
Closed
Posted
I have a list of local customers whose name and contact details must be cross-checked before we move ahead with the next stage of our service. The assignment is straightforward: place the calls, confirm the client’s full name and preferred phone or email, and enter the verified data directly into our secure online database. All numbers provided are Singapore-based, so residing in Singapore is essential for time-zone alignment and local call familiarity. I will supply: • a calling script that covers the short verification dialogue • login credentials for the web database (simple form fields) • the call list, already cleaned and ready to dial Accuracy and respectful phone etiquette are critical—every field in the database must match what the client states on the call. Completed when every entry on the list shows a timestamped verification status inside the system.
Project ID: 40406042
26 proposals
Remote project
Active 6 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
26 freelancers are bidding on average $26 SGD/hour for this job

As the founder and lead developer of CnELIndia, I am confident that our extensive experience will give us an edge in successfully completing your project. Not only do we possess key skills such as Data Entry and PHP, but we also have a deep understanding of databases, especially MySQL, which will be essential in entering your verified data accurately. Our focus on delivering high-quality projects on time has been honed over 18 years, working with diverse clients and handling myriad datasets. We understand the value that precision and attention to detail bring to any project - particularly one where accurate client information is paramount. In addition to our technical expertise, we also emphasize customer satisfaction and are highly respectful of client needs. This aligns perfectly with your requirements for respectful phone etiquette while speaking with your customers. Overall, my team at CnELIndia has the technical acumen, dedication, and track record of success that make us an ideal choice for handling your Singapore teleoperator task. I look forward to elaborating further about our skills and how they can benefit your project in detail.
$25 SGD in 40 days
9.0
9.0

Dear , We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time. We are 25 years in this business and our technical specialists have strong experience in PHP, JavaScript, Data Entry, Phone Support, MySQL, Customer Service, Time Management, Database Management and other technologies relevant to your project. Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews. Please contact us via Freelancer Chat to discuss your project in details. Best regards, Sales department Tangram Canada Inc.
$30 SGD in 5 days
8.9
8.9

can you please discuss on chat ?
$20 SGD in 40 days
7.8
7.8

As a seasoned project manager and leader, I am no stranger to tasks that require accuracy, respectfulness, and adherence to strict guidelines. With your Singapore Teleoperator project - validating client details for your services, these skills are paramount. Being based in Singapore myself, I am well-acquainted with the local time zones, and your preference for a Singaporean familiar with local calls will not be an issue. As a bonus, this proximity could facilitate any necessary physical verifications. Possessing excellent time management skills round up my profile. Timely completion of tasks without compromising quality is always my prime objective. Rest assured that with me at the helm, every piece of verified client data will be accurately captured in your secure online database as per their stated information. Choose me for not only seamless teleoperations but also enhanced efficiency through AI integration and impeccable time management!
$25 SGD in 40 days
6.8
6.8

I noticed your database form mentions "timestamped verification status" - quick question: are you auto-generating those timestamps on submission, or does the teleoperator need to manually log call completion times? I ask because I've seen similar verification workflows break when operators forget to hit "submit" after hanging up, leaving gaps in your audit trail. Second thing - you mentioned "preferred phone or email." If a client gives you a different number than what's in your original list, how do you want discrepancies flagged? Should the operator update the record immediately or mark it for your review first? Here's how I'd structure this to avoid the usual data-entry disasters: - PHP + MYSQL: Build a simple validation layer that prevents duplicate submissions and flags incomplete records before they hit your production database - JAVASCRIPT: Add real-time field validation so operators can't move to the next call until all required fields pass your format rules (Singapore phone regex, email syntax check) - DATABASE MANAGEMENT: Set up indexed columns on phone numbers and timestamps so you can pull daily completion reports without slowing down the live entry system - TIME MANAGEMENT: Create a dashboard showing calls-per-hour benchmarks so you know if someone's rushing through verifications or stalling I've built 4 similar verification systems for compliance-heavy industries where one bad data point costs thousands in rework. The difference between a smooth operation and a mess is usually just proper field constraints and a clear escalation path for edge cases. Let's jump on a 10-minute call to walk through your current database schema - I want to see if your form fields actually match what clients will say on the phone, or if we need to adjust the script first.
$23 SGD in 30 days
7.2
7.2

I can handle your client verification calls efficiently during local Singapore hours. I’ve worked before on similar projects where I called local customers to confirm contact details and updated secure web databases, so I know how important accuracy and polite communication are. I will follow your script carefully, verify every detail exactly as the client says, and enter the info immediately into your system with timestamps. Since the list is clean and ready, the process should run smoothly. Do you need notes on calls where customers are unreachable, or just a status update? Also, is there a preferred cadence for retrying missed calls? I’m ready to start as soon as you share the call list and login info. This can be wrapped up quickly with clean, reliable results.
$25 SGD in 7 days
6.1
6.1

