
Closed
Posted
Saya memerlukan admin chat jarak jauh yang siap menjaga respons cepat dan ramah untuk dua kanal utama: WhatsApp dan Instagram. Tugas utama • Menjawab setiap pesan pelanggan dengan template yang sudah lengkap untuk semua jenis pertanyaan. • Memastikan waktu balas rata-rata di bawah 1 menit. • Memberi informasi produk/layanan secara akurat, lalu menutup percakapan dengan sapaan hangat. • Mencatat pertanyaan khusus yang tidak ter-cover template agar saya bisa memperbarui panduan. Yang saya butuhkan dari Anda • Responsif, teliti, komunikatif, dan nyaman bekerja mandiri dari rumah. • Koneksi internet stabil; ponsel atau desktop apa pun yang mendukung WhatsApp Web dan Instagram. • Kesediaan bekerja dengan jam fleksibel—saya hanya menilai kecepatan dan kualitas balasan, bukan lokasi atau jam presensi. Deliverable harian 1. Riwayat chat yang sudah ditandai “selesai” di kedua platform. 2. Ringkasan singkat kontak yang perlu follow-up atau eskalasi. Bila Anda siap menjaga standar kecepatan <1 menit dan mematuhi template yang ada, kirimkan penjelasan singkat tentang ketersediaan waktu dan perangkat yang Anda pakai.
Project ID: 40556238
8 proposals
Remote project
Active 7 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
8 freelancers are bidding on average $12 USD/hour for this job

As an experienced full stack developer specializing in front-end and back-end development, mobile app development, CMS customization, and API integration, I believe I am the perfect fit for your Admin Chat project. My proficiency in HTML, CSS3, JavaScript, React.js, Node.js, PHP, Laravel, and many other technologies gives me the versatility to adapt to new platforms quickly and effectively. Additionally, my knowledge of popular CMS platforms such as WordPress will be particularly beneficial for this task. Not only do I possess excellent technical skills, but I am also known for my strong communication skills and reliable responsiveness – two critical qualities for effective chat administration. I'm comfortable working autonomously from home while ensuring my connectivity is stable enough to support applications like WhatsApp Web and Instagram. Furthermore, my track record of delivering projects on time without compromising quality aligns with the high standard you're seeking. If chosen for this project, not only will I ensure prompt responses within your preferred time frame but also maintain comprehensive chats history marked "finished" on both platforms to facilitate easy follow-up or escalation necessities. My goal is to make your job simpler by effectively managing the client conversations and attending to their needs while providing accurate product information. Let's collaborate to provide exceptional+ service efficiency and elevate user experience!
$12 USD in 40 days
5.0
5.0

hi, there. saya memahami bahwa anda membutuhkan admin chat yang mampu menjaga respons cepat di whatsapp dan instagram dengan mengikuti template, memberikan informasi yang akurat, serta membuat ringkasan follow up setiap hari. fokus utamanya adalah menjaga waktu respons di bawah satu menit sambil memastikan setiap percakapan tetap ramah dan konsisten. hal terpenting adalah menjaga akurasi jawaban dan pencatatan karena volume chat yang tinggi dapat menyebabkan pesan terlewat atau informasi tidak konsisten. I akan bekerja dengan alur yang rapi, memprioritaskan respons cepat, melakukan pencatatan yang jelas, serta memastikan setiap kasus khusus terdokumentasi agar panduan terus berkembang. proses ini membuat layanan pelanggan lebih efisien, mudah dipelihara, dan meningkatkan kepuasan pelanggan. saya siap bekerja dengan perangkat yang mendukung whatsapp web dan instagram secara penuh. ready to start immediately.
$12 USD in 24 days
3.7
3.7

I fully understand the project of managing WhatsApp and Instagram chat remotely, ensuring quick and friendly responses within a minute. I would approach this task by promptly answering all customer queries using predefined templates, ensuring accurate product/service information, and maintaining a warm tone in conversations. Plus, I'll note down any unique questions to update the guidance. Having prior experience in remote customer service, I am well-equipped to handle this efficiently. Are you ready to maintain the <1 minute response time standard and adhere to existing templates? Let's discuss your preferred timings and the devices you use for this task.
$11 USD in 7 days
3.5
3.5

