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Project Overview: We are seeking a freelance Data Analyst / BI Specialist to perform a detailed customer retention analysis and create an interactive dashboard to track customer behavior, retention, and business performance. What We’ll Provide: Complete dataset covering: Customer data (new, existing, churned) ATV (Average Transaction Value) Customer traffic/visits Company-level performance Service-level performance Employee-level performance Data will be shared in structured files (Excel/CSV) or database exports. Your Responsibilities: Data Cleaning & Preparation Organize and validate all datasets. Unify multiple data sources into one structured model. Retention Analysis Define and apply retention metrics (e.g., 30/60/90 days, gender-based lookbacks). Analyze retention by: Month Center/Branch Gender Service type Employee/therapist Provide insights into customer churn and loyalty trends. Dashboard Development Build an interactive dashboard (preferably in Power BI or Tableau). Key features: Retention rates & trends ATV trends Customer traffic analysis Service & employee contribution Filters for time, center, gender, service type Ensure dashboard is user-friendly and refreshable with new data. Deliverables: Cleaned and structured dataset Retention analysis summary report (insights & recommendations) Interactive dashboard Skills Required: Strong background in data analysis & visualization Expertise with Power BI / Tableau / similar BI tools Proficiency in Excel, SQL, or Python for data cleaning Experience in customer analytics & retention modeling Project Timeline: Analysis: 1–2 weeks Dashboard delivery: 1 week after analysis approval
Project ID: 39717163
128 proposals
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Active 5 days ago
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128 freelancers are bidding on average $156 USD for this job

With a strong background spanning over 7 years in Data Analysis and Business Intelligence, I am confident that I have the required skills to tackle the task at hand. Having worked with major companies such as Metlife GOSC and DXC Technologies, my experience in shaping raw datasets into actionable insights and visually-appealing dashboards is unparalleled. I am well-versed in working with data from various sources and transforming them using my expertise in Excel, SQL, Python, PowerBI/Tableau. I understand that your project involves not just analyzing customer retention data but also cleaning and unifying diverse datasets into a structured model. With my proficiency in these areas, I guarantee structured, clean datasets that will be ready for analysis and delivery on time. My track record speaks volumes about my dedication to customer satisfaction – a trait I will bring to your project. Completing your retention analysis within 1-2 weeks and delivering an interactive dashboard within a week thereafter communicates my commitment to timely delivery without compromising quality. By entrusting your project to me, you can expect nothing short of meticulously-executed deliverables that reveal invaluable insights into your customer retention trends.
$180 USD in 3 days
8.7
8.7

Hey! I specialize in customer analytics and BI with over 9 years of experience turning raw data into clear insights and interactive dashboards. I’ll help you unify your datasets, uncover retention trends, and deliver a polished, refreshable dashboard that your team can use daily for smarter decisions. Here's how I can help: * Clean, validate, and merge Excel/CSV/database exports into one structured model * Define and track retention metrics (30/60/90 days, gender, service type, branch, employee) * Deliver detailed retention and churn analysis with actionable insights * Build an interactive Power BI or Tableau dashboard with filters by time, center, gender, and service type * Include ATV, traffic, service, and employee contribution analysis in a user-friendly, refreshable format Would you prefer the dashboard built in Power BI or Tableau, and should I also provide exportable reports for stakeholders who may not use BI tools directly?
$140 USD in 7 days
7.1
7.1

With 7+ years as a Biostatistician, Data Analyst and Researcher, I am more than ready to apply my expertise in data analysis and visualization to your customer retention project. My extensive experience in handling large datasets, cleaning and unifying them from various sources will ensure that your valuable data is organized coherently. Having implemented predictive analytics before, my ability to define and apply key retention metrics while analyzing churn and loyalty trends is a strong suit. In terms of dashboard development, I excel with the very tools you prefer i.e. Power BI & Tableau along with Excel. My aim in crafting the interactive dashboard would be to effectively present crucial data like retention rates & trends, ATV trends, customer traffic analysis, service & employee contribution; including filters for time, center, gender and service type. Lastly the delivery of my projects are always prompt without compromising on quality. Be it descriptive or predictive analytics or deep learning; statistical analysis or SARIMAX models; qualitative or quantitative analysis I have proved my acumen throughout my entire career. Trust me to bring the same professionalism and competence towards your project. Let's deliver insights that will fuel your business' growth!
$140 USD in 7 days
6.8
6.8

