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I need a seasoned full-stack developer to build out a bespoke B2B CRM that combines sales tracking, customer-support management, and marketing automation in one cohesive web app. The goal is to give our sales reps, support agents, and marketing team a single interface where every interaction with a prospect or client is logged, actionable, and measurable. Scope of work • Architect both the front- and back-end so that new modules can be added later without major refactors. • Implement a clean pipeline for lead capture, deal stages, and revenue forecasting. • Create a support desk area where tickets are opened, assigned, escalated, and reported on. • Add a lightweight marketing engine that can schedule emails, trigger follow-ups, and record campaign performance. • Provide RESTful APIs (or GraphQL if you prefer) so our internal tools can pull and push data seamlessly. • Set up role-based access, audit logs, and a clear database schema that supports custom fields. Tech flexibility I am open to the stack you are most productive with—Laravel, Django, Node/Express, or a similar framework on the server side, paired with React, Vue, or another modern JS framework for the client. SQL or NoSQL is fine as long as reporting queries stay fast. If you already have proven libraries for charts, email queues, or ticket routing, feel free to leverage them. Acceptance criteria 1. A live, secured demo running on our staging server. 2. Source code in a private Git repo with clear commit history. 3. Documentation covering setup, deployment, and key architecture decisions. 4. Tests (unit and basic integration) that run green in CI. If this sounds like a project where you can showcase both clean architecture and UX finesse, let’s talk about timelines and milestones.
Project ID: 40527552
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Active 3 days ago
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99 freelancers are bidding on average ₹27,314 INR for this job

Architecting your bespoke B2B CRM... I see you need a scalable, cohesive platform uniting your sales pipelines, support ticketing, and marketing automation without creating technical debt. I specialize in building highly modular, enterprise-grade web applications. Here is my exact execution plan for your platform: Core Architecture & API: I will build a secure Node.js/Express backend (or Laravel, if you prefer) with a robust MySQL schema, strictly enforcing role-based access control (RBAC) and comprehensive audit logging. All data will be accessible via clean, documented RESTful APIs. The Three Modules: I will engineer the React.js frontend to cleanly separate the drag-and-drop sales pipeline, the ticket-routing support desk, and the marketing engine (utilizing robust background job queues for email scheduling). Testing & Handoff: I will write the unit and basic integration tests to ensure they run green in CI. You will receive the private Git repo, full setup documentation, and a live deployment on your staging server. I am ready to begin mapping out the database schema today. Quick technical question: For the lightweight marketing engine, do you already have a preferred transactional email provider (like SendGrid, Mailgun, or AWS SES) you want the background queue wired into?
₹32,000 INR in 20 days
6.8
6.8

Hi, I can build your custom B2B CRM with a scalable architecture that combines sales, customer support, and marketing automation into a single, secure platform. I recommend React + Node.js/Express (or Laravel if preferred) with PostgreSQL for fast reporting and long-term maintainability. The system will include lead and deal pipeline management, revenue forecasting, support ticketing, marketing automation, REST APIs, role-based access control, audit logs, custom fields, and a modular codebase for future expansion. I'll follow clean architecture, Git-based development, automated testing, and provide complete deployment and technical documentation. You'll receive a fully functional staging demo, well-documented source code, CI-ready tests, and regular milestone updates throughout development. Could you please share the expected number of users and whether email marketing should integrate with a provider like SendGrid, Amazon SES, or another service?
₹25,000 INR in 7 days
5.7
5.7

Hello, I have 10+ years of experience in full-stack development, CRM platforms, SaaS applications, and enterprise workflow systems using Laravel, Node.js, React, Vue.js, PostgreSQL, and cloud-native architectures. I can build a scalable B2B CRM that unifies sales, customer support, and marketing operations within a single platform. My recommended stack is Laravel or Node.js with React and PostgreSQL, following a modular architecture that allows future expansion without major refactoring. The system will include lead management, sales pipelines, deal tracking, revenue forecasting, ticketing and escalation workflows, marketing automation, campaign analytics, role-based permissions, audit logs, custom fields, and API integrations. I have experience developing CRM, ERP, helpdesk, and business automation platforms and would be happy to discuss milestones, timelines, and architecture in greater detail. Best regards
₹25,000 INR in 7 days
5.8
5.8

