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IT Support - Helpdesk agent/operator

Provide IT Support remotely/on phone for Microsoft/Apple products.

The ideal candidate will have: 

• Excellent technical skills for analysing and troubleshooting problems in a complex environment and experience 

• Solid understanding and knowledge of the common operating systems (e.g. Windows 7), the Microsoft Office suite as well as the complete Apple products

• Capability to provide trainings for end users 

• Passion for Technology

• Strong communication German skills in speaking and writing, and high customer focused behaviour 

In this position you will be responsible for: 

• Ensuring IT support is provided by phone for incidents related to all type of computers & collaboration tools as well as mobile devices 

• Investigating, troubleshooting and resolving reported incidents in a timely and efficient manner 

• Ensuring services are delivered according agreed service levels in a transparent, reliable and flexible process with a strong customer service focus 

*Salary is based on support provided/ on call duration.

Benefits:

. Opportunity to learn and join in the IT Field

. Weekly payment

. Bonus monthly

. Flexible working hours

. Work from home

We are looking forward to hearing from you!

German skills in speaking and writing is a must!

Evner: Computer Sikkerhed, Computer Support, Skrivebord Support, Tysk, Teknisk Support

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Om arbejdsgiveren:
( 2 bedømmelser ) Zurich, Switzerland

Projekt ID: #12990568

26 freelancere byder i gennemsnit €15/time for dette job

dijanadzonkic22

Hello! I am very interested in your project, because i have 4 years of experience in providing phone and email support to german speaking customers. I am fluent in german, and have a certificate aswell. Therefore, i Flere

€16 EUR / time
(13 bedømmelser)
3.8
€16 EUR / time
(3 bedømmelser)
2.7
Shah101

Provide IT Support remotely/on phone for Microsoft/Apple products. The ideal candidate will have: • Excellent technical skills for analysing and troubleshooting problems in a complex environment and experience Flere

€13 EUR / time
(4 bedømmelser)
2.3
chyconsl

Hi, I have done similar project and understood the project outline. Please give me a chance. A trial will convince you. Looking forward to work with you.

€16 EUR / time
(3 bedømmelser)
3.1
rizwanahmeddd

Dear Sir, I would like to apply IT Support engineer in your job post. I read your job description, its quite easy and understandable, i am quick leaner and positive and I also am detail-oriented. I have 1 year and 2 Flere

€12 EUR / time
(1 bedømmelse)
1.9
rajivsingh1986

I have done projects similar to this one in past. Let me know if we can discuss this further on chat. Thank you ..!!

€16 EUR / time
(0 bedømmelser)
0.0
imran3k

Hi, I am currently with US base organization and communicating with customers via email chat or on phone calls. my expertise are as working on Windows server 2012 R2 and Server 2016 with exchange 2013 and 2016 . ext Flere

€16 EUR / time
(0 bedømmelser)
0.0
key3omda

• Excellent technical skills for analysing and troubleshooting problems in a complex environment and experience. Provide IT Support remotely/on phone for Microsoft/Apple products.

€16 EUR / time
(0 bedømmelser)
0.0
€15 EUR / time
(0 bedømmelser)
0.0
€16 EUR / time
(0 bedømmelser)
0.0
dhaka539

Hi, My strength is my singular ability to carve elegant and realistic ice sculptures, quickly and on a modest budget. If you're looking for a unique way to commemorate your ceremony, I can help you freeze that speci Flere

€14 EUR / time
(0 bedømmelser)
0.0
€16 EUR / time
(0 bedømmelser)
0.0
iarunk93

i have good skills in system engineer, my skills matches your requirements. though i could do it quickly and as per your expectations. and i can do it for less money. if u r interested from my profile. kindly contact m Flere

€16 EUR / time
(0 bedømmelser)
0.0
Tony731

A proposal has not yet been provided

€12 EUR / time
(0 bedømmelser)
0.0
Vinodkumarpunna

A proposal has not yet been provided

€13 EUR / time
(0 bedømmelser)
0.0
ladriatico

I have been working as an IT personnel for almost 15 years. I Handled multiple positions that starts from IT Help Desk up to L3 Backup Administrator, helping end users onsite and offsite on their IT related issues. I w Flere

€15 EUR / time
(0 bedømmelser)
0.0
AJINC

You can get full support for: @Server support & PC support @Firewall handling @Manual Data Collection @Search Google for Specific Company's Website and details @Image Collection Projects @Network @All kind Flere

€20 EUR / time
(0 bedømmelser)
0.0
GavbeN

Die deutsche Sprache sehe ich, sowie serbisch (bosnisch, kroatisch), als meine Muttersprache an. Des weiteren verfüge ich über gute Englisch Kenntnisse. Meine Leistung im EDV Bereich ist sehr gut, neben dem MS Offic Flere

€13 EUR / time
(0 bedømmelser)
0.0
raqib70

u just ask any question related support. i have 9years exprence over networking. also i run a internet ser iceprovider compnny in india.

€12 EUR / time
(0 bedømmelser)
0.0
mecoluna

I am Tulio Américo Luna Fuentes a computer systems engineer. I have extensive experience in programming, technical support, database administration, network administration and IT coordination and virtual courts. Fro Flere

€12 EUR / time
(0 bedømmelser)
0.0