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I need an experienced virtual assistant who already knows their way around Shopee Seller Centre (Indonesia) to keep my store running smoothly every day. Your focus will be twofold: make sure every incoming order is processed on time and handle all buyer messages that ask about order status. Here is what the role looks like from my side: • Order processing – as soon as a payment is confirmed you’ll arrange shipment in the Seller Centre, generate the airway-bill, coordinate with the courier pickup schedule I provide, and update the order status so buyers can track their package without delays. • Customer service – most questions are simple “Where is my order?” messages. I expect a friendly, concise reply following my template within the same working day (faster is even better). All communication stays inside Shopee chat; no live-chat widget or phone calls involved. You will get full access to the store dashboard plus my standard response scripts, shipping cut-off times, and escalation rules. Reliability is key: if you commit to a shift, I need you online and responsive during Indonesian business hours. Daily deliverables I’ll review in the dashboard: – All new orders moved to “Ready to Ship” before the courier cut-off – 100 % of buyer inquiries answered, with chat screenshots logged in a shared folder If you’ve successfully managed a Shopee or Lazada shop before, let me know the store link and average daily order volume you handled. Looking forward to working with someone who enjoys keeping customers happy and orders flowing.
Project ID: 39732905
43 proposals
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Active 8 mos ago
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43 freelancers are bidding on average $418 USD for this job

Hello Ipeleng K. I hope you're doing well. I understand you're looking for Shopee Indonesia VA: Orders & Support I am the ideal candidate for your project. I have read the provided job description and I understand what you are looking for. I have over 10+ years of experience Data Entry, Excel, Customer Support, Virtual Assistant, Order Processing, Inventory Management, Customer Service, Time Management, Documentation .Please feel free to further discuss the requirements and timeline for the project. I'd be happy to assist you. I am ready to start right now. ✅ No Upfront Payment ✅ Release Milestone After Completion ✅ 100% Project Completion Rate You can visit my Profile https://www.freelancer.com/u/HiraMahmood4072 Thank you
$275 USD in 7 days
5.9
5.9

The challenge for many Shopee sellers isn’t just receiving orders it’s ensuring every order is processed on time and every customer inquiry is handled promptly, so buyers remain satisfied and your store’s reputation stays strong. Delays or missed messages can lead to unhappy customers and lost sales. By managing your Shopee store dashboard efficiently, I can ensure all confirmed orders are prepared for shipment before cut-off, airway bills generated, and tracking updated automatically, while handling all buyer messages swiftly and accurately following your templates. This guarantees no order is delayed and every customer feels attended to, letting you focus on scaling the business rather than daily operations. Can you share your average daily order volume and any peak days, so I can propose a shift plan that ensures 100% coverage and flawless order flow?
$500 USD in 20 days
2.9
2.9

I am excited to work on this project. Understanding the importance of keeping your Shopee store running smoothly, I will ensure every incoming order is processed promptly and all buyer messages are handled efficiently within the same working day. While I am new to Freelancer, I have extensive experience using cutting edge AI tools and have successfully managed similar projects off-site. I would love to chat more about your project! Regards, Rudi
$300 USD in 7 days
1.7
1.7

Hello Ipeleng, I am eager to assist you in managing your Shopee Indonesia store by ensuring efficient order processing and exceptional customer support. With my experience in handling e-commerce platforms, I have successfully managed over 300 daily orders and maintained a high customer satisfaction rate by providing timely and accurate responses. I am fully familiar with Shopee Seller Centre and am committed to fulfilling your outlined requirements, including coordinating with couriers and using the provided response templates effectively. Reliability is a core aspect of my work ethic, and I assure you of my availability during Indonesian business hours to keep your operations smooth. Thanks, Zeljko
$555 USD in 3 days
0.0
0.0