Hello, I’d love to support your customer service operations and ensure every customer receives a fast, friendly, and helpful response. I’m experienced in handling customer inquiries from start to resolution—whether it’s order status, product questions, or refund/replacement requests. I follow guidelines carefully, maintain a consistent tone, and know when to escalate issues appropriately. What I can deliver: • Prompt responses within your SLA • Clear, polite, and brand-consistent communication • Accurate use of templates, policies, and escalation rules • Organized ticket handling in Zendesk or similar platforms • Weekly summaries with escalations and insights I’m comfortable managing multiple conversations at once while staying detail-oriented and organized. My goal is always to create a smooth, positive experience for your customers. I’m reliable, quick to learn your system, and ready to start immediately. Thank you, Shahadat Hossain
$20 SGD in 40 days
6.2
6.2

With over 15 years of experience in telemarketing, I specialize in cold calling, telesales, appointment setting, and lead generation across the US, UK, Australia, and other global markets. For the past six years, I have supported a US-based Doctor’s Loan Program, successfully setting appointments for a loan officer. I am also currently working with an Australian fencing company, where I handle sales, customer enquiries, follow-ups, and coordinate onsite visits. My availability aligns well with your required hours, as we are in the same time zone. You can view my voice samples and client feedback here: https://www.freelancer.com/u/Dahl888
$30 SGD in 20 days
5.6
5.6

Hello there, I’ve built a focused, hands-on approach for local Singapore verification tasks. I’m an independent developer with strong experience in database management, data entry, PHP/MySQL, and customer-facing phone support. I design workflows that keep verification tight, accurate, and timestamped, so every field matches the client’s words on the call and feeds clean data into your secure system. In similar projects I’ve implemented end-to-end verification routines using a simple, script-driven dialogue, ensured live call notes flow into MySQL, and delivered clean, auditable records with exact timestamps. I guarantee careful, respectful phone etiquette and strict data accuracy, with the flexibility to adjust scripts or fields as you refine the database schema. I can handle the work efficiently based on my expertise and past experiences. I’ll deliver precise, timestamped verifications for every entry, with clean integration into your online database. Please feel free to contact me so we can discuss more details. I am looking forward to the chance of working together. Best regards, Billy Bryan
$25 SGD in 37 days
5.2
5.2

Hello, I am Vishal Maharaj, a seasoned professional with 20 years of expertise in PHP, JavaScript, and MySQL. I have thoroughly reviewed your project requirement and am confident in my ability to deliver exceptional results. To successfully complete this project, I will meticulously follow the provided calling script to verify client details and accurately input the information into the secure online database. Residing in Singapore, I am well-versed in local call practices and can ensure timely communication with clients. I understand the importance of accuracy and professionalism in client interactions, and I am committed to delivering high-quality outcomes for your project. Please initiate a chat to discuss further details. Cheers, Vishal Maharaj
$25 SGD in 40 days
5.8
5.8

You're right to insist on timestamped verification—most projects fail because names get reformatted or shorthand gets entered instead of what the client actually says. I'll make sure that doesn't happen. I'll call from a Singapore mobile during local hours, follow your script verbatim, read back full name and preferred contact to confirm spelling/format, then enter each field exactly as spoken into your web form (Chrome). I'll add a one-line note for any unclear answers and mark retries. I can work at SGD 25 per hour and will use your supplied credentials and call list only. Quick question: how many retry attempts do you want for numbers that don't pick up?
$25 SGD in 7 days
4.8
4.8

✨✨✨ ✨✨✨ ✨✨✨ ✨✨✨✨✨✨ ✨✨✨ ✨✨✨ ✨✨✨✨✨ Hi, there Portfolio : https://www.freelancer.com/u/seandinwiddie I can handle the full verification workflow, ensuring each customer record is accurately confirmed via your provided script. I will cross-check name and contact details during each call and update your secure database in real time with strict attention to accuracy. I can coordinate Singapore-based calling support to ensure proper time-zone alignment and local communication standards. Every entry will be timestamped and verified inside your system to maintain full traceability and consistency. I focus on precise data handling, respectful client communication, and zero-error entry into structured systems. Let’s connect so I can review the list and begin immediately. Best Regards, Sean D.
$25 SGD in 40 days
4.8
4.8

It sounds like the key part of this task is keeping the verification process consistent and accurately logging the confirmed details while speaking with each customer. I’m comfortable following structured call scripts and entering verified data directly into secure systems with high attention to detail. Tasks like confirming names, preferred contact methods, and ensuring every field matches exactly what the client states on the call are straightforward for me. Clear communication and respectful phone etiquette are priorities for this kind of work, especially when the goal is clean, timestamped verification records in the database. I can start immediately and keep the database updated in real time as calls are completed. Happy to review the call list and script to get started.
$20 SGD in 4 days
4.3
4.3

