I need excellent support service for my project. Please don’t bid until you have read carefully all my conditions and requirements.
First of all, my project will be a hosting service for an open-source application. Everyone who wants to use a popular application will receive professional and very efficient service. It means that people will not be need to learn an application in detail but will be ready to use it immediately. I will support them with hosting and service for this application.
I am currently assembling a team which will be ready to support my customers. There is not much work now but I anticipate that there will be considerable work after the start of the project.
What do I need from your side?
1. A focus on long-term cooperation. It means that you will need to be ready to learn applications in detail by yourself in a professional manner. This training for the applications will be unpaid. If you don't have an excellent understanding of the applications, you will not be asked to provide customer support.
2. Excellent communication skills. You must be patient with the customers (even the strange ones), be very polite and focus on providing outstanding service. You have to like this job in order to be able to serve the customers sincerely. Excellent English is an absolute requirement.
3. Ability to meet schedule requirements. Every team member will have time for which they are responsible. You have to be able to provide immediate customer support during this period. You have select the period that you will be available to provide service - either 1 hour or 6 hours. You have to be totally dedicated to serving customers during this period. A one minute response time is required.
4. You will be rated with stars from the customers and your employer. Your salary will be adjusted based on this rating. You will be able to earn more if you work quickly, politely, communicate well, and are a high level professional in the software application. You’ll have chance for a wonderful, full-time job for the future.
About your bid (READ IT PLEASE!)
Your bid has to be for a one month period. You have to propose your schedule (amount of hours daily, weekly).
Have a nice time. Good luck to everyone!
43 freelancers are bidding on average $352 for this job
dear sir we are having well established sector and skilled team to perform your requirement and we are behave and act smoothly with the customers. we work 9 hours daily and 54hours per week
It wasn't mentioned if this was strictly chat or included phone work. Because of a child I am unable to do phone work. If this is through chat or email I sincerely hope I am considered for this position