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I run a growing Shopify store and need a dependable virtual assistant who can keep our day-to-day operations humming while ensuring customers always feel looked after. Primary focus The customer inbox is yours. Every email that lands there should receive a clear, friendly reply, follow-up when needed, and accurate tagging so I always know the status of each conversation. Core Shopify work • Create and refresh product listings—titles, descriptions, imagery, tags, SEO fields. • Process new orders, double-check for fraud alerts, and generate shipping labels. • Track stock levels and alert me (or place re-orders) before any SKU runs out. Supporting tasks • Precise data entry: import CSVs, maintain spreadsheets, and reconcile orders against our accounting records. What “done” looks like 1. Inbox zero by the time I log in each morning (EST). 2. New orders fulfilled within 12 hours of payment. 3. Weekly inventory report in my inbox every Friday. 4. Product updates live on the storefront the same day they’re assigned. If you have proven experience with Shopify admin, email help-desk platforms (e.g., Zendesk, Gorgias, or similar), and you’re comfortable working independently, let me know your usual working hours and a brief example of a tricky customer situation you resolved.
Project ID: 39740641
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138 freelancers are bidding on average $8 USD/hour for this job

Hi, I have solid experience with Shopify admin and customer support (Zendesk/Gorgias). I can handle inbox zero daily, process orders within 12 hours, manage listings/SEO, and keep inventory updated with weekly reports. ✔️ Inbox + customer support ✔️ Orders + fraud checks ✔️ Inventory tracking + reports ✔️ Product updates + data entry I’m reliable, detail-oriented, and can work independently. Excited to support your store’s growth! Best regards, Hamza Nauman
$8 USD in 40 days
8.6
8.6

Hello Sir, I have read your project details for the Shopify E-commerce Virtual Assistant. Shopify Experience:- 1) Manage product listing on the Shopify store. 2) Upload products through Oberlo/Aliexpress/Manual ways. 3) Modifying Titles and Descriptions 4) Adding Titles and Descriptions (SEO friendly) 5) Image Editing/ Cropping / Resizing / Removing Brand Names 6) Price editing as per client requirement 7) Manage product inventory like color, size, style 8) Categorization according to the product 9) Add Keyword tags Thank you for your consideration. Sincerely, Sudam
$5 USD in 40 days
8.7
8.7

Hi, I can manage your Shopify store operations as your dedicated virtual assistant, handling customer service, order processing, and inventory management to keep everything running smoothly. With 9+ years of experience and 400+ completed projects, I specialize in e-commerce support, customer service, and data entry for growing online businesses. I'll maintain inbox zero daily, process orders within 12 hours, create compelling product listings with SEO optimization, track inventory levels proactively, and provide weekly reports. My experience with Shopify admin and help-desk platforms ensures professional customer communication and accurate order fulfillment. What time zone are you in for the morning inbox zero requirement, and what's your current order volume per day? Do you use specific help-desk software or customer service templates I should be familiar with for consistent brand voice?
$5 USD in 40 days
7.3
7.3

✨ “Consider your inbox cleared, orders fulfilled, and customers smiling — before you even log in.” ✨ Hi ! I’d love to support your growing Shopify store as your dependable Virtual Assistant. I have hands-on experience with Shopify admin tasks—creating SEO-friendly product listings, processing orders with fraud checks, generating shipping labels, and keeping inventory accurate with timely reports. On the customer support side, I’ve managed inboxes through Zendesk and Gorgias, ensuring inbox zero daily with clear, friendly replies and proper tagging. In one case, I turned a frustrated customer with a delayed order into a repeat buyer by arranging expedited shipping and keeping them updated until delivery. You can expect from me: ✔ Inbox zero each morning EST ✔ Orders fulfilled within 12 hours ✔ Weekly inventory reports ✔ Same-day product updates I’m detail-oriented, proactive, and comfortable working independently. My hours overlap well with EST, ensuring smooth communication and timely task completion. Looking forward to helping streamline your store operations! Best, Cindy
$7 USD in 40 days
7.3
7.3

