Determines requirements by working with customers.

Answers inquiries by clarifying desired information; researching, locating, and providing information.

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.

Maintains call center database by entering information.

Keeps equipment operational by following established procedures; reporting malfunctions.

Updates job knowledge by participating in educational opportunities.

Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Evner: Kopi Indtastning, Dataindførsel, Databehandling, Excel, Microsoft Exchange

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Om arbejdsgiveren:
( 0 bedømmelser ) United States

Projekt ID: #17618425

3 freelancere byder i gennemsnit $18/time for dette job


I will help you to grow your organization. I will work as caller representative. but tou will have to tell me about your services. we can discuss further details in chat. waiting for your response. cheers!

$20 USD / time
(0 bedømmelser)

Good day, My name is Anthony Corcho from Jamaica. I am the owner of DavRay Consultants which is located in Kingston and I would like to offer you one of our call centers to work out of or a team of work from home ag Flere

$20 USD / time
(0 bedømmelser)

Hello, First let me introduce myself I am Sharmaine Bolante.I work in BPO industry for 4 years and have a good performance rate based on exceeding customer experience. I got awards for being a top cs

$15 USD / time
(0 bedømmelser)