30 Live Chat Agents Needed

@Giftedpen1

Hi Grabjek Team, I love the Grabjek customer app, and I am amazed by the solutions you offer; from booking a ride, having a parcel delivered and the food, grocery store delivery. The post a job feature, on-demand services, buy, sell and rent, and medical service features. This is an all-in-one versatile app and great thumps-up to your team for this massive app. I am a customer service support staff with 3years of E-commerce experience working at a fast paced candaian E-commerce store a on a 12-hour a day shift. I am customer-centric, dedicated and my English is native level. I understand the buyer persona and I will do an excellent job helping the team at Grabjek to retain and attract more customers to your amazing brand. I will be glad to be a part of your project and scale it to the top, please drop a message for me, thanks.

@boluwatifefelixg

Hello, With my extensive background in customer support and time management, I'm confident that I would excel as one of your live-chat agents. My experience to date – including over five years as a support agent– has honed my ability to navigate fast-paced environments while still delivering high CSAT ratings. Upholding a response time of under a minute and maintaining a CSAT score above 90% are challenges I relish; a well-managed team and connected agent playbooks are key to achieving these. As a native English speaker, I have excellent writing and communication skills. Having downloaded the GrabJek app for a deeper understanding of your services, I have gained an appreciation for your commitment to quality service delivery. Kindly send a message for discussion, Thanks. Blessing

@TessBenayada

Hi there! This is a perfect fit because customer success and live chat have always been a strong suit of mine, especially in high-pressure environments. With over 5 years in customer success and +8 years in operations management and customer-facing roles, I know how crucial it is to maintain fast response times while keeping customer satisfaction consistently high. I went through your app and services carefully and I see a clear opportunity to add value here. For example, the babysitting, car wash, and dog grooming services are areas where customers often need quick clarifications or last-minute adjustments. I’ve dealt with very similar scenarios before balancing multiple customer requests, solving problems on the spot, and ensuring the experience feels smooth and human. What you’re asking for is exactly what I’ve done before: managing real-time inquiries with platforms like Zendesk, keeping average response time under one minute, and coaching teams to hit and maintain high CSAT. I get that this role is more than just answering messages, it’s about making sure riders and drivers feel heard, reassured, and supported instantly, while also knowing when to escalate issues seamlessly. I can also commit to flexible hours that fit around your coverage needs, and I’m fluent in English while also conversational in French. That way, I can switch smoothly in another language. P.S. Happy to share reviews and feedback from previous clients through other platforms once we connect.

@DiannaG99

Hi, I'm Portuguese and speak English, Spanish, and a little French. I currently live in Portugal, and this would be my time zone. I can adapt to another if it's more convenient, as I'm fully available. I think I'm ready to start the project. I've already seen the app and don't think I'll have any problems.

@lauravanessas

Hi, I have extensive experience in customer service and client support, having worked in the banking, insurance, and commercial sectors where I handled real-time inquiries, guided customers through processes, and ensured timely and accurate solutions. I am highly organized, detail-oriented, and comfortable working under pressure to maintain excellent customer satisfaction. I am fluent in Spanish (native speaker) and have an intermediate level of English, which allows me to handle bilingual conversations efficiently and contribute to your multilingual support coverage. I reviewed the Grabjek app and two services that stood out to me are: Ride-hailing service to connect riders with drivers instantly. Food delivery option, where users can order meals conveniently through the app. I am confident that my skills in customer service, fast typing, use of tools like CRMs, Google Workspace, and my ability to adapt to new platforms like Intercom or Zendesk make me a strong candidate for your live chat team. I am available to commit to flexible shifts and can start immediately. Best regards,

@leonardb48

“I’m a detail-oriented professional focused on making your project seamless. I understand the need for expanding the live-chat team for your ride-hailing platform to ensure instant, helpful answers for riders and drivers. I will efficiently handle real-time chat using Intercom and Zendesk, ensuring quick responses under one minute with a CSAT of 90% or higher. With years of experience, I offer tailored skills and services to meet your requirements. Let’s discuss your project further!” Regards, Leonard Boucher

