Customer Service Representative - Pilot Project
Budget $8-15 CAD / time
Job Description
Are you looking for an exciting opportunity, with a company who is outgoing, eccentric and growing each and every day?
Be a part of our team!
By joining Falco Logistics, you have the opportunity to learn from an up and coming organization where you will gain knowledge and skills to help you get to the next level.
We are looking for an outgoing, determined, and driven Account Manager to join our expanding team! This is a great opportunity for new graduates with an interest in sales to position themselves for personal and professional growth.
Position Description Summary
Shift : Monday - Friday 08:00am - 5:00pm
Responsible for the detailed management of both customer and carrier ensuring the efficient and effective coordination of the arrival, off-loading and delivery of freight on a time sensitive basis to meet customer commitments and specifications. The Customer Service Representative must also be committed to exceeding client expectations while respecting company policies.
Principal Accountabilities
· Order Entry, Scheduling, Track and Trace and Update internal and external team members
· Call customers, when necessary, to advise shipment status and/or obtain information necessary to process shipments
· Arrange pick up and delivery of orders with shipper, consignees and carriers
· Track shipments
· Coordinate with Customs Department if required
· Audit carrier invoices
· Complex billing of accounts
· Other duties, as assigned to meet business needs
Qualifications
Knowledge and Skills
*
· 2+ years customer service experience in an office environment is preferred
· Strong computer skills
· Personable over the phone
· Ability to work in a team environment
· Fast typing skills and excellent phone skills
· Strong Computer skills - MS Office, Word, Excel, etc
· Require strong attention to detail and follow up skills a must
· Good planning and organizational skills; plans work and measures performance
· Ability and willingness to work in a team environment as well as independently
· Demonstrated ability to multi-task and meet deadlines in a fast paced environment
74 freelancere byder i gennemsnit $11/timen for dette job
I have 10 years of experience. If this can be done remotely, I can start right away. Kindly share more details about arranging delivery and picking up of orders. Looking forward to your message.
Dear Future Emlpoyer! A pleasant day to you! I have read the requirements and would love the opportunity to work for you as your Telesales Agent. I have had previous experience in scheduling meetings/appointments, ta Flere
Hello, I have seen your project requirements and understand perfectly. I am very interested in your project and I, am an expert in customer support/customer service/sales/data processing/ and would like to work with y Flere
Hello, We understood your requirement properly and if you have no issues will perform sample work for you. Your success is our business, Let's discuss. "All The Best"
Hi ,I read through the job details carefully and I am absolutely sure that I can do the project very well. I have worked on similar projects in Wipro and Infosys for 2 years, and I am confident I can meet your expec Flere
Hi there, I have read and understood your project requirements. I would be able to work with you. Please leave a message so that we can discuss more over the chat. Thanks
Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a superstar in this position. I am a proficient and cr Flere
Hello, I have read your proposal and it fits my profile. I am a naval engineer, I speak perfect English. I have extensive experience as a virtual executive assistant, expert in MS Office, Word, Excel, customer service, Flere
Hello, I am an experienced customer service representative having experience of more than 8 years in providing chat support, phone support, technical support, telemarketing services, and performing administrative task Flere
I've been in the industry for more than 5 years and my skills in providing a quality job really matters for me. I am new in freelancing, but I wanna make sure that whatever workload will be given to me, I am always rea Flere
My proven dedication to optimizing customer service and support, along with my exceptional problem-solving and team collaboration talents, will contribute immensely to the success of your team. I look forward to speaki Flere
