Customer Service Agent 43 hours per week 9:00 AM to 6:00 PM ET South America

Kindly share more details about your business. have you created canned responses? Kindly share canned responses and phone scripts. Looking forward to your response. I would love to work with you in the long run. Moreover, I have 6 years of experience in customer support and admin support tasks. I have done live chat support (olark), admin support, email handling, phone support, content moderation, ticketing system (zendesk, freshdesk, happyfox), list creation, web to excel tasks, ecommerce product entries, data scrapping, real estate tasks and more admin related tasks.

Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized, very efficient and very professional. I am also very friendly and patient when it comes to dealing with customers over the phone. I have a Bachelors in Management from an USA University. Have done numerous inbound/outbound calling projects. From selling cellular phones, offering a rate reduction in a company's monthly phone bill, selling remodeling/construction services to selling a tennant computerized system. All using ZOIPER, X-lite,Softphone, vulcan 7 dialers and Bria Also have used SKYPE to make calls. SKYPE: rodrirosa

I can do the work and deliver exceptional results. I will fit in beautifully and be a great addition to the team. I possess a combination of skills and experience that make me stand out from the crowd.

Hello! I'm native Ukrainian/Russian speaking with a fluent English. I have wide experience in a tech/customer support. My duties as a customer support were to solve the client's issues connected with technical, financial and pre-sales questions via tickets, phone, email and live chat Recently i had an experience of hiring people via Freelancer and faced some unresponsible candidates who do the work indifferenty and answer my question after a few days i asked them with no enthusiasm. So i also work as a project manager or HR. I know the value of a reliable employee and I am the one. I am responsible and know how to deliver a quality result. regards, Inna

Hello, hope you are doing well, I am here with good past experience of working on similar kind a projects and I can get this done with 100% accuracy. I have good communication skill. I have handled service tasks before as well so I believe I will not find any challenges. I am hard working and efficient worker. Let's discuss to proceed further. Waiting for your prompt response. Thanks & Regards, Hiren.

Greetings! I would love to provide customer service for your organization. I understand the requirements perfectly and am willing to abide by them. I have 3 years of experience with tech giants such as AT&T, Comcast, TWC and Verizon. My last role was with Expedia as a travel advisor. My experience relates to providing customer service over the chat platform. I won't deal with calling profile. It's better to do what you are best at. Would love to hear back from you and discuss more over the chat. Regards.

Hello, My Name is Rudolph. I'm an experienced Customer Service and Technical Support Agent that worked for Asus, Amazon and Microsoft in a supervisory role providing E-mail and Live Chat Support. I've read your requirement(s) and I'm familiar with the functionality as you mention in the description, i know what you would like to accomplish with this project and I have the skills, tools and resources to complete it. I will ensure that your customer's receive excellent customer satisfaction at its highest level. I believe that if you treat a customer well and exceed their expectation(s) he/she will be a customer for life. If you would like to discuss further details, please feel free to contact me. Thank you for your consideration.

I have been in the customer service industry since the last ten years and have worked on phone, chat and email support with different companies. I have always delivered the best quality service and all of my employers and clients have been very happy working with me. I am hardworking, honest, ready to put in extra efforts, willing to go extra mile, adaptive to tough conditions, ready to give my positive feedback and always prepared to do something beneficial and helpful for the company I work with. I have worked with a Canadian floral company for five years. I started off with a customer service rep and then was promoted to supervisor, Manager customer service and the director customer service. • Taking calls to place orders, provide information about products or services before placing order and answering inquiries • Answering emails and tickets • Providing live chat service • Handling complaints, dealing with unhappy customers, resolving situation and making customers happy • Calling customers for declined credit cards, address correction, approval of substitutions, feedback, follow ups to see if they would like to place order again for future • Charging credit cards, sending Paypal invoices, forwarding receipts, using payment systems like Moneris and Stripe Supervising a team of agents, training, technical troubleshooting, sending attendance reports, performance reports, financial reports, Please get back to me so we should discuss it further. Regards

Hello, my name is Nikita. I'm 25 years old and i'm from Ukraine. I have been customer support agent for 2 years. So I have a great experience at inbound and outbound calls. I have Fluent English and my typing speed is more than 200 cpm. I also have an experience to be an outsourcing virtual assistant. I have been working in such project for 14 month. I answered calls, emails and chat. Also i have been a team leader of a customer support department in my previous job for 1,5 years. There were 11 employees in my submission. My computer skills are advanced. (Zendesk, CRM, Wordpress, MS Office package, Skype, internet, google doc.) I'm looking forward for your response. If you are interested in my application, please, feel free to contact me on skype: moveup.5 P.S. It is not a problem for me to work night shifts

