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Seeking freelancers proficient in Indonesian and English to provide around-the-clock chat support for one week. The goal is to have someone available at all times to assist with inquiries, ensuring continuous coverage. Chat support will be provided via WhatsApp. Support will handle technical support inquiries. Agents should have basic technical knowledge to handle simple troubleshooting. Most technical issues will involve account access problems. Expected average response time for inquiries is under 5 minutes. Familiarity with a CRM system is preferred. Support agents should follow Indonesian time. Agents should be available on-demand. We expect low inquiry volume, about 1-5 per hour.
Project ID: 38738981
22 proposals
Remote project
Active 2 yrs ago
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22 freelancers are bidding on average $31 USD/hour for this job

Dear Sir, Are you seeking seamless 24/7 chat support that bridges language barriers and technical inquiries effortlessly? I am eager to offer my skills in both Indonesian and English to ensure around-the-clock assistance via WhatsApp. As an experienced chatter, I am adept at handling inquiries swiftly while utilizing basic technical knowledge to address account access issues efficiently. With a commitment to maintaining an average response time under 5 minutes, I leverage CRM systems to enhance support quality. My understanding of operating in Indonesian time and handling on-demand availability enables continuous and effective assistance, keeping your customer satisfaction at its peak. Here are steps I will take to complete this project: - Set up the communication channel and CRM system access. - Familiarize myself with frequent technical issues and resolutions. - Begin providing support, committing to rapid response times. - Review and report inquiry patterns to optimize support response. - Implement ongoing improvements based on feedback. I am pleased to offer a free demonstration of my chat support abilities to showcase my approach and effectiveness before the project is awarded. I look forward to discussing how I can contribute to seamless chat support for your project. Regards, Smith
$37.50 USD in 3 days
6.8
6.8

With my extensive experience in data science and academic writing plus background in computer processing as demonstrated by my software development skills, I am confident that I can address your need for a reliable 24-hour chat support agent. Not only have I dealt with technical issues and provided customer support, but I have also ensured minimal response time in previous roles. My proficiency in Python, TensorFlow, Keras, NumPy, Matlab, Colab, Hadoop, Spark and SQL as well as cloud storage can enable me to handle the chat support proficiently while strategically troubleshooting any account access problems. Moreover, given that I have a PhD in Computer Engineering and hold multiple certificates from IBM and Google as a Data Science professional, this has further honed my ability to learn fast and adapt to new technical environments. My competence does not end at solving technical glitches but extends to researching and subsequently inscribing my findings- a skill that equips me for improved problem resolution on offer here. Additionally, having been the project manager for numerous projects further confers adept timing which easily ensures all inquiries are catered for within the five-minute window. I should note that my language fluency in both Indonesian and English means that your international clients will be able to reach out to chat support strategies I develop efficiently.
$38 USD in 40 days
5.1
5.1

As an adept freelancer, my proficiency in both Indonesian and English makes me the perfect candidate to handle your 24-hour chat support project. My background in data processing amplifies my ability to deliver top-notch service under time-sensitive circumstances. I take pride in maintaining rapid response times, a skill I have sharpened through past experiences involving account access troubleshooting, similar to the technical issues expected in this project. Familiarity with a CRM system is another advantageous aspect of my skillset that will facilitate easy integration into your operations without compromising efficiency. Continuity is at the heart of quality customer support, and I guarantee uninterrupted coverage for your inquiries throughout the assigned week. My capacity to manage multiple projects concurrently while adhering strictly to Indonesian time ensures optimal availability for your demands.
$25 USD in 40 days
0.3
0.3

Hello Reifandy R. With my expertise in Data Processing and Indonesian Translator, I am confident that I can deliver the best solutions and high-quality results for your needs. I guarantee you'll receive personalized attention to detail every step of the way—from gathering requirements to defining scope—to ensure your vision is perfectly aligned with the delivered product. Shall we discuss your project in more detail via chatting? Best regards.....
$25 USD in 17 days
0.0
0.0

