Polish Speaking Customer Service Support

€2-6 EUR / hour

Open

Posted 6 days ago

•

Ends in 13 hours

€2-6 EUR / hour

Customer service in POLISH I need a freelancer to provide phone support for my customer service needs in POLISH. Skills and Experience: - General customer service skills are sufficient; industry-specific knowledge is not required. - The freelancer should be fluent in POLISH and have excellent communication skills. - Previous experience in customer service is desired. - The freelancer should be able to handle phone inquiries and provide assistance to customers. - The expected workload is cca 1-3 hours/day → order volume dependent, every working day is needed, weekends need to be worked on too. Important: • You have to call the customers who just bought something in our client's web shop, reach them, and tell them we’re thankful for their order, now it’s confirmed, and that they should be at home on the expected shipping date so the package will be delivered. • Call those who didn’t pick up the day before • If the customer has any questions regarding his/her order, then you can look it up in the client’s system to provide proper information. • Offer upsell options. It can be done in a home office. We provide a dialer for the calls. ** please note that the hours are not fixed **if you are not fluent in Polish, do not apply **English is also a must; in-house communication is in English.

Project ID: 40462068

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5 freelancers are bidding on average €9 EUR/hour for this job

@khadijaamin9

Hello, I'm Khadija Amin, a Customer Service professional with over 8 years of experience in providing top-notch support. I have carefully reviewed your project description and I am confident in my ability to handle the tasks efficiently. I will ensure seamless phone support in POLISH for your customers, handling inquiries, order confirmations, and providing necessary assistance. With my excellent communication skills and previous experience in customer service, I am well-equipped to manage the workload effectively. As a Full-Stack Developer & Creative Designer, I have completed 100+ projects and specialize in WordPress development, WooCommerce setup, and brand identity systems. You can view my portfolio here: https://www.freelancer.com/u/khadijaamin9 I would love to discuss your project further and how I can contribute to its success. Thanks, Khadija Amin

€2 EUR in 40 days

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@snath88

Hi, Drop me a message — I'll share a quick prototype based on what I understood. If it matches your expectations, we can move forward. Thanks!

€4 EUR in 40 days

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@andrwojsz

Hi, Thank you for the detailed description. I'm sure that I'm perfect candidate on this project and here is why: - I have over 5 years experience in Call Center (inbound calls, e-mail, chat and Customer Support outbound) - I come from Poland- that's my first language - I'm available 1-3 hours per day Let me know if you need any further informations. I would really appreciate for the cooperation. Best Regards,

€30 EUR in 20 days