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Virtual Assistant - Spanish and English -- 2

Blue Clean is a cleaning company based in Sydney - Australia since 2013, specialised in Residential, Commercial and Accommodation Cleaning for short term rentals.

As the business continues to expand, we are currently looking for 2 Bilingual Virtual Assistants (English and Spanish)

A Virtual Assistant is required to provide sales, customer service and team support with taking and scheduling customers’ bookings and assigning jobs to cleaning contractors. You will build strong relationships with our customers and teams and will enjoy being part of a team and learn from the process. You will speak Spanish and English as most of our contractors speak Spanish and all our customers speak English. You will be the main point of contact to liase between the two to get the job done.

Duties but not limited

- Close sales over the phone, emails, text messages and Live Chat

- Manage daily and weekly scheduler to assign jobs to contractors

- provide ongoing support and assistance to teams on field

- Be the main point of contact between customers and contractors

- Provide complaint resolution while looking after the company goods and values

- Manage Apps and Respond to customers in a timely order through Apps or emails

- Other related tasks assigned by the Operations Officer.

Skills required

6 moths experience in call centre will be highly regarded

High attention to detail, organisational and prioritisation skills are essential.

Have manage Apps similar to Properly, Slack and Launch27 is desirable

Be solution oriented and resolutive is a must

Have excellent communication skills, written and spoken in English and Spanish

Must have computer and internet connection

Hourly rate $6 - $8 AUD depending on experience and skills.

Evner: Kundeservice, Database Administration, Customer Experience

Om klienten:
( 0 bedømmelser ) Sydney, Australia

Projekt ID: #34002826

6 freelancere byder i gennemsnit $7/timen for dette job

nuellalabrador0

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$7 AUD / time
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0.0
alejandro20000

I have 10 years of experience in Customer Service assisting U.S. Canadians, Uk, and latin american Customers. I was trained at a large Call Center. Also 3 years in data entry reseach. with a pharmaceutical company loca Flere

$6 AUD / time
(0 bedømmelser)
0.0
minguillonm

I am a responsible person, I learn quickly and I can respond effectively and efficiently in different contexts. I am a graduate librarian and I work part time at a national university, so I have experience in customer Flere

$7 AUD / time
(0 bedømmelser)
0.0
ismail80196

I am 100% confident to start work with you as I have extensive experience and can spend more than 40 hrs per week as required. Click on the "CHAT" button so we will discuss it in detail. I'm always online and availab Flere

$6 AUD / time
(0 bedømmelser)
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Claragariotti18

Responsible, dynamic, punctual and organized. I can work several hours a day. I am very organized in all aspects of work

$6 AUD / time
(0 bedømmelser)
0.0
anech23

Hello, this is Aneth. I am an industrial engineer from Colombia. I have 10 months of experience as a call center agent. I provided customer service through a chat support, and the principal goal was to retain customers Flere

$8 AUD / time
(0 bedømmelser)
0.0