Hi there, I would like to offer you my services. I have 7 years of experience in call center industry. I used to provide customer services in various call centers. If you give me a chance i would really appreciate that. I will look forward to speak to you. Thanks Arslan Ahmed

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Hello, I have previously worked at Global Business Platform as an executive, and my responsibility contributing Sales Development and Technical Enhancement structured applying Customer Relationship Management and Public Relations knowledge. This Clientele Development Program is activated proficiently in order to maintain profitable pillar of Online Customer Engagement. My implementation is scientific Telecommunication, Appointment Setting and Office Management Skills included constructing and executing diligent Information Technology. I am an expert in Internet Research, Data Encoding, Microsoft Office Application, Customer Service (Zendesk, Zenplanner, RingCentral, Five9), Email Etiquette, Telephone Etiquette, Programming (HTML, PHP, CSS, JAVA SCRIPT, MYSQL), Web Store Development (Auction Management System, M2E Pro), eCommerce Operations, Drop Shipping (eCC, NetSuite), Accounting (INTUIT, XERO, Sage, MYOB, Quicken), Online Marketing, Social Media Networking (HootSuite), Classified Advertisement (Craigslist, Postlets), Business Writing, Graphics Design (Picasa, Adobe Creative Suite CC) and Advanced English Literacy. I have delivered profitable campaign establishment within profitable statistics, which are the vital collaboration of my leadership roles at multiple Online Platforms. You may investigate my Freelancer Profile and acknowledge necessary expertise based on the deployment strategy. I believe my skills are perfect power according to your planned delegation.

Hello! I can help you with this task I have enough skills to do this job fast and reliable I have some techniques and software, which allows me to complete this task successfully I have 30 Mbit (can upgrade it to 100, if you need) synchronous FTTH Internet connection, so work will be fast. Also have a few wireless and wired backup channels What kind of support do you need. I mean a niche (nature) - sales, IT, etc... Please provide details

Hi, I have perfect English grammar with good phone and writing skills. I have job experience of 40 hours/week with an IT company for more than 4 years. There I was responsible for customer support. I have to solve computer related problems, which gave me excellent customer handling skills. I have two years of experience in chat and email handling as well of US customers. I have very reliable internet connection and having power backup as well. I have overall more than 6 years of experience in customer handling and having strong problem solving skills. I own a high speed Laptop with Win 8 installed. Regards

I'm a professional translator and a teacher and I have some years of experience in tourism, as a tour guide. I'm currently looking for an opportunity to work on line. I'm from Italy and I'm available to work at the time that you indicated. I have a perfect command of English, both spoken and written and my computer skills are very good. I have an aptitude for jobs which give me the chance to work with customers, so I would be glad to join this project. I'm also a person who works hard and pays attention to detail. I'm very flexible and eager to learn new skills. I would be greatful if you could consider my application . For further details, please do not hesitate to contact me. Best regards

Good Day, First of all, I'd like to thank you for the opportunity to put forward a bid with regards to this role. I recently made the decision to move to Buenos Aires (Argentina), however, having grown up and lived in Australia my whole life up until that point, I am an accomplished native English speaker who has often been praised for exceptional verbal and written abilities. As testament to this fact, a written submission I presented to the Australasian Association of Convenience Stores was nominated as a finalist for a scholarship competition in 2013. Furthermore, I entrust that my academic achievements and corporate experience provide some comfort in my grasp of the English language, as well as my understanding on the importance of customers and delivering exceptional service levels. I should also point out that amongst all the other candidates, I am only one of two who is a native English speaker, while my English test scores are the highest of all my peers. Currently I am flexible in terms of providing support and the time difference works perfectly for me given I am on GMT-3. In saying this, it would be appreciated if you were able to elaborate a bit more regarding your project brief (i.e. what type of business do you run; how would I be responding to phone calls; what type of customer service is typically required; does the schedule allow for a lunch break; etc). I look forward to your response. Regards, Rene

Experienced computer professional with over 20 years working with computers and internet. Good high speed connection (60mbps) and a good backup (7mbps)

Good Evening. I am Industrial Engineer, and I will provide you the best customer service. I have 4 years in sales customer service with Oil industry clients and Colombia Airforce. From 2013 to 2015. I was working with Latin America Region and Mexico implementing a Global Improvement. I was working around 10 years with USA company. I like your project because I like to work with clients, and I want to avoid two hours of high traffic per day. Please confirm details about your product, and how much time are you planing to perform this project? Regards, David Hernandez

A proposal has not yet been provided