Hi, I reviewed your B2B CRM Full-Stack Development project and it aligns well with my experience in CRM platforms, SaaS applications, Laravel, React, Node.js, API integrations, workflow automation, and enterprise software development. I have worked on custom CRM solutions involving lead management, sales pipelines, customer onboarding, workflow automation, reporting dashboards, user permissions, integrations, and multi-tenant architectures. My focus is on building scalable, secure, and user-friendly systems that improve business operations and sales efficiency. I can help with: • Custom CRM development • Full-stack application development • Lead & customer management • Sales pipeline automation • Role-based access control • Workflow automation • API integrations • Reporting & analytics dashboards • Multi-tenant SaaS architecture • Ongoing maintenance & support A few questions: • Is this a completely new CRM or an enhancement of an existing platform? • What technologies are currently being used or preferred? • Which core modules are required (Leads, Deals, Contacts, Tasks, Reporting, etc.)? • Do you have wireframes, specifications, or a product roadmap available? I focus on delivering scalable CRM solutions with clean architecture, excellent performance, and long-term maintainability. Thanks
₹20,000 INR in 7 days
5.6
5.6

With over five years of full-stack development experience under my belt, I'm confident I can deliver the bespoke B2B CRM you're looking for. Proficient both in frontend and backend development, I can ensure a unified interface where customer interactions are tracked, managed and easily accessible to your sales, support, and marketing teams. One of my strengths is creating scalable and user-friendly applications that are built to last. Your requirement to architect both the front-and back-end so that new modules can be added easily resonates deeply with my approach to development - building clean and maintainable codebases. My additional skills in API integration, database management and performance optimization would come in handy for seamless data communication between your internal tools and the CRM. Lastly, my commitment towards delivering clean codes on-time along with my communication style will keep you well-informed about the project progress throughout the development journey. If you entrust me with this project, I will pour out all my experience, skills and passion to make sure this CRM not only meets but exceeds your expectations. Let’s talk further about the ideal timeline and milestones for us to bring this vision into reality!
₹25,000 INR in 7 days
5.5
5.5

Namaste, I can help build your custom B2B CRM as a scalable, modular platform that unifies sales, customer support, and marketing automation within a single system. With experience developing CRM, ERP, and workflow-driven applications, I focus on clean architecture, maintainability, and business-centric user experiences. Key deliverables: . Lead management, deal pipelines, and revenue forecasting . Support desk with ticket assignment, escalation, and reporting . Marketing automation for campaigns, follow-ups, and performance tracking . REST/GraphQL APIs for third-party integrations . Role-based permissions, audit logs, and custom field support . Responsive dashboard with analytics and reporting . CI/CD, automated testing, documentation, and staging deployment I can deliver a secure, extensible architecture that allows future modules and integrations without major refactoring while maintaining strong performance and reporting capabilities. Best regards, Amit G. Kavya Tech Nepal
₹35,000 INR in 11 days
5.3
5.3

As a seasoned full-stack developer with over a decade of experience, I've successfully handled projects similar to what you're proposing. With my versatile skill set and expertise in Node.js, I am confident in my ability to architect and build a scalable, clean, and efficient CRM system that can easily accommodate future expansions without the need for major refactors. Rest assured, the resulting web app would provide your sales reps, support agents, and marketing team with actionable and measurable data on customer interactions. Moreover, my reputation for delivering fast while maintaining top-notch quality is attributed to my meticulous approach to project management. I’m committed to providing you with a secured demo running on staging server along with well-documented source code that covers setup and deployment essentials. Detail-oriented testing is another of my strengths; rest assured the project will undergo rigorous testing to bediscerning tests (unit and basic integration) that run green in CI
₹35,000 INR in 7 days
5.1
5.1