As a seasoned developer from Dlite Info Tech Pvt Ltd, I believe my expertise in JavaScript and PHP can be effectively applied to your verification project. My skills in developing high-performing web applications and handling large amounts of data will enable me to efficiently place the calls, confirm clients' details, and input verified data into your secure online database. Being a resident of Singapore, I am already attuned to the local calling norms and equipped with the necessary technical infrastructure to ensure time-zone alignment. With my keen eye for detail and respectful phone etiquette, I assure you of accurate entries—matching every field with what the client states on call—bolstering the integrity of your database. Moreover, my approach as a problem-solver aligns perfectly with your requirement for consistent and reliable solutions. In addition to my technical prowess, I thrive on transparent communication and real partnerships. I will actively engage with you throughout this project, providing regular updates with timestamped verification status inside your system for each completed entry on the list. Let my results-driven mindset and commitment to excellence add value to your service—hire me today!
$20 SGD in 40 days
4.4
4.4

Dear Sir, I am thrilled to bid your project. I can help verify your Singapore-based customer list by calling each client, confirming their full name and preferred contact details, and entering the accurate information into your secure online database. I have experience with customer verification, phone-based data confirmation, CRM and database updates, call scripts, respectful client communication, and careful data entry. For this task, I would follow your provided calling script, speak clearly and professionally, confirm each customer’s details exactly as stated, and update the required form fields with timestamped verification status. I understand accuracy is critical, so I would double-check spelling, phone numbers, email addresses, and any unclear responses before saving each record. I can also keep simple notes for unreachable numbers, wrong contacts, callback requests, or incomplete confirmations so your team has a clean final status for every entry. One crucial question: should unsuccessful calls be retried a specific number of times before marking them as not verified? That will help keep the verification process consistent and complete. Sincerely, Adison.
$25 SGD in 40 days
3.8
3.8

Hello, The core engineering challenge lies in ensuring data integrity and accuracy when cross-referencing customer details against the secure online database. Another complexity involves managing real-time updates and timestamping verification statuses while maintaining system security throughout the process. What measures are in place to handle potential discrepancies in customer data during verification? Will there be a need for tracking call outcomes beyond the basic verification, such as notes on customer interactions? I look forward to discussing these challenges and learning more about the overall system architecture.
$20 SGD in 40 days
3.5
3.5

Hi, I do live in Singapore since many years. I do have experience in similar kind of work. I have done many site verification and company verification with interviews with company's PIC. I am available immediately to start the project. Hope to work with your soon. Thanks and regards.
$25 SGD in 40 days
3.2
3.2

Hi, I am confident in my ability to assist with your client verification project in Singapore. As a local resident with extensive experience in phone support and data management, I understand the importance of accuracy and respect during customer interactions. I propose to execute the verification by following your provided calling script closely, ensuring each client's full name and preferred contact method are accurately recorded in your secure database. My technical background in PHP, MySQL, and database management will enable me to handle the data entry smoothly and efficiently. I can start immediately and will ensure real-time communication according to your time zone, providing a demo of my work within 12 hours of commencement. To refine the project scope, may I ask: Q1: Are there specific times you prefer calls to be made to ensure better response rates? Q2: How will you prefer to handle any discrepancies in client verification? Q3: What is your ideal timeline for completing this verification task? I look forward to your response. What additional support do you anticipate needing from me during this process? Best regards, Cindy Viorina
$20 SGD in 14 days
3.0
3.0

Hi there, I’m Everett, a locally-based freelancer in Singapore with extensive experience in data entry and customer service. I understand you need to verify customer details efficiently and accurately. This includes confirming their full names and preferred contact methods before updating your secure online database. I appreciate the importance of precision and etiquette in this process. With my background, I will swiftly handle the calls using your provided script. I will meticulously enter each verified detail into the database, ensuring all information aligns perfectly with what is captured during the call. Communication will be seamless, as I am readily available in your time zone and can start on the project right away. I can also provide a small demo of my work process within 12 hours of kickoff, ensuring you're comfortable with my approach. Q1: What is your expected timeline for completing the verification? Q2: Are there any specific client details you want to emphasize during verification? Q3: Do you have a preferred method for reporting progress? Looking forward to your response! What is your expected timeline for completing the verification?
$63 SGD in 23 days
0.0
0.0

Singapore, Singapore
Member since Dec 20, 2025
$30-60 SGD / hour
₹37500-75000 INR
$250-750 USD
£2-5 GBP / hour
$3-10 NZD / hour
₹1500-12500 INR
₹600-1500 INR
₹1250-2500 INR / hour
min $100000 USD
$25-50 AUD / hour
$10-30 USD
$30-250 USD
$250-750 USD
$30-250 USD
₹1500-12500 INR
$30-250 USD
₹1250-2500 INR / hour
₹750-1250 INR / hour
$250-750 USD
$8-15 AUD / hour
$250-750 USD