@perfectdeadline

Hi, Good day. I’m excited about the live-chat role at Grabjek. After exploring the app, I noticed Ride-hailing and Parcel delivery as key services. With experience in Intercom and Zendesk, I excel at resolving customer issues quickly, keeping response times under a minute, and maintaining high CSAT. I’m available for staggered shifts, fluent in English, and skilled at turning frustrated users into satisfied customers. I’d love to help Grabjek scale its support and keep riders and drivers happy. Best regards, Debashish

@SubomiBalogun1

Hello, I am excited about the opportunity to join your ride hailing platform as part of the live-chat support team. I’ve reviewed the GrabJek app to understand the services you offer, including Ride on-demand car and bike trips and Food Delivery both of which are core to rider and driver engagement. I bring hands on experience in real-time customer support using Intercom and Zendesk, specializing in fast, empathetic communication and problem resolution. I’m skilled at handling inquiries around trip status, payments, incentives, onboarding, and rider-driver connection issues, ensuring response times stay under one minute while maintaining CSAT scores above 90%. I work well with playbooks and escalation macros, but I also use critical thinking to resolve issues on the spot and keep customers satisfied. I can commit to flexible, staggered shifts that provide round-the-clock coverage, and I’m available in [insert your time zone and preferred hours here]. I’m fluent in English and comfortable supporting a global customer base, with the ability to adapt to diverse cultural contexts. I’m confident I can deliver the instant, helpful, and professional support your growing platform needs to scale successfully. Looking forward to your response.

@ratihp19

Dear Mr./Mrs., I am writing to express my strong interest in the Customer Service position at Rosalie Cheese. With excellent communication skills, proven ability to handle customer inquiries, and a genuine passion for delivering outstanding service, I am confident I can contribute positively to your team. Throughout my previous experience, I have developed strong problem-solving abilities and the capacity to remain calm, patient, and professional when addressing diverse customer concerns. I truly enjoy helping people and always strive to ensure every customer has a positive and satisfying experience. I would be delighted to discuss how my skills and enthusiasm align with the needs of your company. Thank you very much for considering my application. Sincerely, Ratih

@sohelkhan333

Dear Hiring Manager, I am excited to apply for the Live Chat Support role in your fast-scaling ride-hailing platform. After exploring the Grabjek app, I noted services like real-time ride booking & tracking and driver onboarding with incentives, which I am confident to support effectively. I have strong experience with Intercom and Zendesk, handling multiple real-time conversations, keeping response times under one minute, and maintaining CSAT above 90%. I follow playbooks accurately and escalate cases through macros when required. I am fluent in English and available for flexible shifts in IST (GMT+5:30) time zone. Best regards, Sohel Khan

@facilitator

Wow, Very good idea to be honest all services in one app you dont need to keep open multiple apps at the same time, you wanna book ride or want to order meal /groceries all there and i can see its potential and do understand in future you will need more than 30 live chat agents to keep customers updated. I am in with all my energies to make this app successful of course i will be there as well as chat agent Thanks lets chat and start working on this Sohail

@josephkirkmaling

Hello, I'm a seasoned customer service support expert with extensive experience working with startups, small and medium sized businesses across the globe to co-deliver on client tasks. I am computer savvy, and can easily navigate tech stack for customer support. I have run through your app and noted the variety of services from; a). Ride hailing b). Medical consultation and Support c). Real Estate listing to massage service location identification. My understanding is you have a multipurpose platform, it would be nice to see how that integrates with the market, and unlike the existing platforms that share a simple search icon, you offer the options upfront. I would appreciate discussing more about your mission and objectives, and seeing how I can support to bring them to light. I am available to chat more here at your earliest convenience. Thank you. Regards, Joseph M.

@akalikes

im currently working as a customer agent tier 2. i would like to hear what you can offer. i have experience in zendesk and intercom. i can create bots in intercom also

@kazime7

Hi, I read your project with great attention and I'm very interested. This project requires a meticulous person, it fits my profile. The areas of intervention include: selling, buying, renting cars or general items, medical services, posting jobs and online video consulting. i think, I'm the right person for this position given the fact that I've already completed tasks in this position several times. I worked as customer service support for Wechalet. It's an online booking platform founded by the Canadian Dani Papineau, I worked with them for months and I know in and out of this job. Furthermore, I fluency in English and French. I'm meticulous and very passionate. About work hours, I'm flexible and my time zone is UTC +1 WAT. I'm fully available. Thanks for considering my application. Kind regards ?.

