Nabilah mutiasari

@DrSyafiq

I can build this as a 24/7 AI feedback-collection voice agent with a measurable conversation flow rather than a loose marketing bot. The important parts are caller consent/context, adaptive follow-up questions, reliable summaries, and making the output useful for your team after each call. My approach would be to map the feedback journey first, then implement the voice pipeline with STT/TTS, an LLM conversation layer, guardrails for short/clear responses, and structured storage of transcripts, sentiment, themes, action items, and unresolved issues. I would also add admin review/export options so feedback can be searched, tagged, and handed to the right team. Deliverables I would focus on: - voice-agent prompt and conversation-state design - scalable call handling with fallback/escalation rules - structured feedback summaries and transcript logs - dashboard/export format for themes and follow-up actions - test calls covering positive, negative, vague, and low-engagement customers I can start by converting your guidelines into an MVP call-flow and validation checklist, then build the agent around that.

@tangramua

Dear ,   We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time.   We are 25 years in this business and our technical specialists have strong experience in Internet Marketing, Google Adwords, Email Marketing, Creative Writing, Mailchimp, Digital Marketing, Email Campaign and other technologies relevant to your project.   Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews.   Please contact us via Freelancer Chat to discuss your project in details.    Best regards, Sales department Tangram Canada Inc.     

@extreamcode

Hi Nabilah, I can see the real goal here isn’t just a voice bot , it’s capturing honest customer insight without losing nuance. That’s exactly the kind of system I build: practical, conversational AI workflows that feel natural, stay available 24/7, and turn raw conversations into clear feedback your team can act on. I’ve built AI and API-based business tools using PHP, Python, Flask/FastAPI, and custom dashboards, so I can design the voice agent, conversation logic, summarization flow, and a simple interface for reviewing responses. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. If you’d like, I can map the best approach for voice capture, context handling, and feedback summaries this week. What kind of customer conversations should the agent guide to reveal the deepest product insights? Could you share which voice platform or telephony service you want to use, and whether the feedback should be stored in a dashboard or CRM? Looking forward to your reply so we can finalize the exact plan. Best regards, Asad