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My inbox for both customer inquiries and day-to-day business correspondence has outgrown the time I can devote to it, so I’m looking for a committed virtual assistant who can step in and reply on my behalf. You’ll log in to the shared inbox each weekday, draft polite, on-brand replies that follow the templates and tone guidelines I’ll provide, and flag anything that needs my personal attention. Turnaround matters: I aim for customers to receive a first reply within two business hours and partners within the same working day. Strong written English, a knack for reading between the lines, and solid judgment on when to escalate a message are essential. Familiarity with Gmail and basic use of labels and filters will make the hand-off faster, but any modern email client experience is fine. Deliverables: • Daily cleared inbox with all new messages answered or appropriately flagged • Brief end-of-day summary noting escalated or unresolved conversations During our initial call I’ll walk you through the message templates, brand voice, and my preferred workflow. Once you’re comfortable, I expect you to handle the inbox independently while keeping me in the loop on anything urgent or unusual.
Project ID: 40600849
20 proposals
Remote project
Active 6 days ago
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20 freelancers are bidding on average ₹1,003 INR for this job

Hello Sir/Madam, Hope you are doing well. I have carefully read your project description, and I am confident that I can complete your task efficiently. I have previous experience in similar projects, and I always ensure 100% accuracy and timely delivery. I am highly interested in working on your project, and I am available to start immediately. Please take a moment to review my Portfolio & Client Feedback: https://www.freelancer.com/u/mdnurjahan2 I would be grateful if you allow me to prove my skills. Looking forward to your kind response. Thank you for your valuable time. Nurjahan Sultana
₹1,500 INR in 7 days
7.0
7.0

Hello Sir, I specialize in web research, data mining, cleaning, and admin support. I am 100% confident I can execute the project well. ✅ Why Me: ✔ 500+ projects completed on Freelancer.com ✔ 5.0-star rating and repeat international clients ✔ Fast turnaround and responsive communication For better clarification, you can also look at the 500+ excellent 5-star reviews I have earned on the Freelancer site. Looking forward to working with you. Thanks Ayan NB: Ready for a quick chat, if required. Any ongoing work will be highly appreciated.
₹1,500 INR in 5 days
6.7
6.7

With my extensive background in software engineering, I approach every task with a keen eye for efficiency and productivity. This makes me an ideal fit for your project, as I understand the importance of delivering timely responses without compromising quality. Moreover, being ranked #5794 on Freelancer 벉 indicating that I’m among the top-tier 1% freelancers, you can rest assured that you're getting someone proficient and experienced. My skills in customer service and data entry have enabled me to develop a level-headedness in handling even the trickiest of situations. Reading between the lines and making appropriate judgments are a natural part of this skillset - something that you specifically mentioned as essential. Furthermore, my fluency in written English ensures that your customers receive prompt, polite, and on-brand replies.
₹1,500 INR in 1 day
6.0
6.0

Hi, I can help you manage your inbox efficiently with prompt, professional, and on-brand responses. I'm detail-oriented, have excellent written English, and can confidently prioritize, escalate important messages, and keep your inbox organized. I'm comfortable with Gmail and email management workflows and can provide a daily summary of completed and pending conversations. I'm available to start immediately and committed to maintaining your response-time goals while ensuring a smooth customer experience. Best Regards, Maryam
₹2,000 INR in 1 day
5.5
5.5

Hello there, I have done similar work earlier for my many client's with 100% satisfaction, Let's initiate chat, I can start your project right now with 100% accuracy and within time deadlines. I am happy to provide you a sample work. Please let me know. Thank you.
₹800 INR in 7 days
5.2
5.2

Dear Sir, Thanks to providing an opportunity to bid on your project. As per your requirements I am able to clear your inbox with professional reply. I did similar work before for an Ecommerce store and successfully handle that. If you want a free test trail for few emails then I am also happy with that. So, requesting you to please reach me and discuss this in detail. Thanks Abhishet
₹1,200 INR in 3 days
5.1
5.1

