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Customer Service

Description: Customer Service Representative

Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems.

Customer Service Representative Job Duties:

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.

Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Prepares product or service reports by collecting and analyzing customer information.

Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

Færdigheder: Kommunikation, Kundeservice, Kundeservice, Excel, Salg

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Om arbejdsgiveren:
( 0 bedømmelser ) United States

Projekt-ID: #6014372

36 freelancers are bidding on average $10/hour for this job

Freelancelau

Dear Project Owner, Thanks for giving my company the opportunity to submit my proposal to join your project. Welcome to [url removed, login to view] & Quality Data Entry! I would like to be part of your outsource project as a res Mere

$13 USD / hour
(13 bedømmelser)
3.5
tuhindo82

Dear I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have vast experience in IT/ Data Entry/ Web Research /Admin /SEO/ Mere

$12 USD / hour
(12 bedømmelser)
5.1
harendersingh

Hello, I am very much interested to move ahead with this project. With a strong experience of 3+ years working with Customer Support ,I have managed to build a broad skill set in this kind of position. Fluent E Mere

$8 USD / hour
(7 bedømmelser)
3.9
srikumar88

Dear Sir/Maam, Kindly give an opportunity to work with you. I would like to extend my association with you in delivering your requirements. Being from a dynamic customer service and support background, i feel Mere

$8 USD / hour
(7 bedømmelser)
2.8
wale4luv544luv54

Hello, hire me for this project and I will follow all instructions and guidelines and also work hard and smart to keep the customers and provide them with neccessary and required information and assistance.

$8 USD / hour
(3 bedømmelser)
3.0
patrickdejoras

Hi good afternoon, I'm Patrick Canete. 24 years old, residing in the Philippines. In college I took up Business Administration and now I'm currently managing a food shop here in Cebu. I am confident to say that meeting Mere

$12 USD / hour
(1 bedømmelse)
1.5
ef123bf

Hi, We are located in the Philippines and we cater customer support and sales [url removed, login to view] can visit our website at [url removed, login to view] You can always contact me via our website. BLESSY FAJARDO

$8 USD / hour
(1 bedømmelse)
1.1
wtoomey88

Hi, here is a bit about me and what I can help you with: I have worked in hotels for the past 7 years where I have dealt with all customer and guest issues to turn around their current experience so they can make the Mere

$12 USD / hour
(0 bedømmelser)
0.0
stewrica

I am a very hardworking, honest and dedicated individual, who aspire to do my very best at all times. With my determination, experiences of 5 years in customer services working for companies such as National Asset Rec Mere

$11 USD / hour
(0 bedømmelser)
0.0
rubytiwari

A proposal has not yet been provided

$14 USD / hour
(0 bedømmelser)
0.0
sLopooh

I can help you 24 hours a day, 7 days a week and I am ready to solve any problem, or answer any query you may have immediately. * Data Entry * Research * Word Processing * Virtual Assistant * Personal Assistant Mere

$12 USD / hour
(0 bedømmelser)
0.0
mysticweb

Dear Hiring Manager, My Favorite Color is Sky Blue. You had mentioned that you are looking for Customer Service Expert who can Support your work . I’m interested in the position for the position of Customer Serv Mere

$8 USD / hour
(0 bedømmelser)
4.0
DomSharee

A proposal has not yet been provided

$8 USD / hour
(0 bedømmelser)
0.0
rweasly

A proposal has not yet been provided

$12 USD / hour
(0 bedømmelser)
0.0
vinetmercado

Hi, I have 7 years of customer service experience and this includes emails, chats, and phone. I can multitask and I'm great handling customers. Hope you'll give me a try.

$8 USD / hour
(0 bedømmelser)
0.0
bmjoromat

I™m confident that I can do the job well with excellent service. I been working for BPO companies here in MANILA and can do all around due to my experience. Kindly see details below for my work and task experience for Mere

$8 USD / hour
(0 bedømmelser)
0.0
gspa444

Hello, We are an American managed call center with several customer service agents available. All agents are employees in our facilities, speak proficient English and are trained in customer service, support, lead Mere

$11 USD / hour
(0 bedømmelser)
0.0
mohqassas

Skills  Ability to work independently with little supervision as well as in a fast paced team environment.  Excellent communication skills.  Ability to learn new skills quickly.  Ability to work in pressure Mere

$10 USD / hour
(0 bedømmelser)
0.0
abidrao

o Excellent interpersonal communication and presentation skills. o Ability to work effectively with people from diverse professional backgrounds. o Self motivated and highly organized. o Ability to analyses and dete Mere

$12 USD / hour
(0 bedømmelser)
0.0
gabzzbriones

i am willing to work for as long as 8 hours a day for customer service satisfaction, and resolving customers problems, i worked in one the BPO companies here in the Philippines, and im willing to use my experience to p Mere

$8 USD / hour
(0 bedømmelser)
0.0