worked on similar projects
I have worked in the IT department as Technical person for more than four years,majorly in ensuring IT infrastructure/resources availability was at optimum
I have played a key role in steered toward the stabilization of the company's ERP,
Other routine responsibilities that i have been performing are
a) Data back-up,testing and restore
b)Network management
c) coordinating all the outsourced ICT services to ensure that service delivery is done according to the agreed Service Level Agreements (SLAs)
d)Extracting Data from the database and Preparing Management reports,