Phone Support Admin Recruitment

I’m expanding my team and need reliable administrative professionals who are comfortable being the first point of contact for callers. Your core responsibility will be phone-based customer service—answering incoming calls, resolving basic inquiries, documenting each interaction, and routing anything complex to the correct department. Because this role is strictly phone support, a clear speaking voice, steady internet, and a quiet workspace are non-negotiable. Day to day you’ll log every conversation in our CRM, follow simple call scripts, and keep concise notes so the rest of the team can pick up where you leave off. Familiarity with common VoIP tools (e.g., RingCentral, 8×8, or similar) is a plus; if you’ve worked with Zendesk or HubSpot Service Hub, let me know. To move forward, send a short audio sample introducing yourself, outline any previous phone support experience, and confirm the hours you’re available in your local time zone. I’ll review submissions as they come in and invite shortlisted applicants to a brief video interview.

Project ID: 40536369