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My site’s enquiry section suddenly stopped forwarding messages to my [login to view URL] mailbox even though it had been running fine for months and I have not touched the site or the mailbox settings. I need you to track down the break, correct it, and make sure every future form submission lands in my inbox without fail. What you’ll be diving into • The existing enquiry/contact form code or plugin (platform information can be confirmed once you’re in). • Hosting or cPanel / SMTP settings, SPF / DKIM records, and any mail-related logs that might reveal where messages are getting stuck. Acceptance criteria • A test submission reaches my [login to view URL] inbox (not spam) with the same formatting it used to have. • You document the exact fix applied so I can reference it later. I can supply admin credentials, hosting access, and a test email address right away. Looking for someone who has solved similar email-delivery issues before and can turn this around quickly.
Project ID: 40501000
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113 freelancers are bidding on average $29 AUD for this job

Hi there, I can already see the likely pain point: the form still works, but delivery has quietly broken somewhere between the site, SMTP, and Bigpond’s filtering rules. I’ve fixed similar enquiry-email issues before, and I’ll trace the full path from form submission to mailbox so we restore reliable delivery, not just a one-off test pass. I’ll review the contact form/plugin or code, check cPanel/hosting mail routing, verify SPF/DKIM records, inspect mail logs, and confirm the exact break. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. I’ll also document the fix clearly so you can reference it later. If you’d like, I can begin with access review and a live test submission, then update you with the root cause and next steps today. Would you like me to first test the current form path with a live submission, or inspect the mail logs and DNS records before sending anything? Thanks, Asad
$75 AUD in 2 days
8.3
8.3

Hi, I will fix enquiry mails issue in your wordpress website. I willl do it right now asap.
$22 AUD in 1 day
7.5
7.5

I've dealt with this exact scenario many times — a contact form that worked fine for months suddenly stops delivering, and the culprit is almost always a change on the mail server or DNS side rather than the form itself. My approach will be to first check your hosting mail logs to pinpoint where messages are failing (bounced, queued, or silently dropped), then verify your SPF, DKIM, and DMARC records since Bigpond/Telstra has tightened their inbound filtering recently. I'll also inspect the form's mail function — whether it's using PHP mail(), WP Mail SMTP, or a plugin — and ensure it's routing through an authenticated SMTP relay if needed. I can start right away once you share credentials, and I'll document every change made so you have a clear reference going forward.
$10 AUD in 1 day
6.9
6.9

As a seasoned full stack developer with over 10 years under my belt, I possess an in-depth understanding of a wide range of programming languages including HTML, PHP, & JavaScript which will prove essential in tracking down the root cause of your email delivery issue. My comprehensive skill set goes hand in hand with your project requirements, allowing me to effectively debug codes, manage hosting, SMTP settings and records such as SPF / DKIM for enhanced mail delivery. Over the years, I have had ample experience handling similar email delivery issues and have consistently delivered accurate results while documenting precise fixes to ensure future reference becomes easier. I understand that time is of the essence to you and I'm committed to turning this around swiftly without compromising quality. In our interaction, my aim is not only to fix the problem at hand but also deliver further value by establishing efficient workflows that would prevent similar issues from occurring in future. Partnering with me doesn't just mean getting top notch expertise but also gaining access to post-project support that ensures your digital presence remains uninterrupted.
$20 AUD in 3 days
7.2
7.2

As a seasoned web developer and digital marketing specialist with over a decade in the field, I have witnessed and resolved numerous challenges similar to yours. I understand the gravity of your current situation, and I'm confident in my ability to troubleshoot and restore your website's email functionality swiftly. My expertise spans across HTML, PHP, and WordPress development, directly relevant to your project's needs. I will meticulously examine your existing code or plugin, hosting or cPanel settings, SMTP configurations, SPF/DKIM records, and any applicable mail-related logs to catch where the messages are getting stuck and fix them promptly. What differentiates me is my commitment to full transparency. Once I ascertain the solution, I will thoroughly document everything for future reference. You can expect not only a restored email forwarding system but also clarity on what went wrong and what steps were taken to resolve it. Trust me with your project and you will experience streamlined communication on your website once again.
$100 AUD in 7 days
6.9
6.9

Hello Enquiry form broken. Visitor contact lost. Me build working form. 5+ years web dev. Fixes like this my job. Test form. Confirm working. Send quote. Giáp Văn Hưng
$29 AUD in 7 days
6.9
6.9

