I need a Customer Service Representative is responsible for handling an array of front-facing duties. Some of these tasks including interacting with customers over the phone, in person, and/or via email and social media. Throughout all of these interactions Customer Service Representatives must maintain a high level of professionalism and present the organization in the best light possible. Each interaction affects the company’s bottom line in either a positive or negative way, so a great Customer Service Representative must add value to the organization.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.
18 freelancere byder i gennemsnit $20/time for dette job
I have ample experience with customer service. My past qualifications include being a front end medical staff in the USAF. Warmest regards, Brian M Behan
I would love to do this! I know exactly what a customer wants and how to make them happy! I've worked retail for 6+ years. I also type 90+wpm... that's my selling point. I will not disappoint.
I am self motivated. I have outstanding customer service skills. I have experience in customer service. I am detail oriented and a great listener. I also show empathy, very understanding.