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Our staff and students cannot open a brand-new educational website when they are connected to the school’s office Wi-Fi. Every device—laptops, tablets and phones—shows the same “error connection loading” message, so the problem is clearly network-side rather than user-side. The site works perfectly once we switch to mobile data or an external network. I need a network specialist who can quickly diagnose why this single educational domain is being blocked or timing out inside our LAN/WLAN and apply a clean, permanent fix. Whether it involves firewall rules, DNS filtering, SSL inspection, proxy settings or VLAN segmentation, I’m looking for clear root-cause identification and a working solution that lets the page load normally on all devices while keeping our existing security policies intact. Deliverables: • Identify the exact point of failure (router, firewall, DNS, content filter, etc.). • Implement or guide us through the corrective change. • Provide a short write-up so we can document the adjustment for future reference. If remote access to our controller or firewall is required, I can arrange that immediately. Let me know your preferred troubleshooting tools and an estimated timeframe, and we’ll get started right away.
Project ID: 40611623
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Active 2 days ago
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Hi, I understand this is likely a network-side issue since the website works on mobile data but fails only on your school Wi-Fi. I can remotely diagnose the root cause by checking DNS resolution, firewall rules, proxy/content filtering, SSL inspection, routing, and connectivity using tools such as ping, traceroute, nslookup/dig, curl, and browser network diagnostics. You'll receive: • Identification of the exact point of failure • Permanent fix or clear implementation guidance • Brief documentation of the changes made I have hands-on experience in IT infrastructure support, Windows/Linux troubleshooting, networking, VPNs, Active Directory, and security diagnostics. Before starting, I'd just need: • The website URL • Firewall/router details (if available) • Remote access to the network or firewall I can start immediately once remote access is available and will provide regular updates throughout the troubleshooting process. Regards, Nabil Pevekar
₹1,250 INR in 1 day
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22 freelancers are bidding on average ₹2,803 INR for this job

Hello, I’m a Senior Network & Security Engineer with 10+ years of hands-on experience designing, implementing, and migrating enterprise and service-provider networks. I specialize in Network Security, SD-WAN, routing & switching, enterprise wireless, and secure network architecture, helping companies modernize legacy networks, improve reliability, and reduce WAN costs. Core expertise: - Firewalls & Security: FortiGate, Palo Alto, Cisco ASA / Firepower IPsec & SSL VPN, site-to-site, remote access, policy design - Routing & Switching: Cisco ASR/ISR, Catalyst, Nexus, Juniper Routers (M10, MX 960) and SRX 500 (BGP, OSPF, EIGRP, IS-IS, MPLS, VLANs, STP, HSRP/VRRP) Enterprise LAN & campus design - LAN Switching (Multi-Vendor): Cisco, Juniper, Meraki, HP, Aruba, FortiSwitch Access/core design, redundancy, QoS, segmentation - Enterprise Wireless: Cisco WLC & APs, Cisco Meraki Wi-Fi, Ubiquiti, Aruba Wi-Fi, FortiAP Coverage design, roaming, security, troubleshooting - SD-WAN: Fortinet SD-WAN, Cisco SD-WAN (Viptela), Cisco Meraki (hub-and-spoke, MPLS + Internet, segmentation, HA, traffic steering) - Cloud & Hybrid Networking: AWS / Azure / GCP Site-to-site VPN, routing integration - Network Automation: Python Certifications: CCIE Enterprise Cisco Certified Specialist – Enterprise SD-WAN Implementation CCNP Data Center CCNP Security Juniper JNCIA-Junos, JNCIA-Cloud If you share your current setup and goal, I can propose a clear and practical solution. Best regards,
₹1,050 INR in 1 day
6.6
6.6

Hi, I can help diagnose and fix why the educational website is not loading on your school office Wi-Fi while working correctly on mobile data or external networks. The best solution is to first test DNS resolution, firewall logs, proxy/content-filter rules, SSL inspection, routing, VLAN policies, and browser/network errors from inside the LAN/WLAN. Once the exact failure point is identified, I’ll guide or apply the correct change without weakening your existing security setup. I’m comfortable with DNS troubleshooting, firewall rule review, content filtering, proxy checks, SSL inspection issues, router/Wi-Fi controller diagnostics, Linux/network tools, packet tracing, and school/office network support. Deliverables will include: * Root-cause identification * DNS/firewall/proxy checks * Content filter review * SSL/routing/VLAN verification * Corrective configuration guidance * Testing across multiple devices * Confirmation that the site loads on Wi-Fi * Short documentation of the fix Preferred tools: nslookup/dig, ping, traceroute, curl, browser dev tools, firewall logs, DNS logs, and packet capture if needed. Estimated timeframe: same day or within a few hours after access/details are provided. Best regards Ankit
₹3,000 INR in 1 day
3.4
3.4

A few quick questions: What firewall/router are you using (FortiGate, MikroTik, pfSense, Cisco, UniFi, etc.)? What is the website URL that isn't loading? Do you have remote access available for the firewall or controller? Have any recent network or security changes been made? I can start immediately and expect the initial diagnosis within 1–2 hours.