Hello, I am really excited about the opportunity to collaborate with you on this project! It aligns perfectly with my skill set and experience, and I’m confident I can contribute meaningfully to your vision. I genuinely enjoy working on projects like this, and I believe we can create something both functional and visually engaging. Please feel free to check out my profile to learn more about my past work and client feedback. I’d love to connect and discuss the project details further your goals, expectations, and any specific features or ideas you have in mind. The more I understand your vision, the better I can bring it to life. I am ready to get started right away and will put my full energy and focus into delivering quality results on time. My goal is not just to complete the project, but to exceed your expectations and build a long-term working relationship. Looking forward to hearing from you soon! With regards! Divya
$250 USD in 7 days
6.0
6.0

Hi there, my name is Isme A., Project Executive at 8veer Consultancy. Thank you for considering us for your Customer Retention Analysis project. We understand your requirement for a structured data analysis approach that unifies customer, service, and performance data into a comprehensive retention framework while producing actionable insights. Our methodology involves thorough data cleaning, integration of multiple sources into a structured model, and definition of retention metrics across customer segments such as gender, branch, and service type. We will deliver a detailed retention analysis supported by interactive dashboards built in Power BI or Tableau, enabling dynamic exploration of retention rates, ATV trends, service contribution, and employee performance with intuitive filtering. At 8veer Consultancy, we have extensive experience delivering customer analytics and BI dashboards that drive strategic decisions by identifying churn drivers and loyalty opportunities. With proven expertise in Power BI, Tableau, SQL, and Python, we ensure scalable models and refreshable dashboards tailored for long-term use. We are confident in providing both deep insights and a practical decision-support tool, and we are available to begin immediately. Yours sincerely, Isme A. Project Executive Project Management Office (PMO) 8veer Consultancy Ref: 8V-PMO-FRC
$214 USD in 15 days
6.1
6.1

Hi Sameer B. I reviewed your project "Data Analyst for Customer Retention Analysis" It’s a great fit for my expertise. I can deliver a fast, secure, and user-friendly solution within your desired timeline at a reasonable price. With 500+ completed projects and a 4.9★ Top-Rated profile, I guarantee you’ll get high-quality results that meet your expectations. ★ Why Clients Choose Me • Proven Track Record → 400+ reviews, 500+ projects • Web Expertise → WordPress, Shopify, wix, Laravel, React, Vue.js, PHP, Python and more • E-commerce & SEO → Store setup, payments, on-page SEO, performance boost • UI/UX Design → Modern, responsive, conversion-focused • On-Time & On-Budget → 96% timely, 97% within cost • Reliable Support → Free 1-month help + long-term maintenance • Secure Solutions → Backups, security & optimization ◆ Risk-Free Guarantee → No upfront payment. Pay only when satisfied, with full money-back assurance. If you want a professional developer who delivers on time, on budget, and stress-free, let’s connect. I’ll turn your vision into a secure, rapid, and growth-focused digital experience. Best regards, Kausar Parveen
$180 USD in 3 days
5.9
5.9

With my extensive expertise spanning over five years in data analysis and visualization, including a strong command of Power BI and SQL, I am well positioned to tackle the task of conducting detailed customer retention analysis for your business. Having executed over 50 successful projects in Excel and VBA across various industries, I have a firm grasp on the intricacies involved in cleaning and unifying multiple data sources into a structured model - skills that are essential for this project. In addition to delivering high-quality work promptly, I hold a deep understanding of customer analytics and retention modeling which will be valuable as we define and apply retention metrics such as 30/60/90-day lookbacks. Through analyzing your datasets, I will not only provide insights into customer churn and loyalty trends but also develop a compelling interactive dashboard using my proficiencies in Power BI — one that is engaging, easy to use, and capable of refreshing data as new information is acquired. Throughout my career, I've prided myself on anticipating problems before they arise and swiftly resolving them to ensure smooth project execution. Additionally, with dexterity in my troubleshooting ability, even when faced with challenges like large file sizes or slow VBA code,I remain committed to delivering solutions of the highest standard. So let's get started! Hit the "Hire Me" button now to leverage my skillset for a transformative customer retention analysis experience.
$140 USD in 1 day
5.9
5.9

