The representatives of a call center are individuals who answer and dial out calls. ... Additionally, agents are responsible for making outbound calls to set appointments and gather survey data. Duties and Responsibilities. Answering phones from customers professionally and responding to customer inquiries and [login to view URL] client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
21 freelancere byder i gennemsnit $510 på dette job
Dear Employer, I have more than 10 years telesales experience in the UK. At the moment I am free full time. So I can fulfill your requirements. We can discuss further. Thanks a lot.
Have great knowledge in handling customer quire's and resolving customer quire's efficiently in a short duration of time,have better typing skills in Excel