✋ Hi there. I can build your B2B CRM with sales, support, and marketing modules in one web app. ✔️ I developed similar custom CRMs for manufacturing and service companies, including pipeline tracking, ticket systems, and automated email sequences. For your project I will set up Laravel backend with React frontend, design lead pipeline with deal stages and revenue forecasting, build support desk with ticket assignment and escalation, add marketing engine for scheduled emails and campaign tracking, create REST APIs for internal tools, and implement role-based access with audit logs. Lets chat about your preferred tech stack and I can share my previous CRM projects. Best regards, Mykhaylo
₹25,000 INR in 7 days
5.1
5.1

Hi, Your CRM vision stands out because it combines sales, support, and marketing into one connected platform rather than separate tools. I’d approach this as a scalable web application with clean architecture and a strong focus on usability, performance, and future expansion. The build would be structured around modular development so new features can be added without major rewrites. Core areas like lead management, deal pipelines, customer support workflows, campaign automation, reporting, APIs, role permissions, and audit tracking would be designed to work together through a consistent and intuitive experience. Alongside development, I place strong emphasis on maintainability—clear documentation, structured repositories, testing, deployment readiness, and a smooth staging process. The goal is not only delivering a working CRM, but creating a reliable foundation your teams can continue building on over time. Happy to discuss milestones, architecture direction, and how to phase delivery for faster validation and rollout. Best Regards, Abhijeet
₹12,500 INR in 7 days
5.4
5.4

Hello, I've reviewed your project and the other proposals. My approach is different: I don't promise the impossible; I propose a realistic plan to get you a functional and stable product as soon as possible. My proposal in 3 points: Modular architecture from day one: FastAPI + PostgreSQL. I will design the Sales, Support, and Marketing modules to be independent and scalable, avoiding the chaos of a monolithic system. Phased development (MVP first): Instead of waiting 7 days for an incomplete system, I will deliver a functional MVP in 2 weeks with the Sales Pipeline, Support Tickets, and basic Dashboards. Advanced features (marketing automation, etc.) will be developed in Phase 2, based on your real feedback. Transparent communication and code: Accessible repository from day one and daily updates. You'll know exactly what's being built at any given time. About your project: The system will support 50-100 users in the MVP, with the option to scale. For email marketing, we will integrate SendGrid or SES with customizable triggers. Why choose me? Because I don't just build software; I build solutions that your team can use and that will grow with you. Shall we talk to define the scope of the MVP and the timeline? Regards, Rafael
₹12,500 INR in 7 days
4.4
4.4

With confidence, creativity and a proven track record of delivering outstanding full-stack solutions, I believe I am the ideal candidate for this project. My team has extensive experience working with various stacks including similar ones to your preferred, such as Lavaral with React(i.e MEAN/MERN). We have complementary skills in Node.js, React.js, REST API's which directly align with what this project demands. Moreover, our speciality includes building modular and scalable applications which makes us well-suited to creating the bespoke B2B CRM you seek. We promise not only a masterfully designed interface, but also a clean pipeline for lead capture, deal stages and revenue forecasting that will be adaptable for future updates without requiring any major refactoring. I'm confident our proposed architecture plans will satisfy your goal of having a single interface for all teams that's both highly usable and efficient. Lastly, our team's proficiency in API Development & Third-Party Integrations together with experience in Salesforce Integration & Customization is a definite advantage. It means we can ensure seamless data exchange between your CRM and any other systems – an essential characteristic for an efficient work environment.
₹25,000 INR in 7 days
4.4
4.4

Hi, What scale are you expecting in terms of users and data volume at launch? I understand you need a modular B2B CRM that unifies sales tracking, support ticketing, and marketing automation into a single cohesive platform with clean extensibility and strong reporting capabilities. I’m a senior full-stack engineer with experience building CRM-style systems and multi-role SaaS platforms where scalable architecture, RBAC, audit logging, and performance-focused APIs are critical. I would design a modular backend using Node.js (or Laravel if preferred) with a well-structured relational database for reporting efficiency, paired with a React or Vue frontend. The system would be built around a clear pipeline for leads and deals, a structured ticketing engine, and an event-driven approach for email automation and follow-ups. I would also ensure CI-ready testing, secure role-based access, and a clean API layer for internal integrations, along with a staging deployment for validation. Let’s discuss the details further in chat so we can align on milestones and priorities. Looking forward to your response.
₹18,000 INR in 10 days
4.0
4.0

