Lukket

Order processing, voice, tickets and live chat answers for website customers

We have small web-project and we are looking for person who will process phone calls (using Skype), tickets and live chat messages made by customers.

Currently, we have no more than 20 tickets per day, we expect 5-10 phone calls per day and 30 open sessions in live chat per day. Order processing is required as well, using our control panel. It means that suspicious orders should be cancelled, chargebacks should be processed manually. The person should be ready to make a call to a customer to verify order details.

Usually, the customers are asking about payment methods, quality of services, free/trial access, how to use a service, best settings for a service, connections problems, system requirements, mobile phone versions and etc. Historically, we have answers on all of that questions, we have also canned (template) answers ready to use.

The person should learn our project to know what answer should be given to customer.

Working hours: approx. 8AM - 4PM GMT

Full length contract can be provided if person qualification is checked positive.

Speaking and writing English are required on advanced level.

Færdigheder: Kundeservice, Ordre Håndtering, Telefon Support

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Om arbejdsgiveren:
( 7 bedømmelser ) Antwerp, Belgium

Projekt-ID: #4099852

39 freelancers are bidding on average $5/hour for this job

tuhindo82

Dear I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have vast experience in IT/ Data Entry/ Web Research/Admin/SEO/ Co Mere

$2 USD / time
(1 bedømmelse)
4.2
gr8support

Need more details.

$6 USD / time
(2 bedømmelser)
3.5
clockworksol

Hi, we are interested with the job you have [url removed, login to view] refer to your PMB for further discussion about my bid.I am looking forward to work on/at your project. Thank you

$6 USD / time
(4 bedømmelser)
1.9
SahyadriIndia

Hello, I take pleasure in introducing myself as a freelancer from INDIA having 10 years experience in Live support, Data Entry, Data Processing, Web Research, etc. I am flexible with timings, good at English and Mere

$6 USD / time
(1 bedømmelse)
0.0
asish1

Hello sir i really can do this sir please check your pmb for my voice clips and your pmb for my typing speed [url removed, login to view] i really wish getting some reply from you sir. Thanking you Mere

$3 USD / time
(0 bedømmelser)
0.0
dinesh4566

Since i match for your profile need, i'am applying for the job.

$3 USD / time
(0 bedømmelser)
0.0
epunzalan

I have worked in the Telecoms company previously as Back Office Support. My task includes, Email Support. Order Processing and Answers to Customer's Inquiry.

$3.5 USD / time
(0 bedømmelser)
0.0
palbtel

Hi I am available full time let me know further details

$2 USD / time
(0 bedømmelser)
0.0
bpo0995

Please check your PMB for details

$5.5 USD / time
(0 bedømmelser)
0.0
Patrick101989

Respected Sir, In regards to your job post I would like to present myself as an ideal candidate who can start immediately and can provide maximum results as compared to any other bidders for this project. Kindly Mere

$3.25 USD / time
(0 bedømmelser)
0.0
amalraj247

I offer services to reputed companies from the USA . We have all the resources & we provide world class customer service & experience.

$6 USD / time
(0 bedømmelser)
0.0
ElSakr

I can do this message me

$6 USD / time
(0 bedømmelser)
0.0
michaeljohnprado

Services: o Professional Virtual Assistance: administrative, technical, or creative (social) assistance and graphics design. o Internet and Social Media Marketing: Facebook, Twitter and YouTube Marketing o Lead Gen Mere

$6 USD / time
(0 bedømmelser)
0.0
dreamchandra

Greetings! Ready to start from the right away. Refer pm for more details. Thank you!!!

$6 USD / time
(0 bedømmelser)
0.0
dijens

Hi, I have read and understood the qualities and skills you need in an agent. I am an experienced agent in an onsite call center (over 4 years). I Have worked as a resolutions specialist for an Australian telecom c Mere

$5 USD / time
(0 bedømmelser)
0.0
wenceslf

I have been a customer support representative for one of the largest banks in the world. Prior to that, I was working as a sales representative for a small start up company doing telemarketing for two years. Because of Mere

$6 USD / time
(0 bedømmelser)
0.0
khanmumtaz

I am pleased to offer our contact center's services for Inbound support. Please see your PMB for more information.

$6 USD / time
(0 bedømmelser)
0.0
SmartTNT

Hi, I can provide very good customer service, as I have a long experiance in it. Also I am available to work for you 40 hours per week in trial period and willing to learn everything about your project that I can answe Mere

$2.5 USD / time
(0 bedømmelser)
0.0
novactele

i am interested and qualified

$6 USD / time
(0 bedømmelser)
0.0
ash17

Hi, I would be honest with you I do have two years of experience in an international call center I am now flying with an airline as a crew I do have lot of free time so would like to earn some extra money by doing th Mere

$5 USD / time
(0 bedømmelser)
0.0