Lukket

Customer support : email, live help and order processing

We are an online fashion store for women.

This is a long term job. You will be working closely with the CEO with potential to be part of the story!

If we are happy with you, we are very likely to continue hiring you for the next 12 months or more

TIME:

Working Days Range: Mon to Fri

Working Hours Range: 7am - 7pm (GMT)

6 hours shift

2 Shifts available : 7am - 1pm and 1pm - 7pm

Please choose shift when bidding as " bids with no shift" will be ignored.

IMPORTANT: You must always be available online and ready for our next project or task during your "Working Days & Hours Range". This is because we will contact you any time via skype or email when we have a project or task for you which requires your immediate attention.

MONTHLY SALARY:

Our budget is $50 to $100

BONUS:

We appreciate good selling efforts and thus if we feel that you have greatly assisted in increasing our sales.

We pay a 13 months monthly circle salary system ( after working with us for 12 months you will get an extra month salary bonus)

TRAINING:

You will be provided 1-2 hours of online training which will familiarize you to the answers to questions that potential customers frequently ask. This short online training will also briefly explain the characteristics of the main products which you need to encourage potential customers to order. And finally show how, when, and where to Email, Live help and submit Orders as well as liase with warehouse team.

Every Monday there will be an appraisal meeting online via skype to discuss progress, ideas and strategies.

JOB REQUIREMENTS:

a.) You will be in charge of answering all emails within one hour.

b.) You will be in charge of chatting with customers on Live help.

c.) You will be charge of processing customers orders (process is simple and will be explained during training)

1) You must be excellent in English, friendly, polite and patient with absolutely great customer service.

2) You must have passion in encouraging customers to make an order (good marketing skills is an advantage).

3) You must have passion in communicating about women's fashion.

4) Customer support experience is not necessary but is an advantage (please clearly state the full details of your customer support experience)

5) You must attend to all enquiries in a timely manner.

######### SPECIAL NOTE ##########

This job is supposed to be relatively FLEXIBLE, FUN & EASY and we honestly think this is an AMAZING opportunity for you to earn a good, stable income while at the time enjoying yourself and working at your other projects if you like.

Please note that when making your bid, your bid is the amount you are asking us to pay you for 1 month of work. For the person awarded with this job, we will trial you for 1 week first. If your service is excellent and reaching our expectations, we will very likely continue with your service for around 1-2 years or mostly likely more.

Successful person must have a Skype headset and be familiar making incoming and outgoing calls via Skype.

We are very friendly and professional people and require that you are also.

The company ethic is that all staff are treated with love and respect, and we expect that everyone who is working with us have a great personality that is very accepting of others. This way when dealing with customers, then treat them how you would love to be treated.

You can be based anywhere.

Summary:

Responsibilities:

Work from home

• Give email , chat and phone support

• Sales

• effective cooperation with colleagues in order to achieve the team goals,

• meeting the project requirements.

Requirements:

• very good command of English,

• client focus attitude,

• experience in customer service will be an advantage,

• very good computer skills (MS Excel),

• Answer in coming calls on SKYPE from customers.

Færdigheder: BPO, Kundeservice, Ordre Håndtering, Telefon Support, Virtuel Assistent

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Om arbejdsgiveren:
( 8 bedømmelser ) callington, United Kingdom

Projekt-ID: #946054

105 freelancere byder i gennemsnit $150 for dette job

azkbpo

Hello! Experienced professional what you are looking for, please check PM for details...Thanks

$100 USD in 30 dage
(4 bedømmelser)
3.7
veriweb

Hi, I am interested. Please see pmb. REgards, Jay

$100 USD in 15 dage
(1 bedømmelse)
2.5
workaholic26

bid shift - 1pm-7pm Ready to start the [url removed, login to view] check PMB for further [url removed, login to view]

$100 USD in 20 dage
(1 bedømmelse)
2.2
lux17682

Hi, I have been working for a UK based company for the last 7 years and have been handling inbound and outbound calls, email support, live chat support and order processing. Im interested to work for your project. P Mere

$100 USD in 30 dage
(2 bedømmelser)
2.0
chatagents

hi sir, we are a professional customer service company based in China. We have about 50 customer service agents, so that we can offer you 24*7 services. No matter when you need us, we can start jobs you assign to us an Mere

$100 USD in 30 dage
(3 bedømmelser)
2.0
Joshpof

Hi, I have five years of customer service and sales experience, kindly consider me for this job. I would like to work the 1pm to 7pm shift. Please contact me if you have any questions. Thanks and regards Mere

$250 USD in 5 dage
(0 bedømmelser)
0.0
newlife2004

Please Check PM.

$30 USD in 30 dage
(0 bedømmelser)
0.0
dhanvibora

I am bidding the project for 150$ and it will be completed in 14 days time.

$150 USD in 14 dage
(0 bedømmelser)
0.0
katherine2286

Very much willing to be a part of the team.

$150 USD in 30 dage
(0 bedømmelser)
0.0
sallymei

I would like to be a part of this project. I have worked for a order entry account when I was still working for a call center. It is also womens clothing...interested here is my skype id sallyn30

$30 USD in 5 dage
(0 bedømmelser)
0.0
waperl27

hire me. I'm willing to work

$30 USD in 3 dage
(0 bedømmelser)
0.0
unisoll

Please check PMB. Thanks.

$100 USD på 1 dag
(0 bedømmelser)
0.0
Raj123Jesus

Hi Interested to work , I have the experience working with remote support campaigns .

$100 USD in 15 dage
(0 bedømmelser)
0.0
safashar1

kmkmkmkm rerewrer erererwer erwerwerer

$200 USD in 5 dage
(0 bedømmelser)
0.0
shopnobaaz

i m a student and really interested to work with u & i would like to work in 2nd shift.

$80 USD in 22 dage
(0 bedømmelser)
0.0
Luchelle

I am very motivated, and customer friendly. I believe in customer service and treating them with the up most respect.

$100 USD in 30 dage
(0 bedømmelser)
0.0
waterplume

I'm available to work for the 7am-1pm shift. Pls. check your PM.

$100 USD in 30 dage
(0 bedømmelser)
0.0
dreamers87

I would like to bid for 1pm - 7pm shift. I believe I am best suit for this project! Please check your PM

$100 USD på 1 dag
(0 bedømmelser)
0.0
rcollado

Hi, My name is Richard, I'm just new with freelancing yet I have a lot of BPO experience working with Americans, Canadians, Indian and With British clients.

$250 USD in 22 dage
(0 bedømmelser)
0.0
yasmin01

Hi! Im Yasmin and I have been working as a customer service rep in a call center environment for almost 10 years and as freelancer (home based) for a year now. I know how important customer experience is and I can as Mere

$250 USD in 30 dage
(0 bedømmelser)
0.0