₹4,000 INR in 1 day
1.8
1.8

Hello, I am a network specialist and systems administrator with experience in diagnosing and resolving connectivity issues in educational and corporate environments. I have identified that the blocking of a specific website within the LAN/WLAN network, affecting all devices equally, is a classic symptom of a filter applied at the network level — whether by firewall, DNS, SSL inspection, or proxy — and not a problem with the users' devices. My approach is methodical and results-oriented: I will identify the exact point of failure, apply the corrective solution, and leave you with a documented summary for future reference.
₹1,050 INR in 2 days
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Hello, I can help you quickly diagnose and resolve the issue preventing access to your educational website on the school Wi-Fi network. Since all devices experience the same loading timeout on the local network while mobile data works seamlessly, this is definitely a network-side blocking or filtering issue within your LAN/WLAN infrastructure. My Systematic Troubleshooting Approach: DNS & Resolution Check: Verify if the school’s internal DNS server or upstream DNS filter (e.g., Cisco Umbrella, Pi-hole, Cloudflare) is failing to resolve or sinkholing the new domain. Firewall & UTM Inspection: Review traffic logs on your router/firewall (e.g., Fortinet, PfSense, SonicWall, Sophos) to see if port 80/443 traffic to the IP is being dropped or flagged. SSL Inspection & Proxy Policies: Check if deep packet/SSL inspection is blocking the domain's certificate or if an outbound proxy rule is timing out. Routing & MTU Settings: Ensure there are no asymmetric routing issues or MTU path bottlenecks across VLANs. Deliverables: Clear identification of the exact root cause. Implementation of the fix (or step-by-step guidance for your local admin). A concise technical document summarizing the root cause and configuration changes made for future reference. I am available to start immediately via remote session (AnyDesk, TeamViewer, or SSH/Web UI access). Looking forward to resolving this for you!
₹1,050 INR in 1 day
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I can help you quickly identify and resolve the issue preventing your educational website from loading on your school's internal network. With over 4 years of experience in Network Security, SOC Operations, Firewall Management, DNS Troubleshooting, and Security Infrastructure, I specialize in diagnosing network-related issues while ensuring existing security policies remain intact.
₹1,050 INR in 7 days
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Hi [Client Name / Hiring Manager], Here’s my take: This issue is almost certainly caused by DNS filtering/sinkholing, an overly strict firewall policy (or Web/Content Filter blocking a new domain's reputation score), or SSL Inspection/SNI blocking on your school's network edge. Since new educational domains often lack an established reputation score, security filters frequently flag or drop them by default. I can help you pinpoint the exact root cause in less than 30–60 minutes and implement a clean, permanent solution that keeps your school's security intact.
₹20,000 INR in 7 days
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Hi, The pattern you've described — identical failure across laptops, and phones, but working fine off-network — rules out device/browser issues and points squarely at something in your LAN's filtering layer, not the router or ISP link itself. My strong first suspicion: many content filters and firewalls auto-block domains categorized as "uncategorized" or newly registered" by default policy — which is exactly the situation for a brand-new educational site that hasn't been indexed/categorized yet by your filter's threat-intelligence feed. This is one of the most common causes of "one specific new site won't load, everything else does. My diagnostic approach: • Confirm DNS resolution for the domain from inside vs. outside your network • Check firewall/content filter logs for the specific domain — looking for a category-based block, not just a manual blacklist entry • If SSL inspection is enabled, check whether the new site's certificate is failing inspection (another common cause for new domains specifically) • Review proxy config and VLAN routing if the above doesn't isolate it Deliverables, matching what you outlined: • Exact point of failure identified (device/rule/service) • Fix implemented directly • Short written documentation of the change for your records I'm comfortable working via remote access to your firewall/controller. What firewall/content filter platform are you running? That'll let me confirm my approach before we start.
