* Excellent communication skills, both written and oral
* Ability to show empathy to the client and apply technical knowledge to understand the client’s needs
* Excellent listening skills
* Detail oriented and organized
* Commitment to the role and shows excellent attendance and punctuality record
* Must be a team player
* Highly motivated with a desire to be successful
* Effective time management and multi-tasking skills
* Experience with MS Office ( Outlook, Excel, Wor