Our android app is visited by more than 100,000 users daily. The app has a dedicated built-in helpline which allows our growing user base to interact with us. We receive few queries, feedback, suggestions from our growing user base and need someone to track and respond to these. This helps us maintain customer engagement, and increase the lifetime value of each customer.
Skills - Strong communication skills, and strong grasp on Chinese language and English grammar is a must.
Past Experience - Past experience with customer support and engagement is a plus.
Skills: English, Chinese
20 freelancere byder i gennemsnit ₹6475 på dette job
Hi, I am a native Chinese speaker with advanced English and Spanish. I don't have customer service experience, but I was working as admin for three years using English and Spanish in digital and daily communication.