Hi Reifandy R.. I am Dylan. I have read your description. I am Full stack developer and have a rich experience in wide field. Especially I have deep understanding and confidence in Data Processing and Indonesian Translator. My goal is to show my skill to the others, and if my clients feel satisfy with my work, I feel really pride. The money is not problem for me, my main goal is to improve my skill to top state. Please contact me. Your Sincerely
$25 USD in 39 days
0.0
0.0

✨ Hello Reifandy R. I am excited to express my strong interest in your project. With my extensive expertise in Indonesian Translator and Data Processing, I am certain that I can provide you with exceptional services and high-quality work. Having completed numerous projects similar to yours, I bring a wealth of experience and a proven track record of success. I am ready to start working on your project immediately. I would like to discuss your project in more detail to ensure I'm perfectly aligned with your vision and goals. Cheers...
$25 USD in 18 days
0.0
0.0

Hi Reifandy R.. I am Dylan. I have read your description. I am Full stack developer and have a rich experience in wide field. Especially I have deep understanding and confidence in Data Processing and Indonesian Translator. My goal is to show my skill to the others, and if my clients feel satisfy with my work, I feel really pride. The money is not problem for me, my main goal is to improve my skill to top state. Please contact me. Feel free to contact us to discuss your project
$25 USD in 21 days
0.0
0.0

Hi I'm very interested in your project since I'm very confident in Indonesian Translator and Data Processing. So far, I have completed lots of projects similar to your project so I have rich experience. I can start working right now and will provide you the best services and quality works. Shall we discuss your project in more detail now? Eric
$25 USD in 22 days
0.0
0.0

I am a bilingual speaker of Indonesian and English, eager to provide reliable and responsive chat support. Although I am new to customer service, technical support, and CRM systems, I am highly adaptable and a quick learner. I am ready to dedicate the time and effort needed to understand the technical requirements for handling basic troubleshooting inquiries, such as account access issues. My commitment to responsiveness aligns well with the under-five-minute reply goal, and I am fully available to cover support during the specified Indonesian time zone. I am confident that my strong communication skills and dedication will enable me to provide excellent service in this role. Thank you for considering my application.
$25 USD in 40 days
0.0
0.0

Hello! I am an experienced translator with a strong background in translating large volumes of text across different subjects. I am skilled in translating projects efficiently while preserving the original meaning and cultural relevance. I ensure that each translation is accurate, contextually appropriate, and delivered within the agreed timeline. I am confident that my expertise and dedication will make a positive impact on this project. I look forward to the opportunity to work with you! Thank you for considering my proposal. (Translated to Indonesian): Halo! Saya adalah penerjemah berpengalaman dengan latar belakang kuat dalam menerjemahkan volume teks yang besar dalam berbagai topik. Saya terampil dalam menerjemahkan proyek secara efisien sambil mempertahankan makna asli dan relevansi budaya. Saya memastikan bahwa setiap terjemahan akurat, sesuai dengan konteks, dan disampaikan tepat waktu sesuai kesepakatan. Saya yakin keahlian dan dedikasi saya akan memberikan dampak positif pada proyek ini. Saya berharap mendapatkan kesempatan untuk bekerja sama dengan Anda! Terima kasih telah mempertimbangkan proposal saya.
$38 USD in 40 days
0.0
0.0

hello, I'm from Indonesia. and I am interested in this job. I am available 24 hours non-stop as customer service and this will be a valuable experience for me.I have a good command of both Indonesian and English languages, which makes me an excellent pick for your 24-hour chat support need. As a native Indonesian speaker and translator, I can provide seamless communication between your clients and myself, ensuring clarity and understanding. Moreover, my technical background from my studies at the Sekolah Menengah Kejuruan gives me basic troubleshooting skills to address most account access issues. With a keen eye for detail and high creativity, I guarantee quick response time, usually within 5 minutes. I understand the importance of attending to problems immediately, especially in the field of technical support. My familiarity with CRM systems is an added advantage that will help me streamline operations and provide a smooth user experience. Choosing me for this project not only gives you an available team member following Indonesian time but also someone who is ready to tackle any task you throw my way. With the expected low inquiry volume in mind, I believe I can handle the 1-5 inquiries per hour with proficiency and efficiency. Let's get those inquiries resolved without any hassle!
$35 USD in 40 days
0.0
0.0

i see that you need someone who proficient in bahasa, my name is Jonathan or you can also call me Jonathan. i think i am the best candidate that you can get because i use bahasa everyday
$40 USD in 40 days
0.0
0.0

I have degree in Economics and International Relations from University of Calgary, Canada. Worked with big companies such as TD Bank and Shaw Communication. Done assignments on Excel and Word. I have 10 years of experience in Customer Service and 6 years of experience in Call center. I have experience in listening and evaluating calls, also coaching agents on it. While working with Shaw I moved up to leadership position where I was responsible for 50 agents Performance and Sales Target I have 4 years of experience in Freelancing with couple of companies. The most recent experience is with US based company PR Distribution working as freelancer, trained For Distributing Press Releases, Reports, Email Handling, Live Chat, on Phone Customer Service. I am very interested to join ASAP.
$25 USD in 40 days
0.0
0.0

As an Indonesian Native speaker with fluently in English as 2nd language, i hope you can find me as your best candidates that ever you have for this project, i even ready to work 8 hours a day for your project because i'm kind of man that loves to hustle! I'm waiting for your kindly respond, Thanks!
$34 USD in 52 days
0.0
0.0

With a strong foundation in data management and administrative support, I have honed my skills in accurately inputting, updating, and maintaining information across various databases and systems, ability to adapt to new software and tools quickly with strong problem-solving skills and a keen eye for detail.
$25 USD in 40 days
0.0
0.0

Hi there employer, I'm an Indonesian translator, I have been teaching English since 1997 in some colleges and companies which make me understand English better especially grammar. I think I would be suitable to the project you offer as I have a lot of time to focus for this project. Thank you Regards,
$38 USD in 40 days
0.0
0.0

Warm greeting from Indonesia. After carefully reading your qualification, i am very sure this project match with my experience. I do understand, i have no experience in this kind of project. How ever, with my experience in hospitality industries, i will give a god feed back for customer with fast solving problem with polite manner. thank you
$30 USD in 40 days
0.0
0.0

I am Indonesian and live in Indonesia. I am interested in your offer. I hope we can work together well in the future. thank you
$38 USD in 40 days
0.0
0.0

I am a student of social science and political science with a keen interest in language and culture, currently actively seeking opportunities in the influencer field, especially focusing on translation. I am a native speaker of Indonesian with formal and understandable language skills. With a strong academic background, I can help in applying for the job I am aiming for. With high goals and a commitment to professionalism in working, I am ready to give the best of my experience. As a paper writer and translator, I am ready to work together for satisfactory results. Thank you for the opportunity to apply my language and culture skills to this 24-hour chat support project. As a native speaker of Indonesian with a strong academic background, I am confident in my ability to provide fast and accurate translations for your technical support questions, maintaining smooth communication between you and English-speaking users. while my profession can also handle simple troubleshooting. In addition, my experience as a writer on war, economy, and culture in various countries has sharpened my attention to detail and ability to think quickly; important attributes when it comes to providing real-time responses with an average time of less than 5 minutes. I will be available at any time as needed, adjusting to Indonesian time, while expecting a low volume of inquiries of around 1-5 per hour. I am confident that I have the skills required for your project. Thank you for your attention.
$25 USD in 40 days
0.0
0.0

I am very interested in your project, I hope we can work together well for the success of this project.
$38 USD in 40 days
0.0
0.0

Jakarta, Indonesia
Member since Oct 29, 2024
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