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Customer Service Representative

Music Radio Creative - [login to view URL] - is a rapidly growing audio production company - we work with DJs, radio stations, podcasters and businesses that are looking for great sounding audio. Our company deals with clients in 150 different countries. Each day in “the office” is different and we get to interact with variety of cultures and customs. We are a fully online business and, as such, your location is not important.

You can perform work for us from anywhere in the world. However specific times of work are required. We are only looking for candidates who can work in the following times. Note that we are looking to take on two candidates and the following shifts are available.

OPTION 1:

Monday - Friday 14:00 - 19:00 UK time

OR

OPTION 2:

Monday - Friday 10:00 - 15:00 UK time

I have some degree of flexibility and will adjust this for the right candidate. We may also consider full time hours for the right candidate.

JOB DESCRIPTION

- You will be dealing with customer enquiries on a daily basis. Responding to incoming emails and processing incoming orders.

- You will also be required to provide quotes for our services. On an average day you will deal with likely 20 different voice artists, producers, musicians and 50 different customers. You need to thrive from virtual contact with people and be capable to organise your day in a fashion that covers all outlined tasks. Full training will be provided.

- You must be an excellent communicator and have almost OCD like attention to detail. Your background does not have to correspond to audio industry but of course any experience would be beneficial.

- You need to have a solid experience in service industry with references provided for previous customer service based role.

- You will be working from home and therefore need to have a comfortable and quiet home workspace, super fast internet connection with no upload/download limits (fibre optic or faster) is an absolute must - we exchange a lot of files on a daily basis).

- Knowledge of working with tools such as Slack, Trello, Wordpress will be beneficial - however not essential.

- You will be required to keep track of your own customers and follow up with them periodically. Good client management skills are essential.

Do you have amazing customer service skills and would you like to work from home? If so - we would like to hear from you today!

Please note we are looking for someone to join our team on a long term basis - please do not apply if you wouldn't have the intention of working with us for at least couple of years.

Evner: Kundeservice, Kundeservice, Customer Retention, Customer Experience

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Om arbejdsgiveren:
( 0 bedømmelser ) Ryde, United Kingdom

Projekt ID: #21331471

44 freelancere byder i gennemsnit £12/time for dette job

jkaranm

Hi Future Client, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by Flere

£10 GBP / time
(35 bedømmelser)
7.8
saminatariq25

I have read the project's details and willing to serve you as an Order Fulfillment official as well as a Customer Support representative. I do manage eBay, Shopify, WooCommerce stores. I do fulfill orders, provide cust Flere

£10 GBP / time
(3 bedømmelser)
4.9
VOTIKO

Hi We are expert in customer support and we can provide you best customer support for Music Radio creative. We can provide you best customer support on call / email and chat. We have a team of customer support agents Flere

£10 GBP / time
(3 bedømmelser)
4.8
Dhealyzha

Hello! Having read through your project, I'm excited to discover that my skill set and experience match your desired qualification. Your project reminds me of my previous project as well as my last working experience Flere

£10 GBP / time
(1 bedømmelse)
3.0
Aishoo15

Option 1 would work for me Monday - Friday 14:00 - 19:00 UK time Dear hiring Manager, I am 5 years experienced Virtual Administrative Assistant and Customer Support agent I have been working as a freelancer for 10 y Flere

£10 GBP / time
(4 bedømmelser)
2.7
rinarish

Good day to you! I am quite keen on this project that you have raised so I'm hoping (fingers tightly crossed) that I'll be given the opportunity to help/assist/work on this with your kindself. Please do not judge me Flere

£13 GBP / time
(1 bedømmelse)
2.4
Plutox16

I am a seasoned business & finance professional consultant with 7+ years’ rich experience in independently handling all aspects of accounts and finance related functions, funds management, taxation, MIS reporting, prep Flere

£10 GBP / time
(1 bedømmelse)
1.2
vw8308680vw

Dear Hiring Manager, Good day! Your job post caught my attention, and I feel that I am the perfect match for the job. I am an experienced Customer Service Representative/Virtual Assistant. I can at your timezone and a Flere

£10 GBP / time
(2 bedømmelser)
0.4
sallysiew

Hello! I am detailed-oriented (almost can called it OCD), having 7 years working experience in service field. With inbound call center customer service experience, and currently I am working as customer service agent f Flere

£11 GBP / time
(0 bedømmelser)
0.0
aashioberoi1992

I have 12 years of experience as customer service representative. I have worked for various US and UK process.

£13 GBP / time
(0 bedømmelser)
0.0
asantillana

Regards, I worked in the customer service area for 1 year and did my job in an exceptional way, I have the ability to do several things at the same time, I can solve problems but above all I can work under pressure. In Flere

£13 GBP / time
(0 bedømmelser)
0.0
yayi4all

Dear Sir, Kindly accept this application from a highly enthusiastic, motivated and knowledgeable professional who wishes to apply for the vacant position of a Customer Support Representative in your organization. I Flere

£14 GBP / time
(0 bedømmelser)
0.0
tonyswamy25

Hi, It is with significant interest related to the nature of the job that I wish to apply for the open position of Customer Service Representative. With over 7 years of experience in the customer service industry, I am Flere

£10 GBP / time
(0 bedømmelser)
0.0
edwinahelsa

Dear Izabela and Mike, I trust you are well. I'd like to express interest in the customer service representative role. I've got over 6 years of work experience in customer service from various industries. I'm very we Flere

£14 GBP / time
(0 bedømmelser)
0.0
riquittajacob

I write in response to your job posting seeking a Customer service specialist. Having many years of experience in the same field I would be a great fit for this role. I would bring a resourceful, self-directed and ener Flere

£16 GBP / time
(0 bedømmelser)
0.0
dafnaguilao

Hi, there. I’m Dafna Obadia, a Customer Support Specialist and I want to be the Customer Support Representative at Music Radio Creative. I have been working with customer support for at least 6/7 years and I love wo Flere

£10 GBP / time
(0 bedømmelser)
0.0
o0apra0o

I’m Apratim Barua, an IT consultant having over 10 years of experience in web-based solutions, handling customer relations for businesses (both start-ups and established), in addition to quality assurance, sales, and m Flere

£10 GBP / time
(0 bedømmelser)
0.0
roger30

Hello , My name is Roger and I am from South India. I have over 18 years of experience 10 years which are in customer service (tele marketing and lead generation). I have worked remotely from home my most recent experi Flere

£12 GBP / time
(0 bedømmelser)
0.0
nabeelahmad358

I am a professional CRO (customer relation officer) who will perform his duty in this field for 4 years. I am good speaker and listener of English however it is not my native language. I will make my client happy with Flere

£14 GBP / time
(0 bedømmelser)
0.0
ivasauer

I have 8 years experience in customer support. I do have an OCD so I think I will be the best fit. :)

£13 GBP / time
(0 bedømmelser)
0.0