
In Progress
Posted
Key Responsibilities: Manage and synchronize reservations across [login to view URL], Airbnb, and Expedia. Monitor calendars daily and prevent double bookings. Email guests before check-in with confirmations, instructions, and responses to inquiries. Contact guests prior to arrival to arrange logistics or special requests. Coordinate with housekeepers to ensure rooms are ready and maintained. Handle guest messaging during their stay and post-checkout follow-up. Provide daily/weekly guest overview reports (arrivals, departures, in-house). ______ Core Skills: OTA Management: Strong experience handling reservations on [login to view URL], Airbnb, Expedia. Guest Communication: Professional written English; ability to write clear, polite, and prompt emails/messages. Calendar Management: Skilled at managing multiple calendars and avoiding double-bookings. Housekeeping Coordination: Ability to liaise with cleaning staff, schedule turnarounds, and ensure property readiness. Customer Service: Problem-solving attitude; ability to handle guest inquiries and minor issues smoothly.
Project ID: 39744095
25 proposals
Remote project
Active 2 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs

Hello Luke, I have carefully reviewed the requirements for the Online Bookings and Guest Relations Manager position. To effectively manage reservations across [login to view URL], Airbnb, and Expedia, I will synchronize calendars daily to prevent double bookings. I will proactively communicate with guests before check-in and arrange logistics to ensure a seamless experience. Coordinating with housekeepers, I will ensure rooms are well-maintained. During their stay, I will handle guest messaging and provide post-checkout follow-up. Additionally, I will generate daily/weekly guest overview reports for arrivals, departures, and in-house guests. With my experience in Email Marketing, Customer Service, and Project Management, I am well-equipped to excel in this role. I look forward to discussing this project further with you in chat. Regards, Zain Asghar
$3 USD in 40 days
2.9
2.9
25 freelancers are bidding on average $8 USD/hour for this job

I can do this project according your requirements. I'm ready to start right now. If you message me, we can do further discussion. Waiting for your message. Thanks!
$3 USD in 40 days
6.1
6.1

Hi, We would like to grab this opportunity and will work till you get 100% satisfied with our work. We are an expert team which have many years of experience on PHP, Website Design, Graphic Design, Project Management, HTML, Property Management, Email Marketing, Customer Service, Time Management, Data Management Lets connect in chat so that We discuss further. Regards
$2 USD in 40 days
4.1
4.1

Hi there! I hope this message finds you well! I’m thrilled to submit my proposal for your project. With over 7 years of experience in Graphic Design, Project Management, Data Management, I’m confident in my ability to deliver high-quality solutions that meet your needs. I’m ready to dive into your project and bring your vision to life. Let's connect and discuss how I can contribute to your success. I’m available for a chat at your earliest convenience. Best regards, Dorian
$3 USD in 40 days
3.6
3.6

Hi Luke O., I have carefully read your job description and I am confident I can handle this project successfully. With my skills and experience in PHP, Website Design, Graphic Design, HTML, I will ensure the work is completed with accuracy, professionalism, and delivered on time. I always focus on providing quality results that meet client expectations and add real value. I have worked on similar projects before and understand the importance of clear communication, attention to detail, and reliability throughout the process. You can expect full dedication, regular updates, and a smooth workflow from my side. I am ready to get started right away and would be glad to discuss the project details with you. Best regards, Sidra
$3 USD in 40 days
2.9
2.9

Hello Luke O., We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on PHP, Website Design, Graphic Design, Project Management, HTML, Property Management, Email Marketing, Customer Service, Time Management, Data Management Lets connect in chat so that We discuss further. Thank You
$3 USD in 40 days
1.2
1.2

✨✨✨Dear Respected Customer✨✨✨ I understand you need OTA management across Airbnb, Booking, and Expedia. I have experience preventing double bookings and syncing calendars daily. I handle guest emails, confirmations, and inquiries with professional English. I coordinate housekeeping and ensure properties are guest-ready on time. I provide daily/weekly arrival, departure, and in-house status reports. Skilled in property management, customer service, and time management. Your operations will stay smooth and guests fully satisfied. Thank you for hiring me.
$2 USD in 40 days
0.0
0.0

Hello, I have carefully read your project description and I am confident that I can deliver high-quality results. I have strong experience in [replace with job-related skill: e.g., data entry / graphic design / recruitment / research] and I always ensure accuracy, reliability, and timely delivery. ? What I can provide you: Professional and detail-oriented work Quick turnaround with 100% accuracy Clear communication and full dedication to your project Flexible to adjust according to your requirements I am ready to start immediately and will make sure you are fully satisfied with my work. Please feel free to share more details so we can get started. Looking forward to working with you. Best regards, ? [mosfik]
$2 USD in 45 days
0.0
0.0

I combine strong organizational skills with excellent customer service experience, ensuring smooth online booking operations and exceptional guest satisfaction. I excel at: Managing reservations with accuracy and efficiency Handling guest inquiries with professionalism and warmth Resolving issues quickly while maintaining a positive experience Driving repeat bookings through excellent service and relationship management With my results-driven approach and people-first mindset, I ensure both seamless operations and happy guests—the perfect balance for this role.
$3 USD in 40 days
0.0
0.0

Hi there, After reading the job description and person specification, I am confident that I can fulfil the position requirements. My background includes handling customer inquiries, record keeping and data processing. I am also proficient with digital tools and online systems, making me well-suited for this online booking and guest relations manager position. With excellent communication skills, attention to detail, and a strong ability to multitask, I can manage and organize a vast variety of information. I am adaptable, reliable, and committed to delivering high-quality results. Please refer to my Freelancer profile for more information about my work experience and personal skills. If you need further information to enhance my application for this role, please do not hesitate to contact me. I look forward to hearing from you with a view to working together. Kind regards Denisa G
$9 USD in 40 days
0.0
0.0

Hello, This is Hidayat Ullah an experience full stack laravel developer with 8 years of experience I can do you management related task such as booking, housekeeping etc all at a reasonable cost, With 8 years of experience you can expect quality work from me. Looking forward to work with you. Thanks, Regards,
$5 USD in 40 days
0.0
0.0

Suva, Fiji
Payment method verified
Member since Oct 24, 2018
$15-25 USD / hour
₹600-1500 INR
$10-30 USD
$2-8 CAD / hour
₹750-1250 INR / hour
$250-750 CAD
$30-250 USD
₹12500-37500 INR
$25-50 AUD / hour
$3000-5000 USD
$15-25 USD / hour
₹1500-12500 INR
£750-1500 GBP
₹750-1250 INR / hour
$200-750 USD
£20-250 GBP
$250-750 AUD
₹750-1250 INR / hour
$25-50 USD / hour
€6-12 EUR / hour
€30-250 EUR