Hello, I’m excited to offer my expertise to help you achieve your project goals. As a Certified Project Manager and Expert Trainer with a proven track record at Zayer Tech, I specialize in delivering tailored solutions that drive efficiency and innovation. My team and I bring a unique blend of project management expertise and AI-driven capabilities to streamline processes and enhance outcomes. What I can offer: AI Integration & Automation: From no-code/low-code tools like Zapier and Power Automate to custom workflows and API integrations, I optimize business efficiency. Documentation Excellence: Comprehensive project proposals, business plans, SOPs, and technical documentation, all crafted with precision. Digital Marketing Mastery: Targeted strategies, SEO optimization, and brand growth via social media and paid ads. Web & Content Management: WordPress design, e-commerce integration, and content optimization tailored to your audience. Project Management Expertise: Agile methodologies, resource planning, and stakeholder engagement to ensure project success. With advanced proficiency in tools like JIRA, ClickUp, Slack, and Figma, I ensure seamless collaboration and real-time tracking to meet your deadlines and expectations. Let’s collaborate to transform your vision into impactful results. I’m eager to discuss how my skills align with your project needs. Thank You
$5 USD in 40 days
6.8
6.8

Hello there, I’d love to support your Shopify store by keeping operations smooth and ensuring customers always feel looked after. With experience in Shopify admin and email help-desk tools like Zendesk and Gorgias, I can manage your inbox, orders, listings, and reports with accuracy and care. How I’ll deliver your priorities: Inbox Zero: Friendly, clear replies with accurate tagging and follow-ups so every email is handled by morning EST. Shopify Admin: Create/update product listings with optimized titles, SEO, images, and tags. Process orders within 12 hours, check fraud alerts, and generate shipping labels. Inventory & Reporting: Monitor stock, place re-orders before SKUs run out, and provide a weekly inventory report every Friday. Data Entry: Import CSVs, maintain spreadsheets, and reconcile orders with accounting records. Example of problem-solving: A customer once claimed their order never arrived despite tracking showing delivery. I investigated, contacted the courier, and provided a replacement as a goodwill. The customer appreciated the quick resolution and became a repeat buyer. I’m detail-oriented, proactive, and can work independently while keeping communication clear. Happy to adjust working hours to fit your schedule. Best regards, Himanshu Saraswat
$3 USD in 40 days
6.7
6.7

Hi Sir, I have proven experience managing Shopify stores and customer support through platforms like Zendesk and Gorgias. I can handle your inbox with clear, friendly replies, process orders within 12 hours, monitor stock, and deliver weekly inventory reports. Skilled in listings, fraud checks, and precise data entry, I ensure smooth daily operations and satisfied customers while working independently.
$6 USD in 40 days
6.5
6.5

With over 5 years of experience in eCommerce, I have finely tuned my skills specifically to suit your project needs. During my career, I've created and managed several successful Shopify stores, seamlessly addressing both the backend technicalities and front-facing customer interactions. Utilizing my meticulousness and expertise in inventory management, When it comes to customer service, providing speedy resolution while maintaining professionalism is key. Recently, I resolved a tricky customer situation where a client was frustrated with a late delivery. By conducting a thorough investigation and keeping the customer genuinely notified at each step, we reassured them and retained their patronage. In addition to these skills, I am adept at data entry, email handling, I understand that as your virtual assistant, your company's growth depends on my promptness and attentiveness. Thus, you can count on me to maintain the 'inbox zero' policy by ensuring every email receives detailed and timely replies. Furthermore, I assure you that orders will be processed within 12 hours of payment receipt, My work hours can be flexed according to your timezone requirements; ensuring full support regardless of the hour. With my solid skill resume in all areas necessary for this role, I am confident in excelling as your Shopify E-commerce Virtual Assistant - let’s streamline your operations and take your business to new heights!
$5 USD in 40 days
6.7
6.7

Hi there, I’m an experienced Shopify virtual assistant, skilled in managing customer inboxes, processing orders efficiently, and keeping store operations smooth. I pride myself on clear, friendly communication with customers and accurate tracking of every conversation, ensuring nothing slips through the cracks. I also have hands-on experience updating product listings, monitoring stock levels, generating reports, and handling data entry tasks with precision. I understand the importance of timely order fulfillment and keeping the storefront up to date, so your store always runs like clockwork. I’d love to help you reach inbox zero and keep your Shopify store running flawlessly. Let’s connect to discuss your workflow!
$5 USD in 50 days
6.4
6.4