Hi. I have experience filtering emails, creating labels and organizing inboxes, drafting and sending responses, and clearing inboxes while ensuring every message is handled properly and urgent matters are flagged. I’m comfortable using Gmail and other email platforms, following templates and brand guidelines, and maintaining timely communication with customers and partners. I’m organized, detail-oriented, and able to manage inbox workflows independently while keeping you updated on important issues. I can confidently help manage your shared inbox and provide professional email support. Please contact me so we can discuss this role further, thanks.
₹600 INR in 1 day
4.2
4.2

Warm greetings, I have carefully read your job description and would be glad to help manage your inbox. I have over ten years of experience working as a Virtual Assistant for U.S. and Canadian clients, including handling customer emails, business correspondence, live chat, and administrative support. I have experience using Gmail and other email platforms, following communication guidelines, responding professionally, organizing emails with labels, and identifying messages that need to be escalated. I understand the importance of timely responses and maintaining a consistent brand voice. I have successfully worked with clients on Freelancer.com as well as other freelancing platforms, supporting businesses with customer service, email management, and day-to-day virtual assistance. I am comfortable working independently and can provide a clear end-of-day summary of completed tasks and any unresolved issues. I am available to work in your preferred time zone and can start immediately. I look forward to the opportunity to discuss how I can support your business. Best regards, Mahbub
₹600 INR in 1 day
3.9
3.9

Hi, I'd be happy to help manage your inbox and ensure every email receives a timely, professional response. I have experience with virtual assistance, email handling, and maintaining organized workflows while following established templates and brand guidelines. I can: • Respond to customer and business emails with clear, professional communication • Maintain your target response times • Flag urgent or sensitive messages for your attention • Keep the inbox organized using labels and filters • Provide a concise end-of-day summary of escalations and pending conversations I'm reliable, detail-oriented, and able to work independently after the initial onboarding. I'm ready to start and committed to representing your business professionally. Looking forward to discussing your workflow and how I can support your business.
₹1,000 INR in 7 days
3.5
3.5

Sir, I can assist you as VA to respond to customer emails daily. I am reliable virtual assistant with successful rate of completed tasks. You can check my profile.
₹600 INR in 7 days
3.2
3.2

Hello, I’m an experienced virtual assistant skilled in managing inboxes, writing professional customer responses, and prioritizing urgent matters. I can provide timely, on-brand replies, maintain organized email workflows, and deliver clear daily summaries. I’m reliable, detail-oriented, and ready to support your business.
₹600 INR in 1 day
3.3
3.3

Hello, I'm a reliable Virtual Assistant with experience in email management, customer service, and administrative support. I can respond to customer and business inquiries professionally, maintain an organized inbox, and escalate important messages when needed. I have excellent written English, strong attention to detail, and I'm comfortable using Gmail and other email platforms. I'm available to start immediately and would love to support your business. Nancy.
₹1,050 INR in 1 day
2.4
2.4

I am perfectly ready for this Virtual Assistant who take care of all the emails you receive with promt response as per the templates and instructions you provide. Please review my profile for work and client reviews and chat me to start on this. I'm available to discuss further details in chat and can start right away. Thank You
₹750 INR in 1 day
1.9
1.9

Hello, An inbox often tells the story of a business. When it's well managed, everything runs smoother. I believe a Virtual Assistant shouldn't just reply to emails—they should help reduce decision fatigue for the business owner. That means following your tone, recognizing which conversations need immediate attention, keeping everything organized, and ensuring nothing important is overlooked. My background in administrative support has trained me to work methodically, communicate professionally, and stay organized under daily workloads. I'm comfortable with Gmail, Google Workspace, scheduling, document management, and maintaining clear communication throughout the day. If selected, my priority will be to make your inbox one less thing you have to think about. I can start immediately and would be happy to become a reliable long-term member of your team. Best regards, Aya
₹1,000 INR in 2 days
0.0
0.0