₹12,000 INR in 7 days
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Hello, I read your project details carefully, and I completely understand the network-side issue you are facing with your school's Wi-Fi blocking the new educational website. Since the site works perfectly on mobile data, the root cause is definitely related to DNS misconfigurations, router firewall rules, or content filtering policies on the local network infrastructure. As a certified networking and security specialist, I am fully equipped to fix this immediately: * I hold a professional certification from the Cisco Networking Academy, specializing in Routing, Switching, and Network Administration. * I am currently Ranked #1 in Bangladesh on the TryHackMe Leaderboard (Top 5% Globally) for enterprise infrastructure and network troubleshooting. * I master network diagnostics, DNS routing, and firewall log inspections to isolate transport layer blocks. I will safely guide you or your staff to analyze the router's DNS settings, check the local content filters/IPS rules, and resolve the loading error so everyone can access the site seamlessly. I accept your budget and can resolve this within a few hours today. Let's connect in chat to get your school Wi-Fi fixed right away! Best regards, Jubed Mia Network Administration & Security Specialist
₹600 INR in 1 day
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Hello, I can help identify and permanently resolve why the educational domain is being blocked or timing out within your LAN/WLAN. With 8+ years of experience in Network and Security, I have worked on enterprise environments involving Cisco, Juniper, Fortinet, Infoblox DDI, F5 BIG-IP, and Citrix NetScaler. I have extensive experience troubleshooting DNS, DHCP, routing, firewalls, SSL inspection, proxies, VLANs, and network connectivity issues. I will systematically trace the traffic to identify the exact point of failure—whether it's the router, firewall, DNS filtering, proxy, SSL inspection, content filtering, or VLAN configuration. Once the root cause is confirmed, I'll implement or guide you through a clean, permanent fix while ensuring your existing security policies remain intact. Deliverables: - Root-cause identification with supporting findings. - Implementation or guidance for the required fix. - End-to-end validation across LAN/WLAN devices. - A concise technical document summarizing the issue, resolution, and configuration changes for future reference. I focus on delivering reliable, secure, and long-term solutions rather than temporary workarounds. Regards, Asish PK
₹1,050 INR in 7 days
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Since i’m noc technician and cyber security student will do that for you perfectly without any failure
₹1,500 INR in 1 day
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Hi, I can help you troubleshoot and unblock the required website(s) on your firewall. I have hands-on experience in network and firewall troubleshooting, including firewall policies, web filtering, DNS, NAT, routing, and access control. I can identify what is blocking the website and make the necessary configuration changes while ensuring the firewall security policies remain intact. I’m experienced with MikroTik, FortiGate, Ubiquiti, Palo Alto and other networking environments. I’m available to start immediately and can troubleshoot the issue remotely. Looking forward to helping you resolve this.
₹1,169 INR in 1 day
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Solidez en la solución definitiva, experiencia comprobada, soporte técnico inmediato, preparado para muchas otras actividades y soluciones.
₹1,050 INR in 3 days
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Hello, I can help diagnose and resolve this issue quickly. Based on your description, the problem is likely occurring at the network layer since the website works on external networks but fails consistently on your office Wi-Fi across all devices. I've worked with enterprise network environments involving firewalls, VLANs, DNS, VPNs, and wireless infrastructure, and have experience troubleshooting issues related to DNS resolution, SSL inspection, content filtering, NAT policies, routing, and access control.
₹1,050 INR in 1 day
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Hi, I’m a telecommunications/network engineer and this issue can be approached systematically by comparing the failing school network path with a working external connection. I would first verify DNS resolution and reachability from the school LAN, then isolate whether the failure occurs at DNS/content filtering, firewall policy, proxy, SSL inspection, routing, or another network layer. I can troubleshoot remotely with you, identify the root cause, guide or implement the corrective change, and provide a short summary of the issue and resolution afterward. Since the website works from external networks and the issue affects multiple devices on the school network, I would focus on the shared network infrastructure rather than individual clients. I am available to start immediately.
₹1,500 INR in 1 day
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Hello, I can diagnose and resolve why this educational website fails across all devices on the school Wi-Fi while keeping the existing security policies intact. I am a CCNP Security-certified Network & Security Engineer with 3.5+ years of enterprise experience in firewall, DNS, routing, switching and end-to-end connectivity troubleshooting. I will compare DNS resolution and traffic flow from the affected Wi-Fi and an external network, then review the firewall/content filter, proxy, SSL inspection, ACLs, VLAN policies and related logs. I can use nslookup/dig, curl, ping, traceroute, Wireshark and the available firewall or controller diagnostics. Deliverables will include: • Exact root cause • Safe corrective change • Validation across multiple devices • Short troubleshooting and adjustment guide With remote access and device details, I can normally provide the initial diagnosis within 1–2 hours. If the issue is straightforward, I can implement and validate the fix during the same session. Please share the firewall/router/controller vendor and model, along with the affected domain. Regards, Sagar
₹1,000 INR in 2 days
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Hello, I can help you diagnose and resolve this issue efficiently. Based on your description, the problem appears to be network-specific and could be related to DNS resolution, firewall policies, web/content filtering, SSL inspection, proxy settings, or routing/ACL configurations. My approach will be: Verify DNS resolution for the affected domain. Test connectivity using tools such as ping, traceroute, nslookup, and browser developer tools. Review firewall, proxy, and content filtering policies. Check for SSL inspection or certificate-related issues. Validate routing, VLAN, and access control settings. Identify the exact root cause and implement a permanent fix while preserving your existing security policies. I'll also provide a brief document outlining the issue, the changes made, and recommendations for future reference. I'm available to start immediately via remote access and will keep you updated throughout the troubleshooting process. Thank you, Sunil
₹1,050 INR in 2 days
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Hi, As an IT Assistant working in a cooperative bank, I manage firewall configurations, network routing, and security protocols on a daily basis. I saw your requirement and the issue is clearly on the network side. Since it's a brand-new website, there are very high chances this is a DNS issue. School's local DNS server likely hasn't updated its routing records for this new domain yet (which explains why it resolves fine on mobile data but throws a connection error on the office Wi-Fi). It could also be blocked by the firewall because new domains are often "uncategorized." I can connect with you right now over AnyDesk/TeamViewer, check your local DNS settings, flush the cache, and locate the exact blocking rule in your firewall logs to fix it permanently. Let me know when you are free to connect. Regards, Deepak Mahto
₹1,000 INR in 2 days
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