Ready to start now --- I will fix your enquiry form issue right now. Give me chance to show you good result. Thanks
$20 AUD in 1 day
6.6
6.6

As a seasoned Web Engineer with more than a decade of experience, I have encountered and successfully resolved numerous complex website issues, including email delivery glitches. My proficiency in HTML, PHP, Website Design, and WordPress - precisely what your project requires - bolsters my capability to swiftly tackle your situation. I take a meticulous approach during troubleshooting by analyzing existing codes, diving into hosting settings like cPanel and SMTP, and assessing mail-related logs that often shine a light on such problems. My goal isn't just to fix the current issue but also to document my approach succinctly for future reference, leaving you empowered and well-prepared. Undoubtedly, effective collaboration is key here. In addition to my technical expertise, I bring strong communication skills and a commitment to delivering quality work within timelines. If chosen for this project, I assure you a thorough investigation into the cause of your email forwarding issue and swift implementation of the necessary fixes to restore normal functioning swiftly.
$10 AUD in 1 day
6.1
6.1

Hello, I came across your Restore Website Enquiry Emails and I am very interested in working with you. I have reviewed your requirements and full understand the scope of expectations. I specialize in PHP, Website Design, WordPress, HTML, and have successfully delivered similar projects before. I am committed to delivering high-quality work with reliability, clarity and professionalism. I work transparently throughout the project progress, deadlines and expectation stay clear at every stage. I would be glad to disucss further details and am ready to start immediately. Looking forward to hearing from you. Regards. Anum
$30 AUD in 1 day
5.8
5.8

Well, your search might just be over because I'm here to turn your ideas into reality. I am dedicated full-time Full-stack Developer who has successfully completed past projects with excellent customer satisfaction. My main goal is solid communication, instant support, fast delivery and perfect code quality. let's work together to make your ideas into reality.
$20 AUD in 1 day
6.0
6.0

Hello, I can quickly diagnose and resolve your contact form email delivery issue. I have experience troubleshooting WordPress, custom PHP forms, SMTP configurations, DNS records, and hosting-related email problems where forms suddenly stop reaching inboxes despite no recent changes. I will audit the contact form, mail routing, SMTP settings, SPF/DKIM/DMARC records, server mail logs, and Bigpond delivery status to identify the root cause. After applying the fix, I will perform end-to-end testing to ensure submissions are delivered correctly to your inbox and provide clear documentation of the issue and resolution for future reference. Regards.
$20 AUD in 2 days
6.3
6.3

Hello, I have extensive experience troubleshooting WordPress and email delivery issues. I can quickly investigate the contact form, SMTP configuration, hosting mail logs, SPF/DKIM records, and Bigpond delivery settings to identify the root cause and restore reliable email delivery. I will test the form end-to-end, ensure messages reach your inbox correctly, and provide a brief report documenting the exact fix applied. Best regards, Suraj
$25 AUD in 1 day
5.7
5.7

Leveraging my over 15-year strong background in system administration and DevOps, I have successfully tackled a myriad of email-related issues similar to yours throughout my career. Digging into your existing enquiry/contact form code would be no problem for me, and I will dive deep into all relevant elements, such as hosting or cPanel/SMTP settings, SPF/DKIM records, and mail-related logs to identify and correct the break impeding your messages from reaching your inbox. Having worked extensively with Linux systems, you can trust that I'll take a meticulous approach to this task. I've come to develop a firm grasp on various distribution systems-ensuring stability, security, and performance. In terms of WordPress, I pride myself on my ability to deploy web applications smoothly and reliably; guaranteeing top-notch online experiences for users. And don't worry about tardiness. My priority is fast turnaround times without sacrificing quality; thus I assure timely resolution of the matter at hand while documenting exactly what I do so you can reference it later. Ready when you are!
$30 AUD in 1 day
5.7
5.7

