Provide IT Support remotely/on phone for Microsoft/Apple products.
The ideal candidate will have:
• Excellent technical skills for analysing and troubleshooting problems in a complex environment and experience
• Solid understanding and knowledge of the common operating systems (e.g. Windows 7), the Microsoft Office suite as well as the complete Apple products
• Capability to provide trainings for end users
• Passion for Technology
• Strong communication German skills in speaking and writing, and high customer focused behaviour
In this position you will be responsible for:
• Ensuring IT support is provided by phone for incidents related to all type of computers & collaboration tools as well as mobile devices
• Investigating, troubleshooting and resolving reported incidents in a timely and efficient manner
• Ensuring services are delivered according agreed service levels in a transparent, reliable and flexible process with a strong customer service focus
*Salary is based on support provided/ on call duration.
. Opportunity to learn and join in the IT Field
. Weekly payment
. Bonus monthly
. Flexible working hours
. Work from home
We are looking forward to hearing from you!
German skills in speaking and writing is a must!
26 freelancere byder i gennemsnit €15/time for dette job
• Excellent technical skills for analysing and troubleshooting problems in a complex environment and experience. Provide IT Support remotely/on phone for Microsoft/Apple products.