Gmail Configuration Assistance

@anirudhat

What you're describing is almost certainly two separate Google accounts rather than one inbox — when you added the new address, Gmail treated it as its own account instead of pulling mail into your original one, which is why nothing appears until you switch profiles. The fix is to decide which inbox you want as home base, then either add the new address to it via Settings > Accounts and Import ("Check mail from other accounts" with POP/IMAP, plus "Send mail as" so replies go out from the right address), or set up automatic forwarding with a filter and label so new-address mail lands cleanly in your main view. I'd also check whether a filter you created is archiving or skipping the inbox — that's the other common cause. I'll guide you step by step right in chat with exact screens to click, so you never hand over your password or 2FA — safer for you, and we can verify with a live test email. Free to start straight away.

@oyinkansola0

Hi! I understand the issue you're experiencing. It sounds like the recent Gmail account configuration changed how your inbox is being displayed, causing emails from your original account to disappear unless you switch accounts. I'll review your Gmail settings, account configuration, inbox view, and any Gmail AI integration to ensure both email addresses work correctly and your emails display as expected. I can resolve this quickly without disrupting your existing setup. Let's get your Gmail working the way it should.