I am excited about the opportunity to work on your project as a Data Analyst / BI Specialist. With my expertise in data analysis and visualization, I will ensure the successful completion of the customer retention analysis and interactive dashboard creation. I will clean and prepare the dataset, analyze retention metrics, and develop a user-friendly dashboard with key features such as retention rates, ATV trends, and customer traffic analysis. My skills in Power BI, Excel, SQL, and Python make me well-equipped for this project. I am confident in delivering high-quality results within the specified timeline. Let's collaborate to drive insights and recommendations for your business success.
$195.77 USD in 7 days
5.7
5.7

Hi there, I am a Data Scientist and am a professional responsible for extracting actionable insights and knowledge from large volumes of Data Visualization. I have over 12-plus years of experience with Power BI, PowerApps, PowerShell, Visual Studio, Power Automation, Microsoft Power BI, Microsoft 365, tableau top priority is to provide high quality work. I am willing to fully devote my time and energy to improve the service offered, with timely, accurate and professional results, Building trust and a long-term relationship with the customer is my main objective. Let's discuss this further via chat, and I'll start your project right now. Thank you. Gdev
$140 USD in 2 days
5.9
5.9

For your customer retention analysis project, my name is Adnan and I'm a seasoned Data Analyst, well-versed in all aspects of data analysis and visualization. I specialize in Power BI and Python for cleaning data, which will be essential to unify and organize the disparate data sources you'll be providing.
$140 USD in 7 days
6.4
6.4

Hi Sameer, Thank you for considering my proposal. With over 8 years of experience in Excel and real-world freelance projects, I am well-equipped to assist you with this customer retention analysis project. I have carefully reviewed the project requirements and am eager to collaborate with you on this. I would like to connect with you in chat to discuss the project in more detail and address any questions you may have. Your project aligns perfectly with my expertise, and I am confident in my ability to deliver high-quality results. Regards,
$30 USD in 1 day
5.6
5.6

Hello client, I'm Denis Redzepovic, an experienced developer with expertise in Data Analysis, Tableau, Business Intelligence, SQL, Data Visualization, Python, Excel and Power BI. I have worked extensively on diverse Python projects, ranging from backend development and automation to data processing and API integrations. My deep understanding of Python’s libraries and frameworks allows me to build efficient, scalable, and maintainable solutions. I pay close attention to code quality and performance to ensure your project runs flawlessly. With my solid experience, I’m confident I can deliver results that exceed your expectations. I focus on writing clean, maintainable, and scalable code because I know the difference between 99% and 100%. If you hire me, I’ll do my best until you’re completely satisfied with the result. Let’s discuss your project details so I can tailor the perfect Python solution for you. Thanks, Denis
$120 USD in 3 days
5.1
5.1

Hi there, I’m Dejan. I specialize in customer analytics, retention modeling, and interactive BI dashboards. I can take your structured files/DB exports, clean and unify them into a reliable data model, then deliver a retention analysis (30/60/90-day lookbacks, gender-based cohorts) sliced by month, center/branch, service type, and employee/therapist—along with insights on churn drivers, loyalty trends, and quick-win recommendations. My approach: build a reproducible prep pipeline (SQL/Python + Excel where needed), validate joins and business keys, and define consistent metrics (retention, ATV, traffic, contribution). I’ll implement a Power BI (or Tableau) dashboard with cohort views, retention curves, ATV trends, customer traffic funnels, and contribution by service/employee—plus filters for time, center, gender, and service type. The model will be refreshable so you can drop in updated data and hit refresh. Deliverables: cleaned/structured dataset, retention summary report with actionable insights, and a polished, documented dashboard. I’ll also include a data dictionary and a short handover so your team can maintain and extend it. If helpful, I can add optional CLV estimates and churn risk flags. Does this align with what you’re looking for? Happy to review a sample of the data and propose timelines next.
$140 USD in 7 days
5.2
5.2