Hi, ✨ From Vision to Victory-I Code Your Success ✨ Do you already have a preferred CRM workflow for lead sources, deal stages, ticket escalation rules, and email follow-up triggers, or should I help define the structure based on your sales, support, and marketing process? You need a custom B2B CRM where sales tracking, support tickets, marketing automation, reporting, APIs, roles, audit logs, and custom fields work together in one clean web platform. I have strong experience building full-stack business platforms with React, Node.js, Laravel, PHP, REST APIs, SQL databases, dashboards, authentication, role-based access, and AI or automation features when needed. I would be a good fit because this project needs more than basic CRUD screens. It needs clean architecture, scalable database design, practical workflows, and a UI your sales, support, and marketing teams can actually use every day. I can build this with a modular backend, modern React interface, secure API layer, fast reporting queries, email queue logic, ticket routing, campaign tracking, CI tests, Git-based delivery, and clear setup and deployment documentation. Please address this in the next project so we can define milestones, staging access, and the first MVP release scope. Thanks, looking forward to discussing this with you.
₹18,000 INR in 2 days
3.2
3.2

**Hello,** I’d love to help you build your custom B2B CRM platform. Your requirement for combining sales tracking, customer support, and marketing automation into a single scalable application aligns perfectly with my full-stack development experience. I will develop a secure, modular, and high-performance CRM that includes: * Sales pipeline with lead management, deal stages, and revenue forecasting. * Customer support module with ticket creation, assignment, escalation, and reporting. * Marketing automation for email scheduling, follow-ups, and campaign tracking. * RESTful APIs for seamless integration with your internal tools. * Role-based access control, audit logs, and a flexible database structure with custom fields. * Clean, scalable architecture that allows future modules to be added without major refactoring. I can work with **Node.js + React**, **Laravel + React/Vue**, or **Django + React**, depending on your preference. The application will be well-documented, tested, and deployed on your staging server with clean Git commit history. ### Deliverables ✔ Complete CRM Web Application ✔ Secure Staging Deployment ✔ Source Code in Private Git Repository ✔ API Documentation & Deployment Guide ✔ Unit & Basic Integration Tests ✔ Post-deployment Support **Project Cost:** **32,400 INR** I am committed to delivering clean code, excellent UI/UX, and a reliable solution within the agreed timeline. Looking forward to discussing the project and getting started.
₹32,400 INR in 8 days
3.0
3.0

I understand you're building a modular B2B CRM that unifies sales, customer support, and marketing while remaining scalable for future modules. I would structure the application with a clean architecture, separating each core feature into independent components, ensuring lead management, ticketing, marketing automation, and reporting work seamlessly together without creating maintenance issues later. REST APIs, role based permissions, audit logs, and an optimized MySQL schema will be designed from the start to support integrations and fast reporting. I will also provide a documented codebase, deployment guide, tests, and a secure staging demo with a clear Git history. Let's discuss the preferred stack, project milestones, and how you want to prioritize the initial release.
₹13,000 INR in 7 days
2.8
2.8

Hi, I’ve reviewed your requirement for a custom B2B CRM combining sales, support, and marketing automation, and I’m confident I can deliver a scalable, well-architected solution that aligns with your long-term growth. I have strong full-stack experience building modular SaaS platforms using Node.js/Laravel/Django on the backend with React/Vue frontends, along with SQL-based architectures optimized for reporting, analytics, and high-volume CRM data. My approach would focus on a clean, extensible architecture from day one—separating core domains (CRM pipeline, support desk, marketing automation) so new modules can be added without refactoring existing systems. I will implement role-based access control, audit logging, and a structured database design to ensure security, performance, and maintainability. On the backend, I can build RESTful (or GraphQL if preferred) APIs, background job queues for email automation, and scalable workflows for lead tracking, ticket escalation, and campaign management. On the frontend, I will design a responsive, intuitive dashboard that gives each team a focused view of their daily actions and metrics. Deliverables will include a staging deployment, clean Git repository with structured commits, full documentation, and basic test coverage integrated into CI. I’m available to start immediately and can propose a clear milestone plan after reviewing your priorities. Best regards,
₹25,000 INR in 3 days
2.6
2.6