@anmolv46

Global Service Desk Engineer – Level 1 Support • Provided IT support to global customers via call, email, and remote desktop tools. • Diagnosed and resolved Windows, Office 365, VPN, DNS, and printer issues. • Worked on ServiceNow for incident, change, and request management. • Handled P1 issues and collaborated with SPOCs via bridge calls for escalations. • Onboarded users in Active Directory; performed account unlocks and password resets. • Supported VIP users and ensured SLA-bound ticket closures. • Installed and configured Outlook and Office 365 clients. • Managed Windows backups, system updates, and patch deployments. • Provided remote assistance using MS Teams, Skype, and Zoom. • Delivered support for printers, MFDs, and collaboration tools.

@Sowin0va01

Thank you for the opportunity, I’d be glad to help. With over three years of experience in e-commerce and Amazon customer service, I’m confident handling fast-paced, real-time chat environments through tools like Zendesk and Intercom. I’ve installed and explored the Grabjek customer app and noticed the 10% off on taxi rides. That’s a great feature, and I’d love to make use of it myself. I’m based in GMT+0 and fluent in both English and French, which allows me to support multiple regions seamlessly. Could you please confirm the minimum shift length and scheduling expectations so I can align my availability with your needs?

@tywodammy90

Hello, After reading through the job description, I understand you are rapidly expanding your live-chat team and you are in need of skilled specialists who can provide instant, helpful answers to riders and drivers. I have downloaded the Grabjek Customer App and I see that you offer services in the following areas: Booking rides, Groceries and Parcel delivery, Buy,Sell & Rent Real Estate services, On demand service etc. With over 6 years experience in the customer service and support field, I am confident and well-equipped to meet the needs of your fast growing business. As a versatile professional, I thrive in a fast-paced environment and am skilled at excellent customer support and service while maintaining accuracy and professionalism. With my set of skills, I believe I can confidently handle questions about trip status, payments, incentives, and onboarding. My time management and attention to detail skills ensure that I consistently meet key performance metrics. I am fluent in English and one who is flexible, adaptable and can commit to a 20 - 30hrs/week commitment (WAT +1). I am ready to start contributing immediately. I am confident my skills and experience are exactly what your team needs to provide excellent services. I look forward to hearing from you. Thank you, Taiwo.

@hossamf23

4+ years of experience delivering professional support to clients. Skilled in handling inquiries, resolving issues, and ensuring customer satisfaction. Strong communication and interpersonal abilities, with a focus on building positive relationships. Proven ability to remain patient, empathetic, and solution-oriented in high-pressure situations. Experienced in using CRM tools and multitasking across different platforms to provide efficient service.

@Randiki

Greetings, I hope you're well and in good health. As an accomplished freelancer with years of experience in data entry, Virtual Assistance, web research and customer facing roles, I have what it takes to exceed your expectations for this project. My skilled use of various software tools including ECRM makes me efficient and effective in using the Zendesk and Intercom. Not only am I detail-oriented, but I'm also known for working tirelessly until the client is fully satisfied. I also have good command of English both orally and in writing. From the grabjek app, I have seen you're providing medical services which involves booking an appointment with the doctor, physician etc or booking an ambulance for medical emergency. There's also massage services,car wash services, buying, selling and renting of items and many more. I can work 40 hours a week in any time zone since I'm flexible. Lastly, what sets me apart is my commitment to my clients' satisfaction. With every project, regardless of its size or complexity, I guarantee fast and accurate results. In sum, entrusting this project to me will not only save you time and effort but also ensure you receive a remarkable job and reviews at the end of the day. Actually, this is one of the all round greatest apps I have ever interacted with. A profound project I must say. Let's get started! Thank you. Kind regards, Randiki