Hi, as a proficient python data scientist , i can complete this customer data analysis task perfectly and quickly.I can start working on the project immediately.I can assure you that the best solution will be provided for you. Please contact me to discuss further.
$120 USD in 14 days
5.0
5.0

With my deep and broad experience in data analysis, I am confident in undertaking this customer retention project with a primary goal of delivering clear insights that can propel your business forward. Over my 7-year career, I have honed my skills in analyzing complex datasets and translating them into actionable narratives that drive informed decisions. In addition to my strong background in data analysis, I am also specialized in developing interactive dashboards using a plethora of modern BI tools, particularly Power BI which is perfect for this project. Furthermore, I have solid expertise in Excel, Python and SQL, exploiting their full potential to master and unify multiple data sources while cleaning and preparing the dataset. One of my strengths is incorporating user-friendliness into my projects. As we move towards the dashboard development phase, I will leverage this skill to create an intuitive and highly functional platform where you can effectively track customer behavior, retention, average transaction value trends, service contributions and more; all filterable by different dimensions like time center gender+ service type
$250 USD in 14 days
5.0
5.0

I work in python mainly. I also work with javascript/reactjs for frontend I have good knowledge of database, cloud deployment and docker containarization of apps. I worked with creating chat bots using chatgpt using rag pipeline I would like to work on this project. Lets discuss more on this project
$140 USD in 7 days
4.9
4.9

Hello. I am a data analysis with good experience in customer behavior insights, and BI dashboarding.I can deliver exactly what you’re looking for. I will clean and organize all the provided datasets to ensure reliable analysis. The analysis will cover all your requirements including month over month, branch , gender, customers etc, along with a detailed retention analysis summary report which will highlight key insights and recommendations. I will design and build an interactive dashboard (Power BI or Tableau as per your preference). The dashboard will be intuitive, user-friendly, and visually engaging, enabling you to monitor performance at a glance. The timeline you mentioned is fully suitable for me, and I will ensure high-quality work within the agreed schedule. Looking forward to working together and helping you unlock powerful customer insights. Thanks, Saira.
$140 USD in 7 days
4.7
4.7

Hi there, I'm Ahmed Hassan, a Senior Full-Stack Engineer based in California with over 15 years of hands-on experience in web and mobile application development. After reviewing your job posting, I’m confident that my background aligns closely with your project requirements and enough qualified for your project - Data Analyst for Customer Retention Analysis. I’ve successfully delivered SIMILAR projects in previous roles—both as a senior developer and project manager—ensuring secure, scalable, and user-friendly systems tailored to business goals. I’d love the opportunity to discuss how I can contribute to your project’s success. Looking forward to connecting. Best regards, Ahmed Hassan
$100 USD in 3 days
4.8
4.8

With my combined expertise in data analysis, visualization, and programming, I am positive that I can add great value to your project as a data analyst. I possess the necessary skills in Power BI, Tableau, Excel, SQL, and Python for thorough and efficient data cleaning and processing. Having worked extensively on customer analytics and retention modeling, I am highly experienced in unifying multiple data sources into one structured model – which will be key for this project. Furthermore, my knowledge of different fields like production control and engineering alongside computational intelligence shapes my methodological approach. This implies that it is not just about analyzing the dataset but also interpreting trends from multiple perspectives to extract actionable insights - something essential for your dashboard development with important key features like customer traffic analysis and ATV trends. Whether it is understanding the nuances of different service types or providing value-added contributions from employees/therapists, my skills are versatile enough to address all these needs.
$250 USD in 7 days
4.5
4.5

With over 10 years of experience in data analytics and visualization, I specialize in R, Power BI, Tableau Desktop/Server, SQL Server, and Data Prep/KNIME. I have a proven track record of developing high-quality, professional dashboards for a diverse range of clients. Let's discuss how I can help you achieve your data-driven goals with custom dashboard solutions tailored to your needs.
$45 USD in 2 days
4.5
4.5

Jeddag, Saudi Arabia
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