As an experienced virtual assistant with a focus on data entry and email handling, I am confident that I can not only manage your overflowing inbox but excel at it. The fact that time is of the essence in this project doesn't intimidate me; instead, it invigorates my commitment to promptness. My dedication to delivering responses within two business hours aligns perfectly with your goal for excellent customer service. Moreover, my skills in understanding tone guidelines and drafting on-brand replies will ensure consistent communication with both clients and partners. My proficiency extends beyond simply replying to emails. My extensive experience with Gmail as well as other modern email clients makes me well-versed in the use of labels and filters which will help me efficiently manage your shared inbox. I am excited to take over this responsibility while keeping you updated on any urgent or unusual matters that may require your attention. Let's initiate a brief trial task to showcase my capabilities soon
₹1,050 INR in 2 days
0.0
0.0

Your requirement for a virtual assistant to manage customer inquiries and business correspondence highlights the importance of timely and effective communication. I help clients streamline their inbox management, ensuring seamless interactions and prompt responses. With strong writing skills and a keen eye for detail, I can draft professional replies that align with your brand voice. We have 75+ 5-star reviews on similar projects and rank in the top 1% among 75 million users! What is your preferred start date for this role? Regards, HamzaScale.
₹750 INR in 7 days
0.0
0.0

Hello, I'd be happy to help manage your inbox and ensure every message receives a timely, professional response. I have experience working with data management, AI-assisted workflows, and administrative tasks, so I'm comfortable handling high volumes of emails while maintaining accuracy and a consistent brand voice. I can follow your templates closely, identify messages that require escalation, and keep your inbox organized using labels and filters. Here's what you can expect from me: * Replies within your required response times. * Careful attention to tone, grammar, and professionalism. * Daily inbox organization with urgent messages flagged immediately. * End-of-day summary of completed work and outstanding items. * Clear communication and dependable availability. If appropriate, I can also help streamline repetitive email tasks using Gmail filters or simple automation while keeping full human review over customer communications. I'm available to start immediately and would be glad to complete a short trial so you can evaluate my work before moving forward. I have a couple of questions: 1. Approximately how many emails do you receive per day? 2. Will replies be based entirely on templates, or will some require custom responses? I look forward to working with you. Best regards, Marwan M.
₹650 INR in 1 day
0.0
0.0

Hi, I’d love to help manage your inbox and ensure every message receives a prompt, professional, and on-brand response. I have experience providing virtual administrative and customer support, including email handling, data management, and daily communication. I'm detail-oriented, organized, and comfortable following templates while adapting responses naturally to each customer's needs. I can manage your shared inbox daily, respond to customer and business emails within your target turnaround time, apply labels and filters in Gmail, and confidently identify messages that require escalation. You'll also receive a concise end-of-day summary highlighting urgent, unresolved, or follow-up conversations. I'm a fast learner, communicate clearly in English, and can quickly adapt to your brand voice and workflow. My goal is to keep your inbox organized, maintain excellent response times, and ensure nothing important is overlooked. I’m reliable, proactive, and ready to work independently once I’m familiar with your process. Thank you for your consideration. I look forward to helping you deliver outstanding email support. Best Regards, Ina
₹600 INR in 7 days
0.0
0.0

Hi, Every unanswered email is either a missed opportunity or a delayed decision. My goal is to make sure neither happens. I specialize in keeping operations running smoothly behind the scenes, and inbox management is one of the areas where I add the most value. I can confidently manage customer inquiries, partner communications, organize conversations, maintain your brand voice, and ensure every message is responded to promptly while escalating only what truly needs your attention. Beyond email management, I bring experience in operations, project coordination, documentation, stakeholder communication, and process management. I'm comfortable working independently, adapting quickly to new workflows, and becoming someone you can rely on without needing constant follow-ups. Your expectation of a clean inbox, fast response times, and concise end-of-day updates aligns perfectly with how I like to work. My objective isn't just to answer emails - it's to create a communication system that gives you back valuable time while ensuring every customer and partner feels heard. I'd love the opportunity to discuss how I can support your business. Looking forward to hearing from you.
₹1,050 INR in 5 days
0.0
0.0

Mohali, India
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