Dear ipelengk, If you're seeking an experienced virtual assistant skilled in Shopee Seller Centre operations, I am confident in my ability to meet your needs. With a focus on efficient order processing and responsive customer service, I ensure seamless store operations daily. I have a proven track record of managing high-volume orders and inquiries effectively, guaranteeing customer satisfaction and smooth order flow. Rest assured, I am committed to providing top-notch assistance and ensuring timely responses to all buyer messages. By entrusting me with your store's operations, you can expect prompt order processing, timely responses to customer inquiries, and a commitment to keeping your customers happy. Remember, IF YOU'RE NOT HAPPY, YOU DON'T PAY! I look forward to the opportunity to collaborate with you and contribute to the success of your store. Best regards, Shaylin
$400 USD in 14 days
0.0
0.0

Hello, I understand you need a reliable VA who already knows their way around Shopee Seller Centre. I have hands-on experience managing e-commerce stores, including order processing, courier coordination, and timely customer service. Here’s what I can do for you: Order Processing – confirm payments, arrange shipments, generate airway bills, and update order statuses before courier cut-off. Customer Service – provide fast, friendly, and clear replies to “Where is my order?” inquiries using your response templates. Reliability – available during Indonesian business hours to ensure smooth operations, with all chats logged in a shared folder daily. I have previously managed [Shopee/Lazada] shops handling [X daily orders], ensuring 100% on-time order processing and high customer satisfaction. I’d be happy to take this role and keep your shop running smoothly every day. Looking forward to your response.
$500 USD in 7 days
0.0
0.0

Hi, I’m an experienced virtual assistant with hands-on knowledge of managing daily operations in Shopee Seller Centre (Indonesia). I’ve handled tasks such as order processing, airway bill generation, coordinating courier pickups, and providing timely responses to buyer inquiries using pre-approved message templates. I understand the importance of meeting courier cut-off times, keeping order statuses updated, and maintaining a positive customer experience by responding within the same business day. I’m available during Indonesian business hours, highly reliable with communication, and consistent in logging chat screenshots and tracking performance metrics. If needed, I can share details of a Shopee store I’ve previously managed, including the daily order volume. I’m ready to help you keep your store running smoothly from day one.
$300 USD in 5 days
0.0
0.0

I have gone through your project description ✅ and I see exactly what you need - an experienced virtual assistant familiar with Shopee Seller Centre (Indonesia) to ensure smooth daily store operations. I am proficient in processing orders promptly, handling buyer inquiries efficiently, and maintaining high customer satisfaction levels within the platform. While I am new to Freelancer, I have extensive experience managing Shopee and other online stores effectively. You can view my portfolio here: https://www.freelancer.com/u/moejoe03?frm=moejoe03&sb=t Excited to help make your store operations seamless, professional, and customer-oriented. Regards, Mohammed Yusuf
$300 USD in 14 days
0.0
0.0

Hello, i'm Jane from Indonesia. I can giving you the results as you wanted. Hopefully i can join the projects with you. Thankyou.
$500 USD in 7 days
0.0
0.0

As an experienced virtual assistant and programmer, I believe I'm perfectly suited for your project. Having worked on countless eCommerce projects, including Shopee and Lazada shops, my understanding of the Seller Centre is extremely comprehensive. Not only can I guarantee efficient order processing in line with your courier pickup schedule, but my attention to detail will ensure accurate updating of the order status for buyers to track without delays. In terms of customer service, my goal is not just to answer inquiries, but to provide friendly and concise responses that align with your template and maintain satisfied customers. Aside from knowing how to navigate Shopee Seller Centre proficiently, my technical skills would also be valuable in managing the more backend aspects of your store. Data entry using Excel and other tools have been second nature to me given my past projects involving databases. I've even worked with Firebase which could provide better automation for your store. I understand that reliability is key for this role and I want to assure you that meeting my commitments is a top priority. Finally, I appreciate your consideration and look forward to proving myself capable of keeping customers happy while efficiently handling their orders in a way that exceeds your expectations. Let's work together!
$500 USD in 7 days
0.0
0.0

My ability that always payd attention to detail is what we need in this project. Hire me and I guarantee you a 100% effort and dedication in finishing the work even before the deadline. Let us work together!
$250 USD in 7 days
0.0
0.0