Hello, With over a decade of experience in web commerce, I bring proven expertise and true dedication to every project I take on. From ensuring smooth day-to-day operations to fostering customer satisfaction, I have a demonstrated track record that speaks for itself. My comprehensive knowledge of Shopify, Magento, and WooCommerce, as well as proficiency with various email help-desk platforms such as Zendesk and Gorgias, make me an ideal candidate for your project. My usual working hours are flexible, enabling me to align with your schedule closely. As a virtual assistant, I pride myself on working independently while maintaining effective communication throughout the process. Most importantly, managing customer inquiries is not just another task for me—it's an opportunity to build lasting relationships. Whether it's implementing precise data entry or processing new orders promptly to avoid delays,I am meticulously organized and detail-oriented in every aspect of my work. Recently, I faced a tricky situation when a customer received the wrong item from an online order. I swiftly responded empathetically to address their concerns and offered them the correct product free of charge. By providing exceptional customer service consistently and exceeding expectations on countless occasions, I have helped businesses like yours grow successfully. And that's what my mission truly is - turning eCommerce challenges into growth stories. Choose Thanks!
$8 USD in 40 days
5.6
5.6

Hi, I can help you keep your Shopify store running smoothly. I am an experienced Virtual Assistant with hands-on expertise in Shopify—managing product listings (titles, descriptions, SEO tags, and images), processing orders, checking for fraud alerts, generating shipping labels, and tracking stock levels to avoid SKU shortages. I’m also skilled in precise data entry, importing CSVs, and reconciling orders with accounting records. I’m comfortable working independently and ensuring “done” looks exactly as you described: • Inbox zero by each morning EST • Orders fulfilled within 12 hours • Weekly inventory reports delivered on time • Product updates live on the storefront the same day assigned In one tricky customer situation, a client’s order was delayed due to a supplier issue. I kept the customer updated with friendly, proactive communication, offered alternatives, and secured a discount code for their next order. This turned a potential complaint into a repeat purchase and positive feedback for the store. I am reliable, detail-oriented, and flexible with working hours to meet your needs. Let me know if you’d like to discuss further—I’d be glad to support your store’s growth. Kind regards, Tosin
$6 USD in 40 days
5.8
5.8

With over six years as a Mechanical Engineer, my eye for precision and detail is exactly what your Shopify store needs to run like a well-oiled machine. I understand the importance of maintaining clear, friendly, and effective communication with customers - something that you've highlighted as a core responsibility for this role - and that resonates with me. In addition to my background in Excel and data entry automation, I am well-versed in email management platforms such as Zendesk where I've handled thousands of customer interactions and resolved tricky situations adeptly. Managing inventory is another vital aspect of any ecommerce business. My engineering aptitude combined with my experience in using data-driven tools like CSVs and spreadsheets gives me an edge in precisely tracking stock levels while ensuring hassle-free reordering. What excites me most about this project is the potential to apply my automation skills to enhance day-to-day operations to meet or even beat your expectations.
$8 USD in 40 days
5.5
5.5

Dear client, it's great to find a project so aligned with my expertise. With over 5 years of experience in Shopify as well as various other e-commerce platforms (including Amazon and eBay), my skills perfectly align with your project requirements. I feel that my expertise in store setup/design, product listings, e-commerce SEO, digital marketing and customer support will undoubtedly keep your store running smoothly and efficiently. Regarding the core Shopify work - from updating product information to generating shipping labels - I have worked on all these tasks for multiple stores in the past. I know just how crucial it is to keep up with stock levels, ensuring orders are processed promptly and tackling fraud alerts if needed. Moreover, I'm well-versed with tasks such as CSV imports, maintaining spreadsheets and reconciling orders against accounting records. Achieving the key objectives of this project is what I strive for in every task. As per your outlined expectations, I am fully capable of ensuring inbox zero each morning, processing orders within 12 hours, delivering weekly inventory reports faithfully every Friday and having your product updates live the very same day they're assigned. My usual working hours are flexible; which I believe will complement your timezone seamlessly. Let's work together to boost your e-commerce success!
$8 USD in 40 days
5.4
5.4

Hi there, I find this very compelling for a project that I would love to take on. I can have your inbox at zero and orders processed within 4 hours, way faster than your 12-hour requirement. And I'm ready to start immediately. I actually worked in this exact role for a US-based company for 5 years, working 8am-5pm PST. I managed customer service across all channels and handled everything from angry customers to complex returns, always keeping response times under 4 hours. Every order got processed within 4 hours too, tracking info updated and shared right away. My responsibilities included product research, creating listings, processing orders, inventory management, handling returns, basically everything you've mentioned. I lived in Shopify admin daily for those 5 years, so navigating it is second nature. Actually, if you check my recent projects, I just built an entire Shopify store from scratch. I'd be happy to provide references if needed. I'm online 6am - 6pm EST, perfect for your morning inbox zero goal. Tricky situation example: Customer claimed they received a damaged product but wanted to keep it for a discount. I verified damage through shared images, offered a partial refund that made them happy, and turned a potential bad review into a loyal customer who ordered three more times. Mituka
$7 USD in 40 days
4.9
4.9

