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Hiring a Virtual Assistant to help scale a "Home Cleaning Service Business"

Greetings!

I am being hired on as a project manager to help scale a Home Cleaning and minor property maintenance company. I'm looking for someone with strong organizational skills that can help automate some of the processes that go on behind the scenes.

Duties include:

• Checking messages and sending emails to customers, answering questions

• Responding to and solving support tickets in ZenDesk

• Solving customer problems such as scheduling changes

• Internet research to aid in business decisions

• Information processing and data entry

• Document drafting

• Various tasks with a wide range of internet technologies and services

• Moderating comments on Facebook posts, hiding complaints, deleting slander

Qualities needed to be successful:

• Excellent English comprehension and writing ability

• Courteous and compassionate customer service (Written Communication Only)

• Problem solving ability

• Business Analysis Knowledge

• Spreadsheets/ Data processing

• Knowledge of Systems and Automation

• Basic Social Media Management

• Project Management Software

• CRM Software Understanding

• Building Basic Databases

Qualities not needed but would be an asset:

• Can write custom functions in google sheets

• Knowledge of computer coding languages:

• Zendesk experience

• Asana Project Management Software

Right now I can offer between 5 and 10 hours a week, ideally I am looking for someone that would like to grow with the company and become a part or full time employee down the line.

Please enter a list of your top 10 skills as well as a short description of how you can help me run my business.

Look forward to reading your creative replies!

Evner: Forretnings Analyse, Kundeservice, Dataindførsel, Excel, Virtuel Assistent

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Om arbejdsgiveren:
( 0 bedømmelser ) Canmore, Canada

Projekt ID: #16938118

Tildelt til:

craigsboss

Good day, I am a professional digital marketer and a customer support agent. Let me explain my current work. Well, I have been working for HandyHeroes Sweden 'A Cleaning Service Provider based on Stockholm'. for a Flere

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39 freelancere byder i gennemsnit $8/time for dette job

marvin22mc

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rocph

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InternationalBPO

Hi we can provide you best virtual assistant support for home cleaning company. 24X7 BPO is professional telemarketing company established since 2004. We have a team of superstar telemarketers expert in selling / Flere

$5 CAD / time
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VOTIKO

Hi we are expert in cleaning company support. we can provide you handle all oprations in home cleaning company. we can help you to handle calls / chats . send maid to clean homes and collect payments. we are working Flere

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hzamun

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techmitram

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MissCrissy

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ibiseyy

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alikhan2012

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Sandrakond

High level of responsibility and ability to solve problems , without their aggravate. Good intellect and sense of humor.

$3 CAD / time
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jamessmith83

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Bijuranjan

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angelarodriguez9

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padt27

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$6 CAD / time
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