Hi, I have experience managing daily operations in Shopee Seller Centre Indonesia. I can: Process all new orders → arrange shipment, generate airway bills, update status before cut-off. Reply to all buyer messages promptly using your scripts. Log screenshots daily for your review. I’m reliable, responsive during Indonesian business hours, and used to handling Shopee/Lazada workflows. Ready to help keep your store running smoothly every day! Best regards, fidia
$250 USD in 7 days
0.0
0.0

I am ready for this job and fully available. I have two and a half years of experience in customer service.
$500 USD in 7 days
0.0
0.0

I bring strong organizational skills, proficiency in Microsoft Office (especially Word and Excel), and experience in managing schedules, data entry, payroll, and financial reporting. I would welcome the opportunity to contribute my skills and support your logistics operations. Please find my CV attached for your review. I look forward to the chance to discuss my qualifications further. Best regards, Bella Regita Cahyani
$500 USD in 7 days
0.0
0.0

Your project instantly caught my attention—I specialize in delivering professional, impactful solutions tailored to each client’s unique requirements. I don’t believe in generic work; I create results that are seamless, user-friendly, and fully aligned with your vision. I am confident this project aligns perfectly with my skill set. I bring expertise in E-commerce platforms like Shopee and Lazada, order processing, customer service, and ensuring buyer satisfaction. Although new here, I have a proven track record of exceeding expectations off-site. Let’s connect to discuss your project and how I can make it a success. Regards, Bradley Erasmus
$400 USD in 14 days
0.0
0.0

I have carefully reviewed the project details you shared and am genuinely enthusiastic about the opportunity. With substantial experience as a Data Entry Clerk, I am confident that my expertise in managing online databases, consistently accurate typing, and vigilant attention to detail make me an excellent match for your needs. I am eager to apply these strengths to your project and contribute meaningfully to your team’s productivity and data precision.
$500 USD in 7 days
0.0
0.0

Hello, I'm very interested in helping you manage your Shopee store. I truly hope to work with you. Please give me a chance. Although I haven't managed a store before, I'm very familiar with Shopee Seller Centre as I'm an active Shopee user. I'm well-acquainted with the purchasing process, order tracking, and communicating with sellers, so I understand the importance of fast responses and efficient order handling. I'm a fast learner, highly committed, and ready to dedicate my time and energy to ensure your store runs smoothly every day. I will follow all instructions carefully, use the reply templates you provide, and make sure every order is processed on time according to the shipping schedule. I'm also available during Indonesian working hours—or based on your preferred schedule—and will maintain friendly and professional communication with buyers. If given the opportunity, I will prove that I can be a reliable part of your team and ensure your satisfaction with my work. Thank you for your time and consideration. Best regards, Muammar Y
$250 USD in 7 days
0.0
0.0

As a seasoned virtual assistant with a keen proficiency in e-commerce platforms like Shopee, I could not be a better match for your project. Having meticulously managed orders and assisted customers throughout my career, I understand the integral role effective order processing and customer service play in maintaining brand reputation. I commit to providing you with an organized, seamless experience, ensuring every incoming order is swiftly processed and buyer inquiries are answered promptly. You can expect me to adhere strictly to your guidelines and turnaround times, keeping the lines of communication with your clients open at all times. My strong English communication skills allow me to effortlessly adapt my tone to various customer interactions, while my unfailing reliability ensures Indonesian business hour availability for optimal performance.
$300 USD in 7 days
0.0
0.0

Hallo. Saya bisa membantu mempermudah pekerjaan anda dalam input data, mengolah data dengan Excel/ google sheet dan copy paste word. Sumber data yang diinput bisa menggunakan PDF, JPG, Scanner doc, dll. Dijamin keamanan untu data klien. Silahkan hubungi untuk diskusi lebih lanjut.
$500 USD in 7 days
0.0
0.0

I am based in Singapore, looking for a remote work like this! Personally I have managed my own online stores on other platforms, this is on top of the admin job experiences working at a financial advisory firm. I would really love to take on this position, and I hope you can give me the opportunity to be part of this project!
$700 USD in 7 days
0.0
0.0

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