Hi, I have hands-on experience managing Shopify stores and handling customer support through tools like Gorgias and Zendesk. From keeping inboxes at zero with friendly, clear replies to ensuring new orders are processed and shipped within hours, I’m detail-oriented and proactive about maintaining smooth operations. I’ve also managed product uploads, SEO fields, and stock tracking, providing weekly inventory reports to prevent stockouts. For example, I once diffused a tricky situation where a customer’s order was delayed due to a supplier issue — I offered transparent communication, expedited replacement shipping, and a discount on their next order, turning them into a repeat buyer. I’d love to support your store’s growth while ensuring every customer feels valued. My usual working hours align with EST mornings, so you’ll always log in to an organized inbox. Best regards, Debashish
$3 USD in 40 days
4.5
4.5

Hello, I hope you're doing well. After carefully reviewing your requirements, I'm confident in my ability to meet them with the utmost accuracy. I have worked on similar projects as an expert where I delivered 100% quality. Chat me up; let's discuss your project in detail and get started right away. Thank you.
$2 USD in 40 days
4.6
4.6

Hey, I've carefully reviewed your requirements for a Shopify Virtual Assistant to manage day-to-day operations and ensure your customers feel valued. I understand the importance of timely, accurate communication and smooth backend operations to keep your store running efficiently. With hands-on experience managing Shopify stores, handling customer inboxes via platforms like Zendesk and Gorgias, and maintaining inventory and product listings, I can keep your inbox at zero, process orders promptly, and update your store efficiently. I focus on precise execution and proactive communication to ensure your business operations stay seamless. I’d be happy to share examples of tricky customer situations I’ve resolved and discuss my availability to match your EST workflow. Let’s connect so I can help keep your store organized, responsive, and growing. Looking forward to your response. Best regards, Muhammad Adil Portfolio: [https://www.freelancer.com/u/webmasters486
$5 USD in 40 days
4.1
4.1

Hello, I understand that you are in need of a reliable virtual assistant to manage the day-to-day operations of your growing Shopify store. With my expertise in Virtual Assistant services and Email Handling, I am confident in my ability to efficiently handle customer inquiries, manage product listings, process orders, track inventory, and provide accurate data entry support. I will ensure that your customer inbox is always attended to promptly, with clear and friendly responses. I have experience working with Shopify admin and various email help-desk platforms, ensuring that all tasks are completed accurately and on time. Effective communication and timely updates will be maintained throughout the project to ensure your satisfaction. Looking forward to the opportunity to work with you on this project. Best regards.
$5 USD in 40 days
4.1
4.1

As a financial expert with a proven track record in optimizing business operations, I am excited about the opportunity to leverage my skills in finance and virtual assistance to support your growing Shopify store. Having worked with several platforms including QuickBooks Online, Excel, and Zendesk, I am well-versed in the day-to-day management of e-commerce businesses like yours. With over 15 years of experience in maintaining accurate records, reconciling accounts, and carrying out precise data-entry tasks, I offer you the efficiency that comes with familiarity. My expertise will ensure that your product listings are optimized, orders processed promptly, inventory tracked diligently, and your inbox managed deftly. Most importantly, I understand the need for clear and timely communication with customers - one of the main pillars for any successful e-commerce business. Being data-oriented y precisiousness has always been part of my work ethic and crucial for shopify assitant position. I believe in going above and beyond to surpass customer expectations, no matter how tricky the situation. I look forward to coordinating with you closely; ensuring that your store does not only run smoothly but also continually provides an excellent customer experience that drives growth.
$5 USD in 40 days
4.3
4.3

Hello, I have read the project's details and willing to serve you as a Virtual Assistant. I am an experienced Freelancer and have provided my services to lots of my satisfied clients. The tasks I performed while working as a Virtual Assistant included web research, data entry, product uploading, data conversion, transcription, Chatgpt, copy typing, customer service, content creation, event management, online stores management, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$3 USD in 40 days
8.3
8.3

Odense, Denmark
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