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Live Chat Agent for SaaS Provider (Work from Home)

We are a SaaS provider and we are looking for someone to help other agents work Live Chat. We provide project management software to construction companies. Your English and grammar and punctuation must be great. Great as in, the customer should not think, "Does this person not speak English?"

All support will be online. Voice support isn't a requirement.

Hours worked will be 9AM EST - 5/7PM EST, Monday - Friday.

We are ONLY looking for long-term commitments. If you are the type of people that likes to hop from one job to the next, continue your search as we are not interested.

Our customers are construction contractors. When you reply, tell me if you have any knowledge in the industry or not. This will not disqualify you as long as you are willing to learn.

REQUIRED

--You must be self motivated and not someone who has to be reminded multiple times to complete tasks.

--You need to be a problem solver. Someone who can help a customer find a solution or if there is a bug, help us identify it so that it can be fixed.

--You need to be reliable. If you cannot work the scheduled hours above, move on to another opportunity. If you are 'sick' often or find reasons to be late or need to miss work, move on.

--You need to have a stable internet connection so that you are not dropping chats.

OPTIONAL

--Higher pay will be provided for someone who speaks English very well as their first or second language. Someone should not hear you speak and think, "Great, another call from someone in India!"

--If hired for this reason, you will also be tasked with basic follow-up calls.

--A quite environment is a must. When calling someone, the customer should not hear your dogs and kids fighting.

--A good quality microphone would also be needed. Not the in-line mic that came with your iPhone years ago.

--Record an audio sample to be considered for this portion. It can be of you reading this or anything else.

Still with me?

If you are looking for a stable opportunity with a growing online company while being able to work from home, please consider us. But keep this in mind... the budget range is large and that does NOT mean that you should bid on the high end. Only do so if you cross off each item above.

The person must also be detail orientated. If this is you, be sure to mention if you have construction knowledge or not. If you fail to mention then then I will know you are not detail oriented and your bid will be flagged.

Pay is every two weeks on Tuesday through wire/PayPal/MG.

If you have questions, go ahead and ask and I'll add the necessary updates to the listing to clear any doubts.

Evner: Kundeservice, Teknisk Support, Tømrerarbejde, Virtuel Assistent, Kundeservice

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Om arbejdsgiveren:
( 57 bedømmelser ) Lexington, United States

Projekt ID: #23517850

47 freelancere byder i gennemsnit $8/time for dette job

bpo0995

Hi After reading your complete post I believe I am the best fit for this role and if given a chance will be delivering the best results. Please follow the link below to find my voice sample: [login to view URL] Flere

$10 USD / time
(3 bedømmelser)
6.6
jonna88

Hello there, I don't have experienced working with construction companies but I know what construction means. I am available to work from 9AM EST - 5/7PM EST, Monday - Friday and can work on weekends too if required. I Flere

$6 USD / time
(49 bedømmelser)
6.2
okechukwu1

Hello! I would like to be considered for the position of your Live Chat specialist. I have gone through your description and can see that you need someone who understands the Customer Service role, I feel I am that per Flere

$8 USD / time
(7 bedømmelser)
5.3
TechNamrata09

Hello, I understand you are looking for virtual assistance, My expertise is not limited to Data Entry Research, Summarizing, Editorial, Handling of Social Media, Handling of E-Mail, Handling of calls. I am available Flere

$6 USD / time
(23 bedømmelser)
5.0
optimuzz

I don't have any prior experience with construction but I am fast learner so I can figure everything out very quickly. I am not sure if it relates to or not, I worked for several home improvement companies. Greetings! Flere

$10 USD / time
(5 bedømmelser)
4.8
hasinashafad

Hi, I’m writing to express my interest in your customer service position. Having worked across customer service for several years I feel I would be a valuable asset to your team. I have a wealth of experience when it Flere

$6 USD / time
(5 bedømmelser)
4.2
malbakurtulla

Hello, I hope you are fine. This is to express my interest in the job posted I have to admit that I do not have experience in construction but good thing to know is that I have a great internet connection and I am neve Flere

$10 USD / time
(11 bedømmelser)
4.0
angelinepat

Hello, I have been working as a virtual assistant for the past ten years and have a total of 15 years. I am available online from 9 to 5 Eastern time. I have done customer support and chat support for antivirus softw Flere

$7 USD / time
(2 bedømmelser)
3.5
FirstChoiceWeb

Hello, I am Himanshu from First Choice Web. We have over 10 years of experience of working as a virtual assistant. Sadly we haven't worked in construction industry before, but we are really interested to learn. We ha Flere

$3 USD / time
(4 bedømmelser)
3.6
adataprocessor

Hi Project Manager Greetings, I have read your project detail. I am very much interested about your project. I have good written skill in English but I don't have good spoken skill. With this skill, I think I can conve Flere

$8 USD / time
(8 bedømmelser)
3.4
tabreznarmawala

Hi i have my own call center with 40 expert calling agents those who are experienced in appointment setting, cold calling ,lead generation, tele marketing , customer support service, data entry and data research we don Flere

$5 USD / time
(11 bedømmelser)
3.7
MancM

Hi there :wave: , 5 months as a beginner construction worker on a 7 story building and a son of a late father with 35 years of experience in constructions, just not familiar with the constructions methods used in th Flere

$7 USD / time
(1 bedømmelse)
2.8
lmegamindl

Hi there, I have been working as a freelancer for more than 5 years. I have worked with 2 US companies as a full-time employee. I can help all the live chat task. I haven't worked with any construction companies yet, b Flere

$5 USD / time
(3 bedømmelser)
2.4
smith1989

Dear Sir / Mam, In relation to the job post, I Pratik Saraogi consider myself to be an ideal candidate for the position. I have been associated with BPO / Call Center industry for almost 9 years now where I hav Flere

$11 USD / time
(1 bedømmelse)
2.1
rownokrayhan

I Have Basic Construction knowledge. Dear Sir, I am writing to express my interest in a full time customer service position with your company. I read your job posting that appeared on Indeed. I believe my skills, exper Flere

$6 USD / time
(1 bedømmelse)
0.8
katrinasalcedo20

Good day! I am a well rounded virtual assistant. A responsible and dependable Administrative Assistant for 3 years. My formal education is Bachelor of science in Information Technology. After I graduated, I first lan Flere

$6 USD / time
(3 bedømmelser)
0.4
PaulHBC

Hello Sir, I have gone through your job posting and become very much interested to work with you. I have a quiet basic knowledge in this field. I'm always ready to learn something new. I will provide my best effort to Flere

$4 USD / time
(1 bedømmelse)
0.3
tukabwanausi

I have construction knowledge. This seems quite interesting. I usually take up long term commitment jobs. This works well for me as it allows me to build a long term working relationships with my employers. I definitel Flere

$12 USD / time
(0 bedømmelser)
3.5
adaeze21

I am the CEO and founder of Angelify Limited - we are AWS consulting partner. We accelerate customers journey to the clouds via exceeding their expectations. We building On-Premises Customer Solutions with AWS Outpos Flere

$10 USD / time
(0 bedømmelser)
0.0
Sivk20

Hi, Kindly go through my profile. I am new freelancer willing to build long term connect. I am open to new learnings Since I have worked with UK based banks operating from INDIA, I have communication skills in place Flere

$2 USD / time
(0 bedømmelser)
0.0