communication between site-Admin and contractor
15. Webmail allows email to be sent to/cc customer registered email address
16. An online web-chat to be included as part of Site-Admin/Contractor and Customer/helpdesk
17. Support for multiple admins. Separate communities require separate Admins.
18. SuperUser & Database Admin accounts required
19. In Phase II : Mobile applications for contractors to view, accept, ask questions regarding user requirements. To be developed in Phase II.
20. Other features to make ease of use for customers to see all their requirements, offers, email, profile, settings, etc in one location
21. Other features to make ease of use for contractors to see all their bids, jobs, email, profile, settings, etc in one location
22. Ease of use for customers is of paramount importance