Virtual Assistants

Lukket Opslået 5 år siden Betalt ved levering
Lukket

Technical Duties:

- New Customer Onboarding & Training

- Account set up

- Collecting relevant data for setting up various online accounts

- cPanel setup with GoDaddy

- Setting up Domains & Hosting

- WordPress configuration, setup, and testing

- Email configuration, setup and testing

- CRM configuration, setup and testing

- HTML coding where required

Coordination Duties:

- Liaise with external vendors for all services and products (providing specifications, receiving input, assisting in setting up)

- Coordinate with internal staff on all pending tasks, tracking key milestones, communicating instructions etc.

- Project Management for timely delivery of services by effectively managing staff, vendors and customers

- Project Coordination to ensure all deliverables are satisfactorily completed by effective communication with staff, vendors and customers

Customer Support Duties:

- Provide prompt Email Support to all customers during and outside office hours

- Provide prompt Phone Support (via Phone calls, WhatsApp) during office hours 9AM-7PM

- Provide prompt Technical Support (via Skype, WhatsApp) during office hours 9AM-7PM

- Provide Exceptional Customer Service to each customer by being attentive, using active listening and empathising with their needs

- Regularly update Support Documents, Articles, Newsletters, FAQ etc.

- Escalate any customer’s problems to the relevant Department Heads

- Regularly collect and relay all Customer Feedback to the CEO

We can't wait to hear from you!

Kopi Indtastning Dataindførsel Databehandling Excel Websøgning

Projekt ID: #18372876

Om projektet

8 bud Remote projekt Aktiv 5 år siden

8 freelancere byder i gennemsnit $18/timen for dette job

dataexplorer

"Hi Dear, I’m an efficient data entry worker. I’m familiar with Google docs spreadsheet and I’ve experienced about collecting data from websites and enter into Excel and Google docs spreadsheet. I would love to tell Flere

$16 USD / time
(23 bedømmelser)
4.1
Rina247

Hello! I’ve read your job description & I am very much interested in working on your project. I have a good experience of the works. I am the right candidates for this task. I am a quick, reliable and efficient work Flere

$22 USD / time
(13 bedømmelser)
3.7
RemonRamzy04

Hello, sir! (First Bidder to offer this) I hope I will be awarded from you. ************I agree for any price you will set ** You can test me over chat before you award me! give it a try over chat before you award Flere

$22 USD / time
(6 bedømmelser)
3.6
crocodile305

Hi... How are you?. I saw your description carefully and i 'm very interesting your project. And i can start to work just now and will be my best to finish asap with good quality. But to do your project perfect Flere

$15 USD / time
(1 bedømmelse)
2.1
writinginvaderz

is a website design and development Company based in Lahore. We provide a professional website for your business with cutting edge technology. We give new refreshing look to your website by getting your website designe Flere

$22 USD / time
(0 bedømmelser)
0.0
webtechnophiliac

I can help you by assisting various stakeholders (your customers, staffs, and vendors) virtually by providing on-time technical support, customer support, and team coordination. According to your job description, yo Flere

$15 USD / time
(0 bedømmelser)
0.0
NitishAgarwal75

The skills required to do this project are 1) Ability to type fast with accuracy 2) Excellent Comprehension skills 3) Ability to display emotional intelligence. 4) Being customer obsessed 5) Ability to Multi tasking 6 Flere

$16 USD / time
(0 bedømmelser)
0.0