Hello Dear! Good Day! Hope you are doing fine. This is Ruhul Ajom Sagor. I am an expert "Web Developer" with 10+ years of working experience in PHP, HTML5, CSS3, JavaScript, jQuery, Bootstrap, MySql and different Frameworks. I have completed my B.S.C Engineering in Computer Science and Engineering (CSE) from BUET. Hire me and you don't have to worry about your website problems again! I'll add value to your projects by creating astonishing designs and code with high impact and optimized user interaction that leads to bigger conversions. WHAT PROBLEMS CAN I HELP YOU SOLVE? • Custom Websites Using PHP and Frameworks • e-Commerce Websites (Woo-Commerce and Shopify) • Custom WordPress themes • On-Page and Off-Page SEO • WordPress themes Customization • Database Modeling/Development • WordPress migrations and upgrades • Responsive Coding (Make your website compatible with: smartphones, tablets, desktops) • Websites speed and loading time improvements • Cross-browser compatibility • PSD to HTML to WordPress conversion • HTML5/CSS3/jQuery websites based on Bootstrap I love challenges, talking to my clients, and meeting others’ standards as well as expectations. I will be discussing everything in detail, giving my full advice and delivering through best of my skills. You are cordially welcome to discuss your project. Thank You! Best Regards, Ruhul Ajom
$20 AUD in 1 day
5.6
5.6

Hi, I can fix your enquiry form email delivery issue. This is almost always caused by either the SMTP settings getting disrupted, the form plugin losing its email configuration, or your hosting blocking outgoing mail to Bigpond. I'll check your WordPress contact form plugin settings, verify the SMTP relay is configured correctly, test the PHP mail function on your server, and make sure emails are actually leaving your cPanel hosting. If needed I'll set up WP Mail SMTP with a proper authenticated sender so messages reliably reach your Bigpond inbox without hitting spam. Can usually resolve this within a few hours of getting access. Visit our profile, we have been working on Freelancer for 14 years. Let's discuss your project further. Regards, Imtiaz, SecureTechs
$20 AUD in 1 day
5.2
5.2

Hi there, I can quickly diagnose the issue with your enquiry form, check the form configuration, SMTP settings, SPF/DKIM records, and mail logs, then fix the delivery problem to ensure messages reach your Bigpond inbox reliably. I have experience resolving email delivery issues, form submission failures, and mailbox authentication problems across various hosting environments. I can start immediately and will provide documentation of the exact fix once completed. Let’s discuss the project in detail over chat. Regards, Raghu
$10 AUD in 7 days
4.8
4.8

With over eight years of experience as both a mobile app developer and a full-stack developer, I have encountered and solved numerous backend issues, including email delivery problems. Using my extensive knowledge of hosting or cPanel, SMTP settings, SPF / DKIM records and webmail debug logs, I am confident that I can track down the cause of your current issue and restore the smooth functioning of your website's enquiry section in no time. During my career, I have honed my skills particularly in PHP and WordPress - areas central to your project. My understanding of HTML and website design will allow me to thoroughly examine your site's enquiry/contact form code or plugin, leaving no stone unturned. When you choose me for the job, not only will I fix your current problem but also document the exact measures taken for future reference. I take pride in my efficiency and the reliability of my work and I'm positive that you too will come to appreciate these qualities when you entrust me with your project. Enquire no more; let's salvage those important emails together!
$35 AUD in 7 days
4.7
4.7

Hi, I read through your project for Restore Website Enquiry Emails. You need help with restore website enquiry emails. I can build and deliver this efficiently based on the job requirements. This fits well with my experience in Email Marketing, Website Design, and WordPress. I can take what you outlined and turn it into a clean final delivery, with attention to Email Marketing and Website Design and the details in your brief. I will keep the implementation clean, practical, and aligned with your requested scope. Send me the details and I can start immediately.
$10 AUD in 1 day
4.2
4.2

Hi there, I've debugged this exact issue before – form submissions suddenly stop landing in Bigpond (or Telstra) inboxes. Usually it's SPF/DKIM drifting, hosting's SMTP relay blacklisting, or the form plugin quietly failing. I can jump into your cPanel, check mail logs, test SMTP, verify DNS records, and patch the form handler or reroute via a more reliable transactional email service (SendGrid, Postmark, etc.) – whatever gets messages back in your Bigpond inbox, not spam. I'll document exactly what broke and how I fixed it. Available now. Send over creds and I'll get it sorted today. Best, Karl
$20 AUD in 7 days
4.2
4.2

Hello, I carefully reviewed "Restore Website Enquiry Emails" and fully understand the project requirements. With my experience in PHP, Website Design, WordPress, HTML, Email Handling, I can deliver exactly what you're looking for with attention to quality, performance, and detail. I’m ready to start immediately and would be happy to discuss any specific requirements or questions you may have. Looking forward to working with you. Best regards, Umer
$25 AUD in 1 day
3.7
3.7

Erskine Park, Australia
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Member since Feb 10, 2015
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