Last year we had a problem happen with our Microsoft CRM 2011, a mobile Outlook client we think created duplicates of thousands of contacts, probably between 5,000 – 10,000.
The built in duplicate detection in CRM 2011 doesn’t allow mass merging, we have to merge or delete the duplicates one by one.
So we would like to contract a programmer to create a simple one-time application or plugin to detect and merge these duplicates. We would have some simple criteria to determine which contact to be the master in merging or the one to keep if deleting the duplicate is the better route.
We are running a self-hosted Microsoft CRM 2011 setup.