Bilingual (German - English) Customer Support Needed

About us:

Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.

Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.

You can learn more about us from the news:

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Project overview:

We're looking for a Bilingual German - English customer support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.

You'll also translate our product into German. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations.

This project requires:

- Customer support experience in a fast-paced environment

- Great German and English communication skills, both written and oral

- Should love making customers happy!

- Should have the ability to assess each customer’s issues

- Knows how to deal with difficult customers/clients

- Has good analytical and problem-solving skills

- Has good accurate records keeping

- Must be a good team player

- Can work with minimal supervision

- Ability to prioritize and multitask

- Knowledge of Domains, SEO, and Analytics is a plus!

- Must be able to work remotely and full-time (at least 40 hours per week)

What We Offer:

- Convenience in working from home

- Fun and collaborative international working environment

- Opportunities for career advancement

- Training and growth opportunities

- Paid leave with tenure of one(1) year and above

If you are looking for a stable and long term job, submit your proposal and share a brief summary of your experience!

You can fill out this form if you are interested

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Evner: Fransk, Engelsk(USA), Kundeservice

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Om arbejdsgiveren:
( 0 bedømmelser ) Makati City, Philippines

Projekt ID: #29027105

6 freelancere byder i gennemsnit $28/timen for dette job


I am a logo graphic designer but I usually translate because I used change schools commonly because my parents use to travel to different places in the world I can translate English, German, French, Spanish

$12 USD / time
(0 bedømmelser)

Am very good in translation and giving customer best satisfaction. Am very good for the job . I can translate even in writing if needed

$111 USD / time
(0 bedømmelser)

Hi my name is Muhammad I am associated with customer support field for more than 10 years. I have worked in every section of customer support whether it's a email support, call support or live chat. I know how top lev Flere

$9 USD / time
(0 bedømmelser)

Greetings! I am writing a response to your advertisement for ‘Customer support ’. I have viewed the job requirements, and I believe I am a suitable candidate for this project. I am very interested in this job. I can a Flere

$12 USD / time
(0 bedømmelser)

Hello my Name is Nana, I am really interested in your project. I am a Customer service specialist with several years of experience. Providing the best customer service experience is what I can guarantee. As a custo Flere

$12 USD / time
(0 bedømmelser)

Dear All, I read the description for this open position and I am interested for long-term cooperation. I would like to share information about my experience in customer service area (with German language) as support fo Flere

$12 USD / time
(0 bedømmelser)