PLEASE, bidding for this project specify your bid as a fixed wage for one _MONTH_ , no hourly/weekly etc. rates please.
We're looking for a technical and customer support specialist for local network management software, long term cooperation is expected.
- ability to be online 4 or 8 hours per day (in 13:30-21:30 (UTC) interval), Mon-Fri.
- fluent written English;
- fluent spoken English skills are appreciated;
- knowledge: experienced Windows/PC user; basic knowledge of network terms, principles.
- reply customer requests by e-mail, online ticket system and live chat.
- optionally, answer infrequent phone calls.
Average estimated daily work load:
- 3-5 written e-mails;
- 1-3 live chats daily; average time of chatting 0.5-1.5 hours/day;
48 freelancere byder i gennemsnit $313 på dette job
HI Team I have a 10 years sound knowledge about on the customer support services so, will able to provide support to customers properly. Thanks: Manish Chandra skype : manishbr1u ph: +919314517680
i can guarantied that my skills is enough for this project. i can provide a customer satisfaction as fast as i can but with care. thank you and God Bless.
7 Years of technical experience and customer support. Need to know - how would the training and software details be provided before handling customer requests.