Hello! I'm thrilled to see your need for a bespoke B2B CRM solution that streamlines sales, support, and marketing functions. I understand the importance of having a unified platform for seamless interactions with prospects and clients. Here's how I can bring your vision to life: - Design a scalable architecture for easy module integration - Develop a robust lead capture system with revenue forecasting - Create a support desk for efficient ticket management - Implement a marketing engine for automated campaigns - Provide RESTful APIs for seamless data exchange - Ensure role-based access and a customizable database schema With expertise in Laravel/Django on the backend and React/Vue on the frontend, I'm confident in delivering a solution that meets your requirements. Let's discuss further to align on timelines and deliverables. Looking forward to collaborating with you!
₹12,500 INR in 7 days
2.8
2.8

I have 12+ as an experienced full-stack developer, my name is Jagrati and there's nothing I enjoy more than developing top-tier web applications that serve your unique business needs. Over my extensive career, I've honed my skills in building bespoke software solutions that seamlessly integrate multiple functionalities. Your envisioned B2B CRM is a challenge I'm poised to conquer. From sales tracking to marketing automation, ticket management to role-based access, I've got proven capabilities in the full gamut of your outlined project requirements. With a strong command over Node.js, React.js, MongoDB and experience in developing custom SaaS platforms and CRM systems, I bring the perfect blend of technical know-how and architectural expertise to ensure scalable, modular development. This means even as your business evolves, adding new modules or features won't require ambitious refactoring on the back-end. My experience with SQL and NoSQL databases will ensure reporting queries remain lightning-fast while providing flexibility for custom fields.
₹25,000 INR in 7 days
2.4
2.4

As an experienced full-stack developer, I'm well-versed in the technologies and tools your project seeks for a robust B2B CRM. My expertise in MEAN and MERN stacks align well with your flexible tech requirements which opens the door to create an efficient, clean and scalable pipeline. You've mentioned the need for lead capture, deal stages, revenue forecasting, support desk ticketing, marketing engine - these are all areas where I can deliver great value with my specialized skills. In addition to technical prowess, I bring a deep understanding of how businesses operate. My previous experience developing workflow automation systems using n8n and AI-powered solutions closely relate to your goal of integrating sales, customer support and marketing into a single interface. The end result of our collaboration will not solely be a functional CRM; it would be a system built on clean architecture that promotes UX finesse whilst keeping reporting queries fast and secure. If you're looking for a developer who not only is proficient in modern web development but also understands the significance of streamlined business processes through automation—the search ends here.
₹22,000 INR in 10 days
2.0
2.0

Hi, This is exactly the kind of CRM project I enjoy building. Rather than creating separate sales, support, and marketing tools, I would design the system around a unified customer record so every lead, deal, ticket, email, and activity is tracked in one place. My approach would be: • Build a modular architecture so new modules can be added later without affecting existing functionality. • Create a lead and deal pipeline with stage tracking, activity logs, reminders, forecasting, and reporting. • Develop a support desk where tickets can be assigned, escalated, prioritized, and monitored through dashboards. • Implement marketing automation for scheduled emails, follow-ups, campaign tracking, and engagement metrics. • Provide secure APIs for integration with internal tools and third-party services. • Add role-based permissions, audit logs, custom fields, and reporting capabilities from the start. I have 8+ years of experience developing CRM systems, admin dashboards, workflow automation platforms, and custom business applications using Laravel, React, Node.js, MySQL, and REST APIs. The final delivery will include source code, documentation, database design, deployment support, and testing. I can also assist with future enhancements and long-term maintenance. I would be happy to discuss milestones, architecture decisions, and the best implementation strategy for your business. Best Regards, Himanshu Gupta Senior Full Stack Developer
₹20,000 INR in 3 days
2.2
2.2

bangalore, India
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