As an experienced computer scientist and AI expert, I offer a compelling value proposition for your project. Through my diverse career in academia and software engineering, I have acquired the skills necessary to deliver exceptional results for your admin chat management need. My deep understanding of AI and its practical applications make me uniquely positioned to efficiently handle massive amounts of customer queries with template-based responses, ensuring fidelity and accuracy in my interactions. My extensive experience in developing AI-powered systems including bots and agents for customer support aligns particularly well with the demands of this project. Additionally, my skillset includes Natural Language Processing (NLP) which is vital in effectively comprehending customers' needs. Leveraging on these proficiencies, I can ensure consistent communication that leads to a fruitful understanding between your business and your clients Given my commitment to adopting cutting-edge technologies, I'm comfortable working remotely and can effectively use WhatsApp Web and Instagram to stay connected with both platforms. Lastly, being a former CTO, I understand the importance of timely documentation and keeping clients informed. Therefore, you can count on me providing rigorous daily summaries of all chats along with highlighting any follow-up or escalation requirements. Trust me with this project and you won't be disappointed!
$12 USD in 40 days
2.5
2.5

Halo, saya memahami bahwa Anda memerlukan admin chat untuk WhatsApp dan Instagram. Saya melihat Anda butuh respons cepat di bawah 1 menit dengan template yang sudah tersedia dan pencatatan pertanyaan khusus. Dengan lebih dari 5 tahun pengalaman dan peringkat 5 bintang, saya yakin dapat memberikan solusi terbaik mengenai layanan admin chat, kecepatan respons, dan pelaporan harian untuk bisnis Anda. Saya jamin komunikasi profesional sampai pekerjaan Anda selesai. Mari terhubung di chat agar saya bisa memahami kebutuhan Anda dan segera memulai. Regards, Faisal
$12 USD in 40 days
1.9
1.9

I understand you need a remote chat admin to maintain rapid, friendly responses across WhatsApp and Instagram, ensuring customer inquiries are answered accurately using provided templates with an average response time under 1 minute. I previously managed customer support for an e-commerce brand, reducing average response time by 30% while maintaining high customer satisfaction scores. I will manage incoming messages using a combination of a dedicated WhatsApp Business API integration and Instagram's native messaging platform, potentially utilizing a unified inbox tool like Trengo or Gorgias for efficient tracking and response. Each message will be addressed with the appropriate pre-written template, and any unique customer questions will be meticulously logged in a shared Google Sheet or Notion database for your review and template updates. How will specific product/service information be accessed and updated in real-time to ensure accuracy for each unique inquiry? Ready to start as soon as you confirm scope.
$15 USD in 7 days
0.0
0.0

With my extensive experience as a full stack web developer, I've acquired a diverse skill set that is relevant to your project. On the one hand, my expertise in technologies like MySQL, MongoDB, and Postgres would allow me to efficiently organize and maintain the chat data, ensuring it's not only marked "completed" but also easily accessible for any follow-ups or escalations. On the other hand, my proficiency in HTML, Social Media Management, and AI tools like TensorFlow makes me eminently qualified to tackle the specific requirements of your Admin Chat project. I am also adaptable to different working environments; from freelance work to collaborating with a team remotely using Scum & Agile methodology, I strive for excellence regardless of location or time zone. And with both customer service and data processing expertise under my belt, I am comfortable handling various types of chat inquiries as well as keeping detailed records for future reference. Choosing me would mean choosing a conscientious worker who takes delight in exceeding expectations; so let's take this journey together!
$12 USD in 40 days
2.3
2.3

Hi, I'd love the opportunity to discuss your project and help you build the best solution for your needs. I'm Hanno, a professional Software Developer specializing in custom websites, web applications, mobile applications, and database development. I focus on creating modern, responsive, and scalable solutions that are built to perform and designed to deliver a great user experience. After reviewing your project, I'm confident I can provide a high-quality solution tailored to your requirements. I believe in clear communication, reliable delivery, and writing clean, maintainable code that supports your business long after the project is complete. What you can expect when working with me: • Professional and responsive communication • Clean, efficient, and scalable code • On-time delivery with regular progress updates • A strong focus on quality, performance, and user experience • Ongoing support when needed I'd be happy to discuss your project in more detail and answer any questions you may have before we get started. Thank you for considering my proposal. I look forward to working with you. Kind regards, Hanno Software Developer
$11 USD in 7 days
0.0
0.0

Tangerang, Indonesia
Member since Jul 2, 2026
$8-15 USD / hour
₹12500-37500 INR
₹600-1500 INR
₹1500-12500 INR
$15-25 USD / hour
₹1500-12500 INR
₹1500-12500 INR
₹12500-37500 INR
£250-750 GBP
₹12500-37500 INR
£250-750 GBP
₹600-1500 INR
₹12500-37500 INR
₹600-1500 INR
₹12500-37500 INR
$8-15 USD / hour
$30-250 USD
$10-30 USD
